Customer Ratings & Reviews

Beautifully designed, quiet and easy to operate are reasons I love my LG Wash tower. I haven’t explored some of the newer features like steam, but I plan on doing so soon. The Wash tower replaces my fifteen year old stacking LG washer and dryer, also reliably great machines!

I bought this for my granddaughter and her husband and new baby. They have a small space for the washer/dryer and this fit perfectly. She said it's quiet, easy to use and has smart sense so the dryer doesn't run longer than necessary. Definitely worth the price.

Absolutely love this setup. Single unit tower is saving a ton of room, the doors are not in the way and did not have to be swapped around for clearance. With the controls in the middle of the unit we do not have to try and reach 6 foot in high to operate the dryer.

So far, so good. My fiance and I just bought our first home with a very tight laundry closet. A stackable unit was the only thing that made sense. Super happy so far with the unit. It is quiet, cleans and dries very well. Our laundry closet is attached to our living room, but with the laundry door closed we can barely notice when the unit is running. Lots of space for big loads, blankets, bedding, etc. Nice features too. BestBuy install process was very easy-- they showed up on time, quickly got the unit inside and hooked up, and tested the unit to confirm it worked properly with no leaks. Good experience overall.

Easy to use, good capacity very simple setup and looks nice.

Love the look and the functions are exactly what I had on my “need” list. It’s a very quiet stacking unit and it’s got a streamlined look. The capacity is AMAZING! It will wash a king sized comforter easily! The control panel is very easy to use, it’s got an auto sensor for load size and adjusts, the steam setting is wonderful for those large items/towels etc and it’s got a great “tilted” interior drum in the washer that drains every bit of the water during the spin cycle! My clothes have been very clean and the water extracted so well that dryer time is less that it ever was before. Very happy with both the washer and dryer for both functionality and esthetics! Would purchase again and recommend!

Purchased this to replace an older Frigidaire laundry center in our apartment that was starting to get very noisy. In comparison, the LG WashTower is very quiet, does not vibrate or make loud noises and seems much more efficient. The app and alerts when a cycle is finished is a nice touch (much more convenient than I expected) and the steam cleaning option in the dryer is great. The AI and programming options definitely have a bit of a learning curve but it is certaintly not difficult to learn and we are very happy with our purchase. Best Buy installation and haul away service was also top notch and professional and they had our WashTower delivered and installed on time and as scheduled.

User friendly. Looks great. Washes and dries great. Easy to fill. Space saving. Great price from BestBuy.

We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

Cleans and dries clothes perfectly every time! Efficient, quiet, and easy to use—highly recommend this set

Easy to use preset functions, quiet, efficient. Gets clothes dry on time. Great space saver. I haven't tried the app or used anything other than presets, so can't judge that just yet. Only have run 2 loads so far.

Easy to use and simple installation. Cycles are quiet and dryer is especially efficient, even as a stackable unit.

So far so good. I have had this new washtower for about a week now. I've done about 4 loads so far and all came out great. This is my first new washer and dryer in 25 years, so I'm still figuring out all of the features, but it is pretty simple to use right out of the box. I love that the stacked units leaves extra room in my laundry room for a table now so that I can fold clothes right out of the dryer.

good size and useful, does a good job and was a good price

I am usually an avid review reader but I needed a washer and dryer that could stack and fit into a limited space and this fit the bill. I was a bit nervous because I could not find a single review online or any sort of commercial detailing and describing everything that it does and the fact that it was just released. Well, I’ve been so happy with this unit! I have, literally, sat down and turned the drum lights on and watched it work it’s magic. The clothes came out clean, it shared the wash information with the dryer so that the timing and temperature were correct, and it is SO quiet. The spin cycle reminds me of the turbine engines on an airplane when they start to get going and when they slow down. I was waiting for the laundry to shoot out of the washer and go into my neighbors apartment. My only two minor complaints are that the washer does have that new washer smell and it hasn’t come out yet and then the dryer cord.. I highly recommend you plan on a 10 foot, 4 prong, cord if you’re outlet is lower to the ground.

I had a previous and older (15 years old and still going!) LG washer and dryer but after seeing the changes in technology, thought an upgrade would be helpful. I settled on this model. Smaller footprint and clearly more efficient. this requires less detergent. It senses the time and varies the wash and dry time with the load. Love the app ability and the way to customize cycles based on loads as well. It is really quiet, it looks nice and it washes clothes so much better. Truly outstanding. I recommend the extra money for the installation and parts. This installation and haul away was done in minutes and everything was great.

Amazing washer and drier combo. Very elegant and doing its job in excellent way. Very efficient and silent operation.

The design and looks of the laundry center are great. The operation manual is very detailed and very confusing. I have still not been able to connect this unit to my WIFI network. The primary reason for my purchasing/spending this amount of money for a SMART system was to assist me with my disabilities.

All I could say is wow! This has been an excellent washing machine! It’s also a space saver. Runs great and I have Alexa remind me of my loads. The app also give great information.

This LG wash tower is a gem! It has all the features I was looking for and more. It is easy to use and very quiet as well as energy efficient. Working with the Best Buy sales team was effortless. We purchased and had delivered in less than 5 days.