Customer Ratings & Reviews

Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Thank you for giving us a 5-star! We’re happy to know that the LG Range Microwave (LMV1764ST) satisfies your requirements. Know that your comment will be shared with our entire team to spread the positivity around, and to put smiles on their faces. Have a great day! :) ~Bridge

Hello there JonathonC. Thanks for the feedback. We are happy to hear that your are enjoying your LG Microwave. If you have any questions in the future. Please don't hesitate to send our Support Team a private message on Facebook or Twitter. They will be more than happy to assist you. Thank you. `Jai.

Hi Robin, thank you for reaching out to us. We hear your feedback about the handles breaking on two of your LG Microwaves. We understand the issues you've faced with the handle durability and the need for a reliable appliance. We want to acknowledge your experience with both units. We value your feedback on the product's design and will take it into consideration for future models.

If you ever need further assistance with your LG product, please don't hesitate to send us an email at [email protected] with your unit's model and serial number. You can also find additional information about our products and services on our official website: https://www.lg.com/us/microwaves -Shae

Hi, Dano. Thank you for reaching out about your LG Microwave (LMV1764ST) model. We understand your concern about having the display stop working, especially if this is the second LG appliance experiencing issues in a short period. We strive to provide reliable, top-notch products that exceed our customer's needs and expectations. To address the problem with the display, unplug the microwave from the power source for a few minutes, then plug it back in. This can sometimes reset the electronics and resolve minor issues. Ensure the microwave is properly plugged in and the outlet is functioning. Try plugging the microwave into a different outlet to rule out power issues. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If you need further assistance, please reach out to us on social media @LGUSSupport with details of the problem and your purchase information. Our team will happily assist you with troubleshooting or arrange for repair options to ensure your satisfaction with our products. ^Juvy

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette