Customer Ratings & Reviews
- Model:
- LMV1831ST
- SKU:
- 3544001
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the ease of use, performance, and appropriate size of the 1.8 Cu. Ft. Over-the-Range Microwave. Many appreciate its attractive appearance and the range of features it offers. However, some users find the microwave noisy and have difficulty with the button and control panel responsiveness. The light's brightness is also a point of contention for some customers.
This summary was generated by AI based on customer reviews.
LG over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Have owened it not about a montha and we love. The vent on high is loud but it does the job
I would recommend this to a friendWorks great and looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave, and a great value for the price point. LG is a good product. The inside is also a very pretty dark gray, so that splatters won't show so much. It's nice it has an optional rack, as well.
I would recommend this to a friendToo basic for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Too basic for the price. For example, you need all lights on in the kitchen in order to see the different functions. Would not buy it again or recommend anyone to buy it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave but will not order open box again. It was delivered to my home but had no instructions, no manual, no template to hang the microwave and no hardware. I had to call LG and they shipped everything to me at it took 2 weeks. Never again
I would recommend this to a friendGreat value.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fan/vent as it works efficiently. Sometimes the touchpad has to be pressed hard to set cook time.
I would recommend this to a friendLooks Good, fits good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at and bought this unit to replace a different microwave. Although the interior size is just as large, the exterior box is smaller than many units. This allows it to fit better over the stove. This was a problem solved for me
I would recommend this to a friendFirst LG microwave quit working in 2 weeks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our Frigidaire gallery series microwave (12 years old) with this LG. It quit working within in 2 weeks. We had the Best Buy protection plan, Best Buy replaced it free of charge in 3 days. The quality is ok, but doesn't have all the options like a higher end microwave does. Won't purchase another LG microwave when this one quits.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Not a great purchase for a range hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it's my fault but because it is over the stove, I thought it would work like a range hood, not the case, it's completely worthless for that, however works great as a microwave and looks nice, but I don't suggest you get it for over the stove.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Noise level
Overall
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for an inexpensive microwave, I purchased it to replace a defective Samsung. The fan is extremely loud and it only has two speeds, loud and louder.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement.~ Tanisha
Great sensor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a GE Spacemaker over the range microwave oven with the LG because the GE oven always overcooked food when using sensor cook. The new LG sensor works just right. It is also quiet and was easy to install.
I would recommend this to a friendQuiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older model with more features. Was nervous about loosing features but have been impressed by the sensor tech and quietness of the microwave!
I would recommend this to a friendMiddle of the road
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough microwave. Functions fine with cooking. Stainless steel looks nice, but smudges easy. Price was right.
I would recommend this to a friendNew Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used new microwave much more than other new appliances. Like the quietness compared to our older one.
I would recommend this to a friendGood microwave for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my microwave but it isn’t as powerful as my old one, but it was a lot cheaper
I would recommend this to a friendMatches our new range.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to our kitchen, sleek and modern with as many bells and whistles as we could wish for.
I would recommend this to a friendDo not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model no longer made and having had it I can understand why. Thankfully Best Buy exchanged. Performance was poor, uneven cooking at best, display stopped working. Cost of repairs more than replacement. Thank you Best Buy for addressing issues.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us regarding the LMV1831ST model. We understand your issues you encountered, including uneven cooking and a malfunctioning display. We're sorry to hear about these challenges.
For troubleshooting, please ensure that the microwave is placed on a stable surface and that the power source is secure. Sometimes resetting the unit can also resolve display issues temporarily. However, it sounds like Best Buy has already provided a solution by exchanging the unit, which we're glad to hear.
If you have any further concerns or if there's anything else we can assist you with, please send us a private message on Social Media @LGUSSupport. Our team is here to help explore any remaining issues or questions you may have. Thank you for your patience and understanding. —Mau
- Cons mentioned:Noise level
Very Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a LG microwave that broke after 3 years. This was supposed to be the replacement model. Way too loud and does not heat nearly as well as the former one. Pretty disappointed and would replace it if it wasn't already installed. I'm sure this one will break in a few years too so I'll replace it then. UGH!
No, I would not recommend this to a friend Microwave Purchase and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had exact replacement and the indiviual who installed the microwave did an amazing job. They sent one person and he handled the entire job. Super srtvice!!!
I would recommend this to a friendOk Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beeps to tell you to come get your food now. Not later, but now.
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quite rough -- despite the big price for installation, I wish I had just paid it. Otherwise the microwave is great and does everything I needed.
I would recommend this to a friend