Customer Ratings & Reviews
- Model:
- LMV1764ST
- SKU:
- 6413172
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, size, and affordable price of the 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. Many also praise its heating speed and sleek design, noting that it looks great in their kitchens. However, some customers have reported issues with the fan noise level, the lack of a timer, and occasional problems with the light and display. The door's closing mechanism also received some negative feedback.
This summary was generated by AI based on customer reviews.
Ever present beeps, that can't be turned off
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the microwave for a couple of months. It works fine and it looks good. The only problem that we have had so far was the constant beeping. Every time you press a button, or when it stops or if you are not fast enough to get the heated food out it beeps and beeps! Extremely annoying. Called both BB and LG - there's no way to turn the beeps off, like one can do pretty much in any other microwave. I wish I knew that, I'd get a different model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not the best.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a little less than 2 years. Now I have to double the cooking time in order for the food to cook properly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Amy. Thank you for sharing your experience with the LG Microwave (LMV1764ST) model. We understand your concern about the cooking time that was significantly longer than expected, especially after your unit worked fine for nearly two years. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a troubleshooting step, we recommend checking the microwave's power settings to ensure they are set to the appropriate level for cooking. Additionally, cleaning the microwave's vents and ensuring there is no obstruction can help with heat distribution. If the issue persists, it may indicate a need for repair or part replacement.
Please send us a private message on social media @LGUSSupport with your details, and we'll assist you in exploring repair options or further steps to get this resolved. ^Juvy
Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and outside delivery so easy and convenient
I would recommend this to a friendLG microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Looks great in my kitchen and is very quiet.
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and sleek microwave with lots of options to offer.
I would recommend this to a friendDiscolored Streak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have other LG appliances and this was the reason why I purchased this microwave. However, I was disappointed because of the discoloration. On the top there is a light streak going across the microwave. I requested a replacement. It has the same problem. In addition, the handle is lighter colored than the streak at top. The handle looks like plastic instead of stainless steel.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Worst Microwave Ever.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only used this microwave for 2 years - bought new from Best Buy in 2021. A few months ago the magnetron and a fuse went out and the unit stopped working. We had a repairman come to the house to fix it since our 1 year warranty was up. He replaced the parts and charged us $200. Today the microwave is not working, again. Sounds like the same part has blown. We will not be repairing again - or replacing with an LG product. We will be purchasing a new microwave, different brand and purchase the Geek Squad plan. If you do purchase this microwave, buy the 3 or 5 year plan or else you will be out hundreds of dollars repairing/replacing it in 2 years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brad. Thank you for sharing your experience with the LG Microwave (LMV1764ST) model. We understand your concern about dealing with recurring issues so soon after purchase, especially after investing in repairs. Your feedback is important, and we want to help you.
As a troubleshooting step, if the microwave is still under warranty, we recommend checking to see if any manufacturer warranties or service plans are still available to you.
For any further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you explore your options or answer any questions you may have. We appreciate your patience and are here to support you. ^Juvy
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product and cost benefit very good Esau toniae
I would recommend this to a friendGreat price- nice features!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE the melt and soften features! Baking made easier
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and the service like always is exceptional.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Would recommend for everyone. Thank you.
I would recommend this to a friend- Cons mentioned:Noise level
Loud humming microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is too loud .I bought as an open box and it did not seem to have ben used but from the moment I hooked it up it was very loud when using.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Lots of space
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value.needs to be able to press 1 to cook 1 minute
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new microwave, works just as great as it looks!
I would recommend this to a friendGreat for my uses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I use it for, defrosting, warming water.
I would recommend this to a friendDidn't get to use it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give this microwave a fair review because I returned it before opening it. We ordered online & when it came, it was huge! It was way too big for our purposes.
No, I would not recommend this to a friendGood price but poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value but not good quality. Would not purchase it again. Buttons are hard to push and door seems fragile and afraid it will break. Feels cheaply made.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Works, but too noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, functionality as expected. Put a cup of water in and turned it on for the first time, and it's really noisy. The fan is louder than I would expect, but the magnetron seems really loud. Measured sound with apple watch - 70 dB. Used it half a dozen times so far, still loud. Similar (old) Samsung microwave at home runs about 55 dB. Expected better from LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t know much yet because it hasn’t been install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get back with me in December after it is installed.
I would recommend this to a friendNot the Best to purchase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was at a discount so I purchased it. I wish I hadn't. The door closes very loudly. The plate gets unbalanced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Karen. Thank you for sharing your experience with the LMV1764ST microwave. We understand the loud door closing and the unbalanced plate issue you’ve encountered. It’s understandable to feel concerned, especially after purchasing a product at a discount with high expectations. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488
For the loud door closing, checking the door hinges for any obstructions or debris may help. Sometimes, ensuring that the microwave is level can also improve performance and reduce noise. As for the plate, it may help to reposition it and ensure it’s seated properly on the turntable ring.
If these troubleshooting steps do not resolve the issues, please reach out to our customer support team for further assistance. You can send us a private message on Social Media @LGUSSupport, and we’ll be happy to help you find a solution.
Thank you for your understanding, and we hope to provide a better experience moving forward!
—Avril