Customer Ratings & Reviews
- Model:
- LMV1764ST
- SKU:
- 6413172
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, size, and affordable price of the 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. Many also praise its heating speed and sleek design, noting that it looks great in their kitchens. However, some customers have reported issues with the fan noise level, the lack of a timer, and occasional problems with the light and display. The door's closing mechanism also received some negative feedback.
This summary was generated by AI based on customer reviews.
Too long to heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 3 times as long to heat food even on high.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Find another brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave in late October and was installed in November. Now 3 months later it doesn’t heat up and the light is out. Of course it’s going to take Best Buy 2 weeks to come look at it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect to our kitchen we had to hire some one else to do it .
I would recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Short life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave literally died after one year and one month. Just cannot recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Lousy Microwave Oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap Exhaust fan went out 17 days after I bought it, followed by entire microwave going completely dead the next day.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Main board went bad and continually flashes. 13 months old and no help available.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi David, we understand your microwave has mother board issues and would like to offer our support so that we can ultimately get this resolved! It would be a pleasure to go over your warranty and repair options. So that we can, please send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport. Please include your phone number and microwave information (model and serial number) in the message. We look forward to hearing from you! ^Chris
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an old and ugly but functioning microwave. This one was fine, until it completely died within 14 months of use. Would cost more to fix than to replace.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Do not buy this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound/beeping can't be turned off. Not good when people are sleeping.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your time and effort to leave us feedback. We apologize for the inconvenience caused by the sound or beeping that cannot be turned off on your LG microwave. We understand that this can be disruptive, especially when people are sleeping. You can click this link: https://www.lg.com/us/support/help-library/lg-microwave-how-to-make-adjustments-with-the-custom-settings-button-CT40000141-20151004354306 to learn how you will be able to adjust the custom settings button on your LG microwave. If the issue still persists after following the guides, you can send us a private message on Facebook or X (Twitter) by @LGUSSupport and we will be more than happy to assist you. ^Dan
Handle broke a couple years after purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle broke off just after 2 years of purchase. Not great quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kyle. Thank you for reaching out to us and sharing your experience regarding the handling of your purchase. We apologize for any inconvenience caused by the handle breaking off after just two years of use. We understand how disappointing it must be to have a product's quality not meet your expectations. To address the problem, please send us your contact information in a private message through Facebook or X (Twitter) at @LGUSSupport. It will allow us to send a back-and-forth message.^Con
They don't mske them like they use to.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave tray wouldn’t stop spinning so we had a repair order already.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
DIED IMMEDIATELY AFTER WARRANTY PERIOD EXPIRED!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT!!! We purchased this microwave exactly a year ago and it died!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I got a bad one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed the first time I plugged it in. Kept tripping breaker. I purchased a different model LG which had no problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is too dark. There’s no timer and I do not like it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, DeborahS. We appreciate the time you took for leaving us a review about your LG 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Worst LG purchase ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working in 2 months. Took 6 weeks for refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Not happy with lg microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product it’s broke down in one month 4 days
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Cheap quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I boughtvto lg products, both are awful, some of the programs dont even work ugh
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Do not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soften and melt don’t work on a new microwave. Disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use
A Culinary Marvel: LG Over-the-Range Microwave Rev
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Over-the-Range Microwave combines style and functionality seamlessly. Its sleek stainless-steel design adds a touch of sophistication to any kitchen while saving valuable counter space. With 1000 watts of cooking power and sensor cooking technology, it ensures perfectly cooked meals with minimal effort. The intuitive control panel, venting system, and ExtendaVent 2.0 make it a versatile and efficient kitchen companion. Easy-to-clean features and a polished stainless-steel exterior add to its appeal. In summary, the LG Over-the-Range Microwave is a stylish, high-performing appliance that enhances the cooking experience and is highly recommended for those seeking both form and function in their kitchen.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Display
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed! I had previously had an LG mucrowave for 13 years and before than another for 10 years. I wanted yet another LG mostly for the ease of installation. This one was a great price but no night light and no timer and I could not see the display in the dark. Needless to say I returned the unit. The return was very easy since it was within the 15 day window
No, I would not recommend this to a friend - Pros mentioned:Appearance
LG Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a good choice and the price was great
I would recommend this to a friend