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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1200 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean for its overall performance, ease of use, and sleek design. Many appreciate its features, convenient size, and ample interior capacity. However, some customers have noted concerns about button responsiveness, noise levels, and light brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,200 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It’s Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well, but I’m constantly having trouble with the turning plate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a buzzing noise when heating - same as older microwave I was replacing after 7years

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great Cooking, Loud Fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great on every aspect of cooking, but the fan is just too loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well all around. The only flawed is that you have to press hard the Start button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had this microwave for over two years and no problems so far. Good value for the money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The control panel must be cleaned with a feather.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave seems to cook faster and more evenly than the microwave it replaced. My only concern is that the control panel was wiped by a wet rag and now has swirl marks on it that won't go away. I've never experienced an issue like this with anything else, ever.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    Got more than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this daily for the last 2 months. Cooks evenly within the oven. This one has a vent that pulls the moisture out of the microwave while cooking. Good for reheating things that would normally get mushy during reheating. Well worth the few extra dollars this cost.

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Very average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No auto set times. On my old one I could tap 1-6 and it would automatically run for that many minutes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third one i bought. To match the other appliances. Wont do LG again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and need for use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product as we recently upgraded our appliances. Initial setup had issues but bestbuy helped to replace with new product as we had total tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Seems to have a little trouble in the middle at times. Looks much better than the old microwave we had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok microwave, havent has issues with it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far microwave has been working fine. No issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwaves food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device warms up my food as it should. Crazy how the microwave plate spins. Hours of entertainment watching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave just wish it didn't have all that black around the edges so I could see inside better. Great empolyees at the Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    WORKS BUT BUTTONS HARD TO PUSH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROWAVE WORKS WELL, BUT THE BUTTONS ARE VERY DIFFICULT TO PUSH

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all LG appliances, so when microwave went out we were able to buy this on sale. A different model but good fit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works great, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but is twice as loud as my old one. But twice as fast cooking/warning time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. This is probably the first microwave I've ever used where the popcorn button has an accurate cook time and doesn't leave me with burnt popcorn. Nice quality and look for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box item. I had to order a mounting bracket separately. Unit seems to work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Model, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the lowest price model, this model "probes" the food and does a good job of cooking or reheating food to the proper temperature. It was a tight fit over the range and professional installation was necessary, but reasonable at Best Buy.

    I would recommend this to a friend