Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,514 reviews
Rated 5 out of 5 stars
iPad cover
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Found exactly what we wanted and good price would shop again
I would recommend this to a friend
Rated 5 out of 5 stars
Good buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this refrigerator. Very convenient to use.
I would recommend this to a friend
Rated 4 out of 5 stars
refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The shelves in the door can NOT be moved to hold tall bottles.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Perfect refrigerator for our office!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just needed a basic refrigerator for our office space and this was a great fit!
I would recommend this to a friend
Rated 5 out of 5 stars
Must have
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with my items purchased ! Thanks Best Buy !
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this refrigerator. The black no fingerprint finish is gorgeous
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service from them is always the best you can get, period!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new refrigerator! Easy to use and keep organized.
I would recommend this to a friend
Rated 5 out of 5 stars
Good value for Bottom Freezer Fridge
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Appreciate the good service with the delivery. Website made it easy to order.
I would recommend this to a friend
Rated 1 out of 5 stars
Worst delivery experience I have ever had.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The worst delivery experience I have ever had. Was reassured by 2 people that with delivery they would put in a water line and install. The delivery drivers were EXTREMELY rude, refused to install do the installation. I attempted to get some resolution through multiple outreaches to customer service and have not received any response. I would not recommend any purchases from Best Buy.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and installation of your LG LRDCS2603S refrigerator. Since delivery and installation services are handled directly by the retailer, we recommend reaching out to Best Buy for further assistance. https://www.bestbuy.com/site/lg-25-5-cu-ft-bottom-freezer-refrigerator-with-ice-maker-printproof-stainless-steel/6395330.p?skuId=6395330 If you have any product-related concerns, feel free to send us a private message on Social Media @LGUSSupport and our team will be happy to help. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
LG 25.5
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product, super efficient, super smart fridge
I would recommend this to a friend
Rated 4 out of 5 stars
Great bottom drawer freezer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the frig. Just wish it had a water dispenser.
I would recommend this to a friend
Rated 1 out of 5 stars
NEW AND BROKEN REFRIDGERATOR AND FREZZER
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only gave a star since I had to give one. This is the worst purchase I have ever made from Best Buy. It is also my 2nd fridge. 2 hours after delivery it turned off, when I unplugged it per customer service and plugged it back in it worked, then 3 days laters errors came up on the display. Best Buy would not like me return it for a new one but set up a geek squad appointment for 6 days later. Worst decision I made was going back to Best Buy to get a new fridge. Oh and dont forget that the customer service agent on the day of delivery said he would have a check for $160.00 sent to me and guess what here we are 9 days later and it still has not arrived and now I was told today it was going to be a gift card. I dont even want to use the $150.00 gift card I got with the new fridge. I never want to go to Best Buy again.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Leah. Thank you for sharing your experience with us. We understand that the LG Refrigeraor (LRDCS2603S) model that hasn't met your expectations, and it sounds like you've faced quite a few challenges since your purchase. We aim to offer great products and excellent services to ensure a smooth and seamless experience. To help resolve the issue with the error messages on your display, we recommend checking to ensure that the fridge is properly leveled and that there are no obstructions around the vents. This can sometimes help clear up display errors. For guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. We also want to ensure that your concerns are addressed promptly. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you, including any questions about the gift card situation. We appreciate your patience as we work to make this right. ^Juvy
Rated 5 out of 5 stars
Great frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so happy with my new fridge. It has all the features I was looking for.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Refrigerator is very good, lots of room
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refigerator is good.
Best Buy customer service, not so much !
I would recommend this to a friend
Rated 3 out of 5 stars
Fingerprint resistant but scratches very easily
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, is fingerprint resistant but not scratch resistant. Used those alphabet magnets that we didn't have any issues with on our old white fridge. This got scratched up from them and it won't buff out!
I would recommend this to a friend
Rated 5 out of 5 stars
Happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works and looks great, good price and fast delivery.
I would recommend this to a friend
Rated 5 out of 5 stars
LG refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the refrigerator & the service from Best Buy.
I would recommend this to a friend
Rated 4 out of 5 stars
Dents
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good but it came with many dent on the doors.