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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 117 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 117 reviews
  • Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ac and it work’s wonderful and cools my entire room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace a broken ac. It does a great job coolin my 20X 20 room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job cooling the living room. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for my daughter in her hot NYC apartment, cools apartment quickly and arrived earlier then quoted!! Thank you!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whoa there...you need another hundred bucks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit requires the in-wall sleeve that sells separately for another hundred bucks. I don't know how it works because we had to go back and buy the sleeve which has to be ordered and reinstall it...Poor communications all around from Best Buy and LG...It's probably a good deal if you paid $350 or so. Not so much at $500 plus...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your experience about the required in-wall sleeve for your LG Air Conditioner (LT0816CER) model and the additional costs. Our aim is to provide top-notch service and make sure our customers feel informed and supported throughout their buying experience.

      To help your unit work smoothly once it's set up with the sleeve, it’s really important that everything is secured and sealed in the wall. Just double-check that the sleeve fits snugly and that any gaps around the unit are sealed up with weather-stripping to keep air from leaking out, which can affect how well it performs.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team will be super happy to look into some solutions for you. ^Juvy LG

  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner. Cools up my entire room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    snobird

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product remote is easy to use cools my roo, quickly timer is nice option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific ac easy to adjust fan, temp, air!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday so far. It is comfortable and quiet! Looks very nice in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered on time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good A/C arrived on time blows cold fits in wall i would buy again from best buy it was in stock when other stores didn't have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little units. The cool very well. They look great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice quiet unit, works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over old unit. Only complaint is that the trim doesn't quite cover the sleeve opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ac for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ac every . Very quite and gets the bedroom coke very quick .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. we moved to our new apartment and this AC was worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in wall air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is super quiet and extremely energy efficient. Purchased 2 and they cool the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool as can be

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a nice bright white which compliments the walls in my room and it cools quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but good only for a small room. If you have two bedrooms I don’t recommend that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. Definitely would recommend to anyone looking for a wall ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for small places. Great price too for a wall AC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner for the size of my room its cool it off pretty quick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    loud and weak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery took very long time and AC is really loud and really weak, only get it for small room, otherwise i would not recommend it on the other hand it was easy to install, it came with a little crack too

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      There are many factors that could cause your air conditioner to be loud such as shipping damage or installation or room acoustics. We have a help library article that addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

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