Customer Ratings & Reviews
- Model:
- LMV1831SW
- SKU:
- 1542617
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean for its overall performance, ease of use, and sleek design. Many appreciate its features, convenient size, and ample interior capacity. However, some customers have noted concerns about button responsiveness, noise levels, and light brightness.
This summary was generated by AI based on customer reviews.
Do not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model no longer made and having had it I can understand why. Thankfully Best Buy exchanged. Performance was poor, uneven cooking at best, display stopped working. Cost of repairs more than replacement. Thank you Best Buy for addressing issues.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us regarding the LMV1831ST model. We understand your issues you encountered, including uneven cooking and a malfunctioning display. We're sorry to hear about these challenges.
For troubleshooting, please ensure that the microwave is placed on a stable surface and that the power source is secure. Sometimes resetting the unit can also resolve display issues temporarily. However, it sounds like Best Buy has already provided a solution by exchanging the unit, which we're glad to hear.
If you have any further concerns or if there's anything else we can assist you with, please send us a private message on Social Media @LGUSSupport. Our team is here to help explore any remaining issues or questions you may have. Thank you for your patience and understanding. —Mau
Give me free money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am doing this for a free gift card. I am doing this.
I would recommend this to a friendSensor cooking is what I’ve been missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving the sensor cooking! It will beep to let us know to check it. I like the inside grate to warm up no turntable.
I would recommend this to a friendLg over range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it twice. You wouldn't install it due to height from the top of my gas stove. I wasn't told this when I bought it. Nov. 13. Was told I would get credit. But haven't. I paid someone to install it Wed. Dec. 23rd. So can't say much about it yet.
No, I would not recommend this to a friendGreat microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quiet and efficient. Cooks quickly. Lots of options for cooking and reheating.
I would recommend this to a friendLG Microwave Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both gentlemen were very professional with the removal of the old unit and the installation of the new unit! Great job!
I would recommend this to a friendEFFECIENT TIME SAVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally found a microwave that lets me use both the timer & cook cycles at the same time. Leaves lots of fingerprints on the keypad, but cleans fairly easy.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our cabin rental and I love it. It goes great with all of the other appliances. Not loud when it is on. Plus the people that installed it were great too.
I would recommend this to a friendLove it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome. The sensor letting you know when things are done really is a cool option.
I would recommend this to a friendReplaced my old microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not really used it yet. Was easy to install.
I would recommend this to a friendI'm not 100% satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how you can't stop it in between the cooking time. That's a pain in the butt. So like, if something is boiling over I can't do anything about it. If I had known about this feature I wouldn't have bought it. I'm not 100% satisfied.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the exact same microwave I had. Very pleased with this replacement.
I would recommend this to a friendEasy to use and like turntable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces a 3 year old microwave that had problem with door latch after 17 months and then again at 3 years. Door was too heavy .Like the LG better
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying on line is good. Buying in store is very bad. Can' t find help. Went to another store for washer & dryer.
I would recommend this to a friend- Pros mentioned:Features
So far no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came as expected. Heats up great. Has a lot of features.
I would recommend this to a friend Good stainless microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great microwave for the money and it doesn’t even show fingrprints
I would recommend this to a friend- Cons mentioned:Noise level
Nope
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud. No light on Display so you have to turn on overhead lights to see what button to push.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Not too prone to finger prints.
I would recommend this to a friendGreat service & quality product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service & quality product. On time delivery and service
I would recommend this to a friendGreat microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave the finish does not show any fingerprints at all
I would recommend this to a friend
