The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
One star is one star too many
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This AC is a piece of s - - t. Does not cool. Makes a racket, soo much noise.A waste of money plus install = $500+
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
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Hi there! Thanks for sharing your experience with your LG wall air conditioner. We’re sorry to hear that the unit hasn’t met your expectations—especially when cooling performance and noise levels are such critical factors. Your frustration is completely understandable, particularly after investing in installation costs.
If you’d like to explore troubleshooting steps or service options, feel free to send us a DM at @LGUSSupport. You can also find helpful resources and product support here: https://www.lg.com/us/support
We appreciate you taking the time to post and hope we can help improve your experience.-Junel
Rated 1 out of 5 stars
WAY TOO LOUD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Product has a terrible noise when cooling. Cant sleep when its running. Loudest AC I have even owned.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
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Hi, Marcy. Thank you for sharing your feedback with us regarding the LG Air Conditioner (LW8024R) model. We understand your concern about a noisy air conditioner which can affect your comfort, especially when trying to rest. We aim to provide reliable, high-quality products and ensure a smooth experience.
To reduce noise, check if it's on an even surface; use a bubble level to ensure it's flat and adjust the feet if necessary. Also, ensure the hose is properly installed and not kinked, as this can contribute to noise. Don’t forget to clean or replace clogged filters to improve airflow. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960. If the noise persists, message us on social media @LGUSSupport for further assistance. Take care! ^Juvy
Rated 5 out of 5 stars
Air Conditioner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great prices at Best Buy! This unit is perfect for my space and fit like a glove!
I would recommend this to a friend
Customer reviews from lg.com
User rating, 3.4 out of 5 stars with 15 reviews on lg.com.