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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 467 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 4.8 Cu. Ft. High-Efficiency Top Load Washer with 4-Way Agitator for its excellent cleaning performance, quiet operation, and large capacity. Many appreciate the inclusion of an agitator and find the machine easy to use. However, some users have reported issues with the power button and occasional balance problems. A few customers also mentioned concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quick, efficient, and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, and looks good! So far so good with this washer. It has a huge capacity, clothes smell clean (even with well water), and it is quiet! This washer replaces a five year old Samsung, which has been problematic since nearly the beginning. Fingers crossed LG makes products to last.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    13 Months Later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new washer that was delivered 13 months ago stopped working. For the price, and frankly, at any price a 13 month operational period is absurb.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki LG

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Circuit Board went out in 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washing machine. Circuit board went out in 14 months. Do not buy LG

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG