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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the 21.7 Cu. Ft. Side-by-Side Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator for its convenient door-in-door feature that allows easy access to frequently used items. They also appreciate its attractive design, quiet operation, and the sleek look of the black stainless finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really great refrigerator. Love the ice maker is in the inside door of the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, I was a little skeptical...but I was proven wrong. I really, really like this fridge a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems to be what we wanted cooling nicely see how long it takes to start making ice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the fridge for nearly 5 months and no problems...happy with our purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 days of usage, the entire refrigerator went out. When I contacted LG, they gave me a timeframe that didn’t exit with the company. I ended up having to reschedule and was offered a new timeframe 2 weeks later. I spoke to a manager and was able to get a more appropriate date. I’m crossing my fingers that they show up.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see the refrigerator quit cooling. If this repair doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finish on this line. It really goes well with our quartz counter tops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find this a noisy product. We were limited in available product due to the space the unit had to fit. The ice from the iced maker is too small.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Side by Side

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ZlG dude by side refrigerator has a separate freezer drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Love it. Haven't tried the WIFI yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have not received!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is it? It was supposed to be here. I’ve called MANY PEOPLE MANY TIMES.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 3 out of 5 stars

    Not long lasting...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator 3 years ago this month... Well not only does the black color come off, the compressor also died even though performing a diagnostic through the app shows no issues with the refrigerator. Loved throwing away a freezer & fridges worth full of food. Repair estimates have been almost the cost of the entire fridge was to start with, so will more than likely buy a new different brand. I loved it when it worked... Just expected it to last longer than 3 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Outstanding fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge just over a year now. This thing runs great, very quiet, keeps a great temperature. I was worried and the door boxes being warmer, but they stay just as cold. I did the black stainless steel and I’m very happy with it over regular SS. It does compliment my other SS Appliances. I would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted three years before needing repairs or replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 years almost to the day. 2500 to fix

    No, I would not recommend this to a friend
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