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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $329.00

Customer reviews

Rating 4.2 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 250 Sq. Ft. Portable Air Conditioner highly for its cooling capabilities and overall performance. However, some customers have expressed concerns about the noise level, with some finding it disruptive to sleep. Overall, the air conditioner seems to perform well, but the noise may be a factor to consider.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Efficient but noisy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, window kit relatively easy to install. 2 fan modes low vs high, cools a medium sized room well on low. Despite 51 decibel reading, it is still fairly loud even on low. For reference a library is 40 decibels, each 3 decibels above that is double the percieved noise. 11-12 decibels would be 4X the noise of a library. Definitely would not use in TV room or bedroom (unless you enjoy white noise). Overall still a great ac unit and bargain at $270.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.
      We hope to see you again soon! ~Tanisha LG

  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Bought & Used a handful of times 1 year ago….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was pleased with this unit, it cooled my bedroom and half my front room. I used it a handful of times as summer 2024 wasn’t too hot where I am. Now it’s July 2025 and I need it. The compressor turns on without cooling. I’ve done all the troubleshooting, online research but seems that it’s either just an oversized overweight fan or it needs service. I thought I registered the warranty but it wouldn’t matter because a year has lapsed and it would be out of warranty. I hope you have better luck than I did. It isn’t too noisy but I can sleep through anything once I fall asleep. The timer goes up to 24 hours, has auto swing or can stay fixed. The window kit will fit a large window if all the pieces are used.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with the LG Air Conditioner (LP0621WSR) model. We appreciate your detailed feedback and understand your experience with the unit’s compressor runs, but it doesn’t deliver cooling—especially when you need it most. We aim to provide reliable, high-quality products and want to make sure you have a smooth experience. Here are a few easy things to check that might help bring back the cooling: give the air filter and condenser coils a good clean, take a look at the thermistor and capacitor, and try unplugging the AC for about 60 seconds before plugging it back in. Then, set it to “Cool” mode with the fan on “High.” For more help, feel free to visit https://www.youtube.com/watch?v=DpQBq2v8_5Q. If it’s still not cooling, just drop us a private message on social media @LGUSSupport. We’re here to help and find some solutions together. ^Juvy LG

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well vut bit noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Strong enough to cool my room but it is noisy. I think portable a/c are all noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Sophie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. It cools bedroom very fast . Perfect size. It has different modes to choose from. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A bit loud, but Cools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, cools great it's a bit loud but does its job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great air conditioner for a bedroom. Dont have to remove your screen. No bugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and portable AC unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little AC unit, quite noisy though. I like the portability, but it has to be near a window to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is EXACTLY what I needed. Works amazingly. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Guests Loved It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to supplement the AC in our house in the guest room that is on the South side of the house and is warmer on hot days making it too hot for our visitors, The cooler air was well received.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~Tanisha LG

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very strong ac.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great during the summer, especially with the heat of ny. It was easy to assemble and put away. And the settings were easy to use and blows very cold air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love my LG A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of cooling and is very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A solid portable unit. Cools & drys well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great confidence in LG appliances. This portable air conditioner/dehumidifier/fan combo, does it’s job well. These units are a little louder than window units, but the db levels have come down quite a bit over the years. It’s a little awkward to drain the water reservoir. Other maintenance, (ie: vacuuming filters, etc) is easy to get at and do.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. A little noisy when on AC. Fan swing is awesome. A nice unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Simple, convenient, effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took about 20-30 mins (getting it upstairs was the hardest part), but soon as it was done, worked perfectly. Cools my bedroom pretty quick! Don’t know how I survived so many summers without this but now there’s no turning back. Remote is very handy too. Responsive from about 10 ft away (haven’t tested any distance further).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and cooling not quite what we expected, but it works well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools the room very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good It cools the room it’s better than the one I had before if any time I need to buy a new one this is a brand, so thank you for picking this air conditioner.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any any issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice and breezy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever i love it . Perfect for any home or apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first portable ac. I was a little skeptical but its doing a great job in a bedroom. Wish it was a little more cost friendly though.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Life saver!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our AC went out during the summer and it cost to much to fix it but this device right here. It was the best. It kept the rooms ice cold!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, it works great, cools down my room perfectly and it's quieter than a number of other units out there, the price is very reasonable as well

    I would recommend this to a friend