Customer Ratings & Reviews
- Model:
- MHEC1737D
- SKU:
- 10853216
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Bought an LG stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove and easy to keep clean. Looks nice in my kitchen
I would recommend this to a friendUnclear installation dimensions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really were looking forward to installing this unit. Unfortunately no where in the specs were the door opening dimensions. As our panty is to the left side and we only had a 31” opening we couldn’t use this microwave. The door opening adds 1 3/4” of additional space required to open the door.
I would recommend this to a friendWife loves this microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, intuitive interface, flexible cooking options
I would recommend this to a friendAwesome microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Love it so far. Wish we would have bought this sooner.
I would recommend this to a friendbest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent microwave better than the one i had [general electric]
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave with so many options! Makes cooking a little more exciting
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t installed it yet but sales and delivery were outstanding.
I would recommend this to a friendThe only microwave you will need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best microwave. Super high tech and sleek!
I would recommend this to a friendLess than happy with purchase,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this oven again. It is difficult to use. Can't read the captions on the front door because it blends in with the black door.. Air fryer only works for already cooked frozen food and not very well. The convection oven doesn't work as well as my toaster oven does. No complaints with microwave.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brenda. Thanks for sharing your experience with the LG Microwave (MHEC1737F) model. We understand your concern about the air fryer and convection oven features not meeting your expectations. We strive to provide high-quality products that exceed our customers' needs and expectations. In the meantime for additional help, you may visit https://www.youtube.com/watch?v=pTCLNZ9l74E.
If you ever need further troubleshooting tips or assistance, feel free to reach out to us via private message on social media @LGUSSupport. We’re happy to help. ^Juvy
Wonderful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected and more. Far superior to our previous machines.
I would recommend this to a friendLG microwve
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Every thing works great and beautiful item
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great microwave, we really are enjoying it.!
I would recommend this to a friendnice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice, love the sensor cooking and the steam cooking
I would recommend this to a friendBig powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed almost perfectly. But love the technology. Thank you
I would recommend this to a friendLG microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was easier to install than I thought it would be.
I would recommend this to a friendDisappointed with this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never leave reviews but thought I should for this purchase. This is a really sleek, good looking unit and the microwave seems to work fine. The convection oven and air fryer functions are virtually useless though. Simply doesn’t get hot enough. You would need to air fry items for two to three times as long as would in a counter top air fryer to even begin to get them cooked. Still working with Best Buy Tech support to see if this can be fixed but I am not optimistic. After setting the bake function to 450 degrees the highest temp we were able to reach was 420 degrees and that was after 40 mins.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
shorted, almost burnt down my house.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is less than 1 year old, outlet is properly ground. Microwave started shorting, while wife was using. Luckily i in the kitchen and after smelling the burning electronics and smoke was able to un plug. Still have a house.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BlaineC. Thank you for sharing your experience with us regarding your LG Convection Over-the-Range Microwave. We are very concerned to hear about the incident involving the shorting, smell of burning electronics, and smoke, and we are relieved that you were able to unplug the unit quickly and that your home is safe.
The safety of our customers and their homes is our absolute highest priority. We take incidents involving smoke and shorting extremely seriously and need to investigate this immediately.
https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-air-fry-printproof-stainless-steel/J7G56535PF
For further assistance, and so we can escalate this critical safety matter to our dedicated team for urgent investigation, please send us a private message on Social Media @LGUSSupport. We appreciate your patience, and we will prioritize assisting you in resolving this extremely serious issue. —Renzo
Under warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having a problem and getting an error code. "Select Food" documentation points to a door sensor.
No, I would not recommend this to a friendThis is NOT an air Fryer, do not buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT an air Fryer, and I question MOST of these reviews! It doesn't brown or crisp foods. It is a convention oven and a microwave, but NOT an air fryer. When I wrote LG about this, they pretty much admitted it doesn't really brown food and that your typical air fryer at home will give you different results. I am SO disappointed I spent over $600 on this! And I question how honest these reviews are and if they are somehow not showing the negative ones, because I am very upset about paying so much for something that does not work as advertised.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Kris! We're disheartened to hear that your new Microwave's Air Frying feature didn't live up to your expectations, but we're here to reassure you that our product development team uses feedback just like yours to see how we can help out more in the kitchen, so thank you! ^Ian
Poor baking cooking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good the convention oven. Took longer than any regular oven.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank your for taking the time to post your review. Your feedback is invaluable to us as we're a constantly innovating company. Please feel free to fill out the following feedback form: https://www.lg.com/us/support/feedback. Should you need support, don't hesitate to reach out to us! We're available via chat in-browser support for your convenience. More over, our phone based support is available Mon. to Sun. 8AM – 9PM EST. Please see more details for these support options here: https://www.lg.com/us/support/contact. We're here to assist you! ^Chris
