Customer Ratings & Reviews
- Model:
- LMV1831ST
- SKU:
- 3544001
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the ease of use, performance, and appropriate size of the 1.8 Cu. Ft. Over-the-Range Microwave. Many appreciate its attractive appearance and the range of features it offers. However, some users find the microwave noisy and have difficulty with the button and control panel responsiveness. The light's brightness is also a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Love it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product because it doesn't over warm your food..
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this product to family and friends
I would recommend this to a friendUnbelieveable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not cook evenly and needed a better performance
No, I would not recommend this to a friend- Cons mentioned:Button responsiveness
Looks good, hard to press touchpad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are too hard to press. Can barely use it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that you are having a hard time with your unit. I'd like to see if we can help. Please contact our Customer Support via direct message at Facebook and Twitter. ^Venette
- Pros mentioned:Overall performance
Your basic microwave - not much too it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there were some additional features, but it does the job.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family.
Mine caught on fire
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son put French fries in the microwave for 30 seconds and the microwave caught on fire. This is not repairable and I only had the microwave for less than 6 months. Prior to that, it worked fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Poor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2023. Stopped working in 2025. $600 to fix. Looking for a replacement. Terrible quality.
No, I would not recommend this to a friendNice features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order another microwave due to power shutting off within the product. Hopefully it's a manufacturers defect.
I would recommend this to a friend2 years and broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for just over 2 years and then just quit working all the sudden with no cause as to why. Not receiving power yet power outlets still work fine so it’s something internal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
- Cons mentioned:Button responsiveness
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons on this are very hard to push. I may just use my old one even though it does not match. That’s how much I dislike this microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Average microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average microwave for the price. Has plenty of features. Durability yet TBD. When on sale price is ok.
I would recommend this to a friendLess than 3 years old and does not heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG above the stove microwave does not heat anymore. LG options were to pay $345 for premium repair service -- a 90 warranty, or $245 for regular service with a 60-day warranty. Both options are more than I paid for the microwave. An appliance repair service will charge $99 for diagnosis only, plus parts and labor. Will never buy any LG products again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 14 months we experienced the same issue with the touch panel and numbers as many other customers. It's a known product defect and LG refuses to make good on it. Sadly, eight months later we are having issues with the LG range we bought to go with the microwave. I'll never buy another LG appliance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sherry. We are sorry to hear about your recent negative experience with the 6.3 cu ft. Smart wi-fi Enabled ProBake Convection® InstaView® Electric Slide-In Range with Air Fry, model LSEL6335F. We take pride in our products and strive to provide you with reliable and innovative solutions for your home. It is clear that we have not met your expectations in this instance and for that, we apologize.
Please be assured that we take all product performance issues seriously, and our team is committed to delivering a high level of service to our customers. We hope that you will give us another chance to prove ourselves in the future.
If you have any further questions or concerns, please don't hesitate to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). ^Danee
Perset Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not use to putting time on everything only preset time is 30 sec Only handles are print prof all the rest of the get prints all over
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
- Pros mentioned:Overall performance
LG Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and fits with current brackets, quiet, functions great!
I would recommend this to a friend - Cons mentioned:Noise level
Noise unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Unhappy, Microwave & fan are very loud & doesn't absorb the steam
No, I would not recommend this to a friend Average at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan doesn’t seem to pull sufficiently enough for regular cooking which leaves lots of steam and condensation collecting in the front of the microwave. The install crew refused to take the old microwave away since “the truck is full” even though I paid for a haul away. Still waiting to be reached out to about this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
I’m not too happy with the microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directions that come with the microwave aren’t very good. The installers didn’t take the time to explain everything on the microwave or the stove.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
- Cons mentioned:Noise level
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes lot of noise for few seconds and then noise reduces, it is just couple of days old.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
teacher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter keeps falling out and noticed sometimes not heating so well. I am keeping my eye on it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette