Customer Ratings & Reviews
- Model:
- WM5500HWA
- SKU:
- 6532172
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent cleaning performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity, high quality, and sleek design. However, some customers have expressed concerns regarding the control panel, the start button's responsiveness, issues with installation, and the readability of the display.
This summary was generated by AI based on customer reviews.
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my LG washing machine. I love the many features and would recommend to anyone purchasing a washing machine.
I would recommend this to a friend- Pros mentioned:Ease of use
New Washer - Capacity Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New washer bought in combination with dryer were put to use right away. Very easy to use, options for wash cycle should cover everything you need to clean.
I would recommend this to a friend A very effective washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, compared to other washers. I like that you can add 3 extra rinse cycles, because my biggest complaint about frontloaders is that they don't use enough water to get the detergent out. This one has a lot of cycle customization options. With TurboWash 360 mode, it sprays the clothes from the front while rotating, and you can see it really does get the clothes wet, soapy, and well-agitated. It works well. The only issue is we had to exchange the first one, because it had a dislodged filter chamber, but the second one is fine.
I would recommend this to a friend- Pros mentioned:Capacity
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m getting used to it and learning some things. Best Buy sales told me several things that I needed to know and am using them. Also tech installer told me about the way I should use the washer. Thanks for all the info.
I would recommend this to a friend - Pros mentioned:Quality
Delivery review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality washing machine, love it. Slick delivery, no problems. Cordial delivery men, and on time. I love your great customer service. Thank you.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Extremely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, Works like a charm. Love it so mucj
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, has so many great features and it washes in less time.
I would recommend this to a friendGreat new LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine which is replacing the LG I bought 10 years ago. The new one is almost the same size and fits on the platform I bought 10 years ago. The new machine has some great new features such as telling you when to run a tub wash cycle.
I would recommend this to a friend- Pros mentioned:Cleaning performance
I would recommend!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great! Cleans the loads really well and doesn’t use a lot of water.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Another Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. We replaced a similar Samsung that failed after two years. This occurred twice with Samsung. My daughter suggested we try LG as she has had great success
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far, clothes come out fresh and the app is nice to let you know when the cycle is complete. It did take quite a few tries to pair the washer in the app.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Marissa. We're glad to hear that it has meet your expectations. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ~Anthony
Great washer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer still functions like a charm after multiple years.
I would recommend this to a friend- Pros mentioned:Ease of use
smart front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front load washer. The washer is easy to use and cleans clothes gently, but very well. I also like the LG ThinQ link that allows me to monitor the cycles and know when the washer is done.
I would recommend this to a friend - Pros mentioned:Noise level
Amazing washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be my favorite washer I've had. It's quiet, efficient, lots of features to clean my clothes and it looks great. Install was easy and it's been working amazingly since. Highly recommended.
I would recommend this to a friend Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for only two months and really like it. It washes clothes super fast and with very little soap. We usually use the AI setting that detects the size of the wash load and adjusts itself. A typical wash is under 1/2 hour. It also does a great job at spinning the clothes so our dryer works less hard and for shorter times. It’s a little annoying to dry the seal and leave the door open when we are done using it but we don’t want any mold/mildew issues. So far so good.
I would recommend this to a friendControls are well designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are well designed and easy to use. Even when machine is powered off the choices are easy to read. Also my sheets are less tangled than in my old machine. And it is a good value.
I would recommend this to a friend- Pros mentioned:Noise level
Top of the line washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty amazing actually. I wanted something quiet and elegant looking and that's what I got. Really happy with my purchase.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for the praise for your 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360. #LifesGood when exceptional cleaning performance meets a modern design- Enjoy the Turbowash 360 feature, which allows for a more complete clean in less time and the Graphite Steel finish! ^Chris
Super easy way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great pick and set up was super easy
I would recommend this to a friend- Pros mentioned:Cleaning performance
Clothes are cleaned perfectly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes beautifully. Love the many choices of cycles. Easy to clean the unit.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A glorious machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is perfect… many options for different kinds and sizes of loads.. does a great job with delicates as well as bedding..quiet and beautiful to boot.
I would recommend this to a friend
