Customer Ratings & Reviews

Lovely design. Was looking forward to SMART features but only works on 2.4G not the 5g that I have. Cannot get it to connect. Some time spent in the manual but overall it's a great appliance. Gentle on clothes yet excellent cleaning. I used to monitor my clothes constantly while washing and drying but this machine has automatic sensing on just about everything. Really pleased with this brand. Got on sale Black Friday month and I'm glad I treated myself to a great laundry pair! Elegant to look at, too. Would have given 5 stars were it not for the SMART not working. I'll probably call LG for fix.

The wifi only works with an andriod system. Which really upset me because the LG reviews ( which I read before purchasing) does not specify that.I can live without Wifi but I'm quite sure I paid more for these machines due to the Wifi feature .I contacted LG and was told I needed to use and android which I don't have.

This washer is a replacement for my older model front loader. Compared to the Tromm this one is extremely quiet. I love the Turbo wash function because I can get loads washed faster. Also holds all my bedding or a whole weeks worth of towels. I would have given this washer a 5 star rating if it had come in the beautiful red color offered with some of the older models

The washer sent to us was a lemon. It leaked! LG tried to fix it but no luck after 4 trips and still they wouldn't replace it. Best Buy stepped in & replaced it and the new one is perfect. Gotta give kudos to Best Buy & a raspberry to LG!

I’ve only had the appliances a couple of weeks, but so far so good. It does a good job washing. My main purpose for purchasing new was due to mold in my last washer, so I hope this one doesn’t give me as much trouble. Hence the 4 stars because I don’t know about that just yet. Also one thing that I find annoying is, the slightest touch to the power touch button, with anything, not just your finger, activates it, and has turned off on me in the middle of a cycle because I’ve accidentally touched it while walking by, etc.

Washer works as good as should be expected for a washer at this price. However, way over priced.

Does a great job cleaning, but it does have more vibration than salesman claimed. Only other disappointment is that I am constantly turning it on with my body when reaching a shelf above it - it takes 2 buttons to start a load though so not a big deal.

good product easy to use, quite washing and quality

I haven't had the washer long, but so far, I am enjoying it. My only complaint is that I need to wipe down the door area, including in between the folds after each wash.

I am sooooo happy to have a front load washer! My clothes look and smell fresh, it's got a huge tub, and it looks gorgeous in my laundry room. I'm happy with my purchase!

This is a very good washing machine. This machine spins so well you don't need a full cycle in the dryer and is still delic on your close.

Great and quiet still carries the front load odor. I like how quiet it is even with the spin cycle, which is great when the kiddos are napping. I wipe down and leave door open but it still has the odor of the front loaders. Ending on a positive note, love that I can wash large blankets and well!!

This washer does everything I need and more! I previously had another lg washer for 13 years and thought that was the best washer but the capabilities of this washer far exceed the other one. The only thing preventing me from rating this 5 stars is due to the lack of support of the smart washer app on iOS. It simply isn't functional and appears that they put all of their support/development into the android version of the application. If I hadn't had an android tablet I wouldn't have been able to download cycles or control it remotely.

Washer works fine, but had to call BB out to readjust the feet as the machine rattled and shook during the wash and spin cycles.

You have to "slam" door for it to close, which takes more energy then you should have to exhaust!

has lots of new things that I have still not figured out yet - teccnologically advanced

We have a large family so we need something to do a lot of loads a day (we average 2 - 4 daily) So far so good.

I purchased because of the Wifi, but LG needs to update app. Disappointing.

The one thing I wish this had was a reversible door like the dryer so that transfers from washer to dryer are easier! Otherwise I love it

Alot of options with makes it cool, but a little noisy. Although most washers are.