Customer Ratings & Reviews

I did a lot of research before purchasing. I went with this one due to price, brand, and customer reviews. I've bought LG for over 10yrs, the reliability and durability is unbeatable. Washer is quiet, quick and efficient. The spin cycle dang near dries the clothes. Has planty of space for bed comforters and so forth. Installation and connecting is easy, though washer is heavy.

It's been a week, and I've enjoyed using it. Not noisy and fuctions well. Especially I love its steam function. Good for towels and beddings.

Super quiet, easy to use, efficient. We run our washer practically everyday and I love that this machine has so many options, specially that it lets me do "spin only" when I need.

Great purchase, very happy with the ease of use and efficiency. Cleans all clothes, towels sheets very well and efficiently.

Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.

This washer replaced my 17 y/o (and still working) washer. It is extremely quiet, even during the spin. The only downside is that the picture shows the inside of the drum whereas it actually is smoked colored instead of clear so I cannot actually see inside the drum! 1/2 the fun of a front loader is watching the workings inside.

I got the corresponding dryer to this washer and couldn’t be happier with the combo. After using hand me downs for years it’s nice to be using a brand new washer/dryer combo. It’s very sleek and I’ve been impressed with all of the settings on it. I don’t see any signs of molding or any other issues that usually occur with a front loading washer. Great purchase.

The set is way better than my old ones, the advancement in performance is noticeable.

Very quiet, myriad of options and does a great job.

Easy to use and does an outstanding job. Easy to clean too.

Great washer, efficient and quiet. Good value when on sale.

I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

I love it best purchase ever I’m so happy no complains

I love how quiet the cycles run! My previous washer was so loud that is would cause the room to shake so this was a top priority for me. So far, I love everything about this washer!

Very fast wash cycles with the turbo wash, like 30 minutes per cycle. Owned it about a month so we'll see about reliability. But very nice features, take the time to set it up on your phone, wife was giddy when I found the handwash cycle on downloads. My only beef would be the manual doesnt explain much about the cycles and ways to change them.

We like this washer. Replaced an electrolux we had for 12 years. Large capacity.

This washer is awesome. The ThinQSpp lets me know when my laundry has finished and ready to put in the dryer.

It’s an excellent washer and performs well. It’s very cool looking too.

The washer is very straight forward and easy to use. I love the metallic color since it looks like a dark stainless steel.