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Customer Ratings & Reviews

Your price for this item is $244.99
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The comparable value price is $349.00

Customer reviews

Rating 4.3 out of 5 stars with 1573 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, size, and affordable price of the 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. Many also praise its heating speed and sleek design, noting that it looks great in their kitchens. However, some customers have reported issues with the fan noise level, the lack of a timer, and occasional problems with the light and display. The door's closing mechanism also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,573 reviews
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have a year with it and I’m already having problems with the microwave

    No, I would not recommend this to a friend
  • Cons mentioned:
    Light

    Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice look to the microwave but not enough light on the oven. Very low light and the key pad with the options on the side is almost invisible. It has grey letters on a black background. At night it is impossible to read.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with microwave. Great price and free installation as I have Best Buy account. Installer was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for about a month but it seems to be a great microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave: wonder does everything I need, very glad I got it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not working well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it was installed, I noted the door makes an awful screeching sound when the door is shut. Don't know if it's the microwave or because it wasn't installed properly. Went back to BB and they ordered replacement and new installation.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Energy Savings great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy customer, great looks and finish. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great & has plenty of options. Look is sleek & clean.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Loud buzzing, and no timer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not so good. Has a buzzing sound when running. Also, there isn’t a timer. (Or at least that I haven’t found.) The buzzing comes and goes. If it doesn’t stop soon, will be returning.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please contact LG Customer Support by
      direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 5 out of 5 stars

    All good and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the dark gray/black inner cooking area.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave hums like the handle is going to fall off when on. Also the light only goes to one strength the first setting you get no light.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little flimsy but still great product. Does what it's supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, look perfect in my kitchen, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second times a charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had to be returned because it didn't heat but the new one works perfectly. We absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGHT NOT VERY BRIGHT AND THE TURN TABLE SEAMS TO GET OFF BALANCE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old unit (of 20 years) burned out and needed to be replaced. This one suited our needs and budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product. It only has two fan settings though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent order process. Easy with no confusion. Easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave in transit, not at the Warehouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Manager John mase my day and life after my microwave was supposed to be installed but it was stuff in transit.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Keypad issues, customer service lacking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within nine months, we had issues with the display on our keypad going out. Since it was under warranty, they did come out and replace it. We are having the exact same issue with the replacement keypad but since replacement parts only have a one month warranty, their customer service won't do anything for us. Very dissappointed in the customer service.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

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