Customer Ratings & Reviews

for the space we had available, this was the largest cubic footage. But besides that, we love this refrigerator for several reasons. The Door in Door we use every single day The flexable shelves and the one that receeds helps us organize and get more items in the fridge. And the Sabboth mode is so easy to use

I have had this fridge for only 1 1/2 years and it broke down twice. First the craft ice maker. When it was replaced they told me this part breaks all the time! A broken fancy ice maker is no big deal but now it is seriously broken. Code I'm getting means either the Compressor is shot or it has a freon link. This was a pretty expensive fridge with only 1 good feature, it's pretty. At time of purchase their was very little availability due to end of Covid problems and this was one of a few we could get delivered before we moved into our new house. Here I am 1 1/2 years later with no fridge. The Total Care Program we bought from Best Buy is making it worse, no openings to fix until 6/1. I was told they were putting in an "escalation" to get a 3rd party to repair, call back in 24 hours if we don't hear. Call back to find the rep I spoke to set it up incorrectly and the case had been closed!!!

DO NOT BUY!! This refrigerator arrived in January and we were very excited. It looks great, and got great reviews. The craft ice takes some time to get going, but is great. The middle drawer is very useful and when the fridge worked we loved it. However, just over 60 days into owning the refrigerator it began making a loud noise, and the temp skyrocketed overnight forcing me to throw out everything. Turns out the compressor died. 60 DAYS into a $4K refrigerator!!! LG sent out a repairman, who diagnosed the issue, and ordered the part. The part is on backorder and we now have to wait 2 weeks for the repair. I asked LG to provide a new unit, and they agreed. I waited a few days for the call to make the arrangements on replacing the unit and finally decided to call back to get the status. When I called back they told me that the customer service representative was wrong, and didn't do the proper checks. They apologized and said their hands are tied that all they can do is repair the unit. I feel incredibly defeated with no refrigerator for 2+ weeks, and regretting my purchase. Would not recommend.

Love it. The only problem is that the door in door doesn't close easily. We need to push the door to click and close. Otherwise it doesn't close. Check it at store and see if you are ok with it. I like the quality of the food after days in the refrigerator. Craft ice is also good for guests.

Love this refrigerator! The shelves seem are good quality and the ice maker is amazing! Love the ice ball maker as well. Had a Samsung before but I absolutely love this LG. Very spacious and you can make a lot of adjustments with the inside shelves.

It has been great. It's nice having a door within a door.

This fridge is better than we expected! Also best buy made it easy and hassle free with delivery and install.

Just installed today, looks great, replacing a similar size but the layout of this is more functional than a side by side.Plenty of space, love the craft ice.

Love this fridge also the drawers with the temperature settings perfect for snacks and ice cream

Great refrigerator' For a counter depth unit it has plenty of room. The top drawer is climatic controlled so you can freeze, refrigerate, or store wine at the temp that you choose. The delivery and install went flawlessly and could not be happier with it,

Perfect fit , stainless steel color , No finger prints or smudges ,Ice Maker is perfect

Very satisfied so far (2 Months of use). Ice making issues past reviewers had appears to be related to over loading the freezer or placing items in the ice making bin. If left empty to catch the circular ice '~cubes' the ice maker functions as it is meant to. Great product so far.

I love this fridge. It definitely gives you the space and the versatility for your food placement. Access to everything is pretty simple. My only gripe is that the ice dispenser can be a little bit of a crapshoot if you don't have the correct cup or container for it. Other than that, I love it.

We like this refrigerator. The door-in-door gives us more rack space and it is easy to choose opening one door versus the pair. The top drawer gives us the choice of freezer or refrigerator so we can change it when we need to.

Got a great deal on this floor model fridge. The inside lights are bright and the door in door is an awesome feature.

LOVE LOVE LOVE, the snack drawer can also be a freezer and it’s got sliders to make for a great snack drawer

This is my second French door refrigerator. My main attraction to this one is the multiple settings for the middle drawer and two ice maker's. The middle drawer has 5 settings from frozen to regular fridge.

LOVE THIS FRIDGE! Wouldn’t chose another. It’s perfect for our needs.

This is our second purchase of this fridge. We bought the standard depth model about a year ago and then moved and had to leave it behind. We loved it so much we purchased the same model for our new home. Looks great and functions very well. So glad I went for the counter depth this time.

Overall rating is good. I wish the shelfing was a bit taller, very short for tall items. Love the icemaker - beats Samsung 1,000 times over. Pretty round balls of ice in the bottom is fascinating.