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Customer Ratings & Reviews

Your price for this item is $638.99
The comparable value price is $699.00

Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the 23,500 BTU DUAL Inverter 230V Smart Window Air Conditioner's excellent cooling capabilities and quiet operation, with many praising its ability to cool large spaces effectively and efficiently. Positive feedback also highlights the ease of installation. A small number of customers noted that the plug type may not be compatible with all outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great product LG AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product, its very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super quiet, excellent price, easy to use control panel & remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Cool air at last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. No problems with install and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Mother In-law is Chilling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Looks nice, cools very well and runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    1440 sqft AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC! This is my 2nd day with the unit in my bi-level home. Im in here typing underneath my blanket lol and its 88 degrees outside right now. It definitely cools the top floor. I think its worth the money. I paid $629 for it. No taxes (DE) make sure that you have the 230v connection befrore the install.

    I would recommend this to a friend
  • Cons mentioned:
    Plug type

    Rated 4 out of 5 stars

    Euro Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Unit but the Electric Connection has a European Plug. I don't know why Best Buy is selling these in America ?

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for taking the time to post your review. Please note the plug type in this unit is 208 / 230 Volt / 15 Amp that requires a 240 V outlet. Please contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST as we'd love to discuss this further. ^Chris LG

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far unit is great, love the remote that it comes with and seems to cool our garage well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied with our unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Does exactly what I was expecting. Most importantly is super quiet, blows air better than any other unit I have own. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    LG AC unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in good condition! We're happy thst it has an energy saver! But make sure you have the 220 outlet! It's not as noisy as others

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s been 2 weeks using it and working great so far. Super cool and it’s able to cover our 1000 sqft living room easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had air conditioner for 1 season and it has worked flawlessly, very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best inversion for you living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thos air conditioner works great i really recommended it has a big aif expansion cooling great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! now we are cool Delivery was late getting here

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Amy. We appreciate your time in leaving us a review in regards to your 1,440 Sq. Ft. 23,500 BTU Smart Window Air Conditioner in White. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. ^Anthony LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one and really liked it so i bought another one. Real quiet compared to other units.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Medium and mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, fit in a relatively small window in an old house. Very quiet for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install inside my window in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy it you wont regreat it. keeps my leaving room ice cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air-conditioning is working gteat. It is very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful, quiet unit. I have no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Window ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well. Happy with it. Will buy again

    I would recommend this to a friend
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