Customer Ratings & Reviews

So far I'm loving it! Looks great, works great, couldn't be happier! I accidentally left the damper out when I installed it but not really sure it would have fit to begin with and hasn't been an issue. I will say fingerprint resistant is a joke but it cleans up easy. I was concerned it's a little less powerful than the older unit it replaced but it cooks quicker, must be more efficient. This was an over the range replacement. Vent works great! Love that there are 2 intakes, one on each side So far, no complaints, I would highly recommend

I'm happy with this microwave but there are 2 really annoying things about it that prevent me from giving it 5 stars. One is the really annoying sound (call it a tune) it makes when the microwave stops. You cant change the tune. You want to get to it before it stops, so you dont have to listen to the tune yet one more time. The second thing is that while it looks really slick to have the controls on the glass, they are very dark and hard to see unless the room is lit fairly well. I dont have vision problems. Its just much, much darker in a kitchen than it was in the show room at BB. There is not a backlight option that I can find. Not on the machine and not when using WiFi. If I had it to over, I would have stuck with Maytag, which was slightly less stylish, a little bulkier and with a more clunky door opening/closing action, but better because of the lack of these two annoying issues. The LG looks good though !

So far, this microwave has exceeded my expectations! Although the buttons are on the button now compared to my previous LG Over The Range microwave, it did not take time for me to get used to the new button locations. Since the protruding handle is now gone and opening the microwave is locate behind the right side of the front door, it maintains the cleanliness of the product. Although the WiFi connection is appreciated, I find myself turning off the notification from my phone to avoid frequent notifications when the microwave is done cooking. Overall, this product is very much recommended.

We LOVE our new microwave!!! Very easy to install, very easy to operate. Heats everything evenly and well. I did a lot of comparison shopping and this was a very good deal. Love the smart features. I very much appreciate the finish that does not show every fingerprint, easy to clean. Very good design and aesthetic. Looks great in our kitchen!

We now buy all of our appliances at Best Buy! The total tech plan membership not only saves you money on purchases but gives you a two year warranty! This microwave was awesome and the gentleman that helped us at Best Buy was amazing! He helped us find what my grave is gonna work best for what we use it for and how much cooking we do and where it’s located above the stove. Excellent purchase highly recommend

sleek design. Easy to use. Easy to clean. The sensor cooking feature works well.

Incredibly easy to install and it looks great. It works well and is fairly intuitive.

Easy to install and works great. Also looks good over the stove.

It took us a few days to get used to this new microwave and to learn all of its amazing cooking options. My other microwave cooked a lot hotter, but I like the results of the food better with this microwave that cooks a little lower. If you read the instructions and use the settings correctly, there is no problem.

Fantastic microwave and very easy to use all of the functions. Amazing design with looks great!

Limited experience but so far, so good. The unit looks good and performs very well. Operating it is simple and pretty intuitive. No regrets, very happy with the purchase.

Its FANCY, but changes the entire look of the kitchen. Its quite, and easy to clean.

This is the best microwave I've ever had. It heats in half the time and its easy to clean. Makes the best microwave popcorn.

This is my first LG appliance and I am very happy with my decision to purchase it. I usually put the sound on my microwave on mute but I haven’t done that with this one. I actually enjoy the new sound that LG has put on this microwave. It is easy to use and has all the features that I needed. The fan has four different settings to choose from. The light that is for seeing your stove top is the perfect amount of light but I have noticed that the light gets very hot. If I need the light for an extended amount of time I use the fan on the lowest setting and that seems to help. Overall I would definitely recommend this microwave.

This LG microwave is a wonderful addition to my kitchen appliances. It works very well cooking and reheating meals. It is connected with my Alexa and LG app. There are a lot of functions for quick heating by touch buttons in the door. A good purchase.

The design is very good for my kitchen. It is easier to use, and clean

Works great! Easy to use. Still haven't installed it yet, using it as a countertop microwave.

Beautiful microwave with a lot of nice features. Too bad the installer did not seal the vent for the fan. Nothing like blowing the smoke and grease back at the cooktop.

The set up of the control buttons is my favorite feature. Cleans up so easy, just wipe the glass. Those plastic control panals on most micro scratch easy when wiping clean. I also like the sound it plays when done. It looks really sleak in my kitchen. Quieter than my kitchen aide. Cooks like micro should

Really enjoying this new OTR Microwave. It's quiet and heats quickly and evenly. The app is kinda fun but does not seem necessary. I do like that it can self diagnose an issue.