Customer Ratings & Reviews
- Model:
- LRDCS2603S
- SKU:
- 6395330
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
HORRIBLE EXPERIENCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever They took forever to get appliances delivered and had many issues even when scheduled
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer doesn’t work. Had to wait two weeks for a technician to tell me to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either the refrigerator or install resuled in a leak.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Fabulous - A Must Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a very picky person, but can't understand why anyone wouldn't give this 5 stars across the board. We are all so very blessed in many ways & this is a wonderful luxury. This replaced a 25+ year old frig we had & I must say that it's the nicest frig/freezer I have ever had or probably will have in my lifetime. I really don't feel deserving of such a nice appliance & feel so spoiled! The deliverers were so nice & did a fantastic job setting it up & getting it ready. We put our food in coolers & iced it all down, but it cooled so quickly, we were able to put all of the food back in before bedtime. Just love the ice maker & where it's located. I already ordered a replacement filter which won't be needed until around Thanksgiving. The LED lighting is so incredible...you can see everything! To keep the shelves nice, we installed colorful rubber transparent mats which work great. It has great suction & the insulation is so much more efficient than our old frig. It's so spacious! We just love it & you will too. I highly, highly recommend this!
I would recommend this to a friend- Pros mentioned:Design, Size
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge! Plenty of space. Bright lighting and clean design.
I would recommend this to a friend Hollow shell with no customer support from LG.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is to check first if there is an LG certified repair facility near your location. You will need it. Purchased this model just over two years ago. It stopped cooling and Best Buy tech came out to check it. Found the compressor had failed. We were directed to contact LG Customer Support for scheduling a certified LG repair facility to fix it. This is as far as we have gotten after a number of calls. No service has been scheduled and we are still living out of ice chests. Online information is showing there is a known durability issue with the LG inline compressors used in this unit but LG continues to sell it knowing it won't last the full warranty period. This is not a product or company I would recommend to anyone. Their customer service and support fall far short of any expectation. Their product is basically a hollow shell in our kitchen now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG LRDCS2603S refrigerator. We understand compressor failure and the difficulties you've encountered with getting it repaired.
We're concerned to hear about the delays in scheduling a repair through our certified technicians. This is not the level of service we aim to provide. To expedite the process, please send us a private message on Social Media @LGUSSupport. Our team will prioritize your case and work diligently to get a technician scheduled as soon as possible.
In the meantime, you can try unplugging the refrigerator for about 5 minutes and then plugging it back in. This sometimes helps reset the system and can temporarily restore cooling in some cases. However, given the compressor issue, a professional repair is still necessary.
We appreciate your patience during this challenging situation and look forward to resolving this for you promptly. —Avril
- Pros mentioned:Noise level, Overall performance
Shelves height issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and nice looking , however when i started loading things into it, i realized the shelf height was not tall enough for my water pitcher , and when i raised one shelf up it made the other shelf area too small for anything useful, the door shelves were also not proper for my water pitcher , so all and all i do not like the shelf set up , seems limited. I traded it in for a unit with split shelves and better door pockets.
I would recommend this to a friend - Pros mentioned:Internal space, Size
Great no frills refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect size refrigerator for our kitchen and our needs I am surprised at how it seems to have more room than our old unit that was rated as larger. Great price and delivery service.
I would recommend this to a friend - Pros mentioned:Internal space
Good bang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my food and drinks cold has a good overall amount of storage space and I would buy it again
I would recommend this to a friend - Pros mentioned:Internal space, Overall performance
Well worth the investment!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Roomy, lots of storage options, and optimal function!
I would recommend this to a friend - Pros mentioned:Size
Couldn’t love it more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing fridge! So much space. The lights are wonderfully bright.
I would recommend this to a friend - Pros mentioned:Design
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Plenty of space and a minimalist exterior.
I would recommend this to a friend - Pros mentioned:Design
Great refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. It is deeper than our previous one of same height and width and has much greater capacity. I like the way it is "tiered" so that more things are visible at once.
I would recommend this to a friend - Pros mentioned:Design
Love this fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful wide shelves that hold a full-size pan! Love the bottom freezer, it's much easier to access and holds half-size pans when I cater events. The ice cubes are my favorite thing, though--consistent sized rectangular cubes, not too large. I don't know how I lived without it!
I would recommend this to a friend - Pros mentioned:Overall performance
A happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation was first rate. Have had this one for 3 weeks and it works great. The inside size is really worth the extra cost. Ice maker makes plenty of ice and is cold enough to keep the cubes from freezing up.
I would recommend this to a friend Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great light inside; easy to see food in the refrigerator. Great ice maker
I would recommend this to a friendLarge frig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our smaller top freezer refrigerator and chest freezer with this spacious bottom freezer refrigerator and are so pleased. It took a little adjustment time to efficiently use the slide out freezer drawers but now everything fits nicely, stays evenly frozen and organized. The refrigerator is so roomy and easy to clean. The drawers for fruit and veggies are smooth sliding.
I would recommend this to a friend- Pros mentioned:Design
Beautiful refrigerator in Black Slate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge! It’s so roomy and looks beautiful! We are so proud of this purchase!! Lots more room and the freezer on bottom is so much better!!
I would recommend this to a friend I love my regrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I would recommend this LG to anyone. The freezer is very large and shelves in refrigerator are easy to clean
I would recommend this to a friendA spacious refrigerator for this width.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It meets our needs. It was our second choice due to limited stock. Unfortunately my appointment was changed 2 times after I had taken time off work. It's pretty roomy but the shelves don't have as much adjustment as the higher level model. The price was more than I wanted to pay but we needed a refrigerator quickly.
I would recommend this to a friend
