Customer Ratings & Reviews

I love doing laundry now!! It is easy to use and the AI technology is cool. Very impressed.

I've had my washer for a month and love that it runs quiet. Also, my laundry comes out clean, so I don't have any complains.

So far just under 100 cycles. Great smart features and the washer will tell you when to do self cleaning cycles.

Love Samsung Washer and Dryers!! This is our 2nd time purchasing washer & dryer from them. Our last set lasted us 15yrs. So far this product has been amazing as well and love the water saving feature!

The machine is great, and I would have given it 5 stars except that the Wi-Fi connection does not work properly. I have called LG several times, and the only way to get it to connect is to unplug the machine, plug it back in, sign out of then back into the ThinQ app. Deleting and reinstalling the ThinQ app does nothing. I also have the matching dryer and the Wi-Fi connection with that machine works perfectly. Apparently other customers have similar problems with the Wi-Fi connection on this washer model.

Ive had this washing machine for a few weeks and it is very fast and quiet. Gets almost all the water out of the clothes so it saves energy on drying.

Im very happy for my purchase I recommend this brand and the great customer service from Best Buy

Nice machine. A bit high tech for us. Very quiet.

This washer is incredible, It has a great performance. It is the best washer I ever purchase. I will recommend it to my family and friends.

Item fits with the stack able dryer we bought at Best Buy years ago. this model is faster than one we had, quieter than the previous washer

Simple to use, reliable, well made; I've been buying them for my rentals and my home.

This purchase was to replace a 5 year old LG washer model that looks identical to the new washer except for color. The old washer was still working with no repairs. I decided to replace both LG washer and dryer, due to old LG dryer requiring a second $600 repair.

First, our salesperson (Joanna) was great. She really knows her appliances... took us right to what we needed. Love this washer. It is very Quiet and quick!! So many settings for whatever your laundry desires. We are very pleased and Best But got it here quickly.

We bought this LG dryer to replace our prior one. This one is a smart appliance so it works through an app as well as Alexa. With all of the cycles it has online there really is a cycle for everything. It works faster than our old one and cleans very well. One drawback on this one is that you cannot program a favorite cycle. We used to have a special one for sensitive clothes. However there are a lot of programs and it seems to be covered (also have others like gym cloths and baby clothes) The other drawback is that if you want to start it remotely, you have to turn it on and hold a button for a remote start so if you don’t remember to do that, the smart app will not help you. Notifications on the app that the washer is done also very helpful.

It does what it's supposed to do and so far we ain't have any issues. The capacity works for our family and there are plenty of wash options without going overboard

I love my new washing machine. It fits perfectly on my old pedestal which was important to me. Saved a few dollars! Wash cycles are all similar to my old LG from 12 years ago but it is much quieter.

This was a replacement LG for our old one - the bearings were shot. This is far superior - super quiet and it removes more water from the clothes than the older one did - less time in the drier!! Best Buy installers were efficient, COVID safe and timely.

I am so happy to be able to wash larger items in the LG washer. Pillows, blankets, comforters, tablecloths and curtains will no longer be forsaken. Saves much water.

Our old front loaders died after 20 years. This set was a great replacement. We've had them for almost a year now and they work great.

Everything went very smoothly; from ordering online, scheduling delivery, to delivery and installation there were no issues. We had a similar model that was 13 years old. Very happy so far with this purchase. We have used it for about a month now.