Customer Ratings & Reviews
- Model:
- WM5500HVA
- SKU:
- 11403664
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Best Buy appliances - the only way
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance. and would never purchase from anywhere else. thank you best buy
I would recommend this to a friendMore capacity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has much more capacity than my old one. Love it!
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer machine very nice and easy to use
I would recommend this to a friendSatisfied with washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicely working washing machine with multiple washing programs and quiet run.
I would recommend this to a friendVery impressed by this washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this washer has a lot of options for cleaning from gentle to heavy duty and large loads. I like how it spins everything so fast that it’s almost dry when it’s done there is a silly tune when the machine is finished but I suppose it’s good in that it reminds you to get your clothes out and get it into the dryer.
I would recommend this to a friendgreat LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great washes quick real quiet love the light. The dryer also works great so many options for clothes, bedding, towels.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick pick up. Easy to set up. Works great. No issues.
I would recommend this to a friendIt works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great machine and works well. Just make sure if you change brands that your bottom drawer fits
I would recommend this to a friendTrash service and items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been over a month and I have not been able to use it yet. This after it took four days to even talk to someone about it after my purchase. Back-and-forth between LG and Best Buy several times about it took them two weeks to send out a person even after I paid for an extra three-year warranty, thank God!! wait two weeks for them to come out, but the wrong part was ordered. Hopefully on the third visit they bring the correct part to fix it. This company is highly lacking in customer service and reputable merchandise. I will be writing to the BBB and also blasting the story on air as my friend Jim owns two radio stations with a domestic listening audience of over 200,000 people.. I waited quite some time for the company to get back with me hoping for retribution of some sort. The set was for not only myself, but also a shared residence with tenants. This has cost me a significant amount of money and downtime. What an absolute joke.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thank you for sharing the details regarding the situation with your LG Washer (WM5500HVA) model.
We understand the need for a functional appliance, especially in a shared space where downtime affects you and your tenants. Please ensure the Shipping Bolts are fully removed from the back of the unit, as they can cause vibrations and errors during new component installation. You may also perform a full power reset by unplugging the unit for a few minutes and reconnecting it to help recalibrate the system. For more guidance, visit https://www.lg.com/us/support/product/lg-WM5500HVA.ASSEVUS. If you need further assistance, please email us at [email protected]. We're here to help. ^Juvy
Lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quietness, app letting one know when the laundry is done
I would recommend this to a friendLG Washer review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. like some of the option. larger than the matching dryer I ordered with it. Had to make unwanted changes to my wash room.
I would recommend this to a friendexcellent washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaves the clothes very clean, the machine does not have that ugly smell like many others, I quite liked the option of connecting it to your cell phone and managing it from the app.
I would recommend this to a friendLG Washer/Dryer High Efficiency Smart Front load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new W/D set. Haven't had a chance to check all the functions but so far, so good. Liking the new AI feature that detects the best wash and dry cycles for the clothing/sheets/etc that you are washing.
I would recommend this to a friendLG appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked unit after losing our others to a lightning strike that hit house. Reviews are absolutely spot on. Love this LG set. Best Buy delivered as promise with installers that were fantastic/quick and careful.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Acceptable for my daily use. Overall operations are easy to follow
I would recommend this to a friendBest Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great washer. I love everything about it.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so nice. Kinda low to the floor. I’m 6’4 so that’s an issue and I’m too cheap to buy a pedestal but it works greatly
I would recommend this to a friendW
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washing machine! Very fast! Modern look.
I would recommend this to a friendHassle Free Experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the right place for Appliances! Delivered on time, great communication with delivery personel.
I would recommend this to a friendNo cons so far.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. It pairs nicely with my phone and the washing results have been solid.
I would recommend this to a friend
