Customers express satisfaction with the 43" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025)'s picture quality, with many describing it as fantastic. However, some users have expressed frustration with the remote control, finding it to be poorly designed. Additionally, a few users have found the user interface to be unintuitive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 68 reviews
Pros mentioned:
Picture quality, Speed
Rated 5 out of 5 stars
Great all around set, but…..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All in all this QNED appears to be a very good decision. The speed of its processor seems very able to handle any app you throw at it. However when I compare it to my OLED based set I see the that the OLED has a slight edge in contrast and its ability to produce black…
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control, User interface
Rated 3 out of 5 stars
LG QNED 43” AI tv with Alexa’s and Web OS
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Tv, but not impressed with the Web Os.
I found the Remote difficult to navigate with. It has the magic remote. Bought me a universal remote for LG TV just so I could navigate the system. Took me awhile to figure out how to get my streaming apps to work. Not user friendly for this old lady lol
Almost sent the TV back.Once I finally figured it out after 2 days,
GOGGLING AND YOUTUBE from my phone,it’s working fine. First time experience with an LG tv. Stuff on it I will probably never use.
Beautiful picture, Still navigating getting the sound right.
I would recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there, RuthW. Thank you for sharing your experience with us. We understand your inquiry regarding the navigation and sound settings of your LG 43" Class 82A Series QNED AI 4K UHD Smart webOS TV. Your feedback is important, and we are glad to hear you are enjoying the beautiful picture quality. We are here to ensure you get the most out of your new unit and its features. https://www.bestbuy.com/product/lg-43-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHQV For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing Picture & Smooth Performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the 43” Class 82A Series QNED AI 4K UHD Smart webOS TV, and I’m extremely happy with my choice. The picture quality is sharp, vibrant, and super clear — the QNED display really makes movies and shows pop. The brightness and color accuracy are way better than I expected for this size and price.
The AI features make everything feel smoother, especially when switching between apps or watching different types of content. webOS is easy to use, fast, and very intuitive, even if you’re not super tech-savvy. The TV also pairs well with external speakers or soundbars, and setup was quick with no issues.
Overall, this TV is perfect for bedrooms or smaller spaces and delivers premium quality without the premium price. Definitely recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 3 out of 5 stars
Sound Quality Stinks!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is good but I would say if you were watching another lower priced brand you would not notice the difference. The one thing that disappointed me the most (to the point I'm considering a return) is the sound quality. AI sound doesn't allow you to customize using the equalizer and standard sound which does allow the equalizer doesn't produce anything decent. Overall every sound option & setting just makes the tv sound like it's in a tin can. The sound is very hollow & I just can't get past that. People say add a sound bar but that seems like a waste considering the tv isn't cheap. The remote is difficult to navigate with the pointer always seeming like it wants to point somewhere else. The TV does not display the time so if you're watching tv and want to know what time it is, don't trying pressing the menu button. Overall, this tv is more like using a computer than a tv. If you want to watch regular stations, you're better off with an older tv that performs basic functions. I'm not concerned with downloading a bunch of random, untested apps to put on my tv. If I wanted to do that, I have a cell phone with unlimited internet. Overall I'm super disappointed!
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there. Thank you for sharing your experience with us regarding your LG 82A Series QNED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the sound quality, the Magic Remote navigation, and the user interface. Your feedback is important, and we want to ensure your unit performs to your satisfaction. Since you mentioned the sound quality, we suggest ensuring the "AI Sound Pro" setting is toggled to your preference or checking for any available software updates in the settings menu, as these can often optimize audio output. We understand that this did not meet your expectations, and we would like to assist you further with these concerns. https://www.bestbuy.com/product/lg-43-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHQV For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great Bedroom TV!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Bedroom TV! The picture is great overall. The remote menu is complicated, but learnable. The speakers sound richer and fuller, than previous TVs. I personally believe the HDR is not very brite, on preset settings. Some people might diagree. Overall, this TV is Great!
I would recommend this to a friend
Pros mentioned:
Picture quality, Speed
Rated 5 out of 5 stars
Nice Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv processor is what i was really going for. I had a 2017 led model and this is a big step up for me. The picture quality is fine. Oled is always the better selection but for this budget. It works great for viewing. Cant complain
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a broken computer from different brand. This was SO easy to set up and the picture and use of ease is great.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect TV for Our Bedroom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased The LG 43-inch 82A QNED 4K TV for our bedroom to replace a 16 year old Sony 1080p TV that finally gave up. It has a substantially better picture -- very sharp, better contrast and blacks, and bright colors and picture. I like the LG OS and (unlike many people) also like the "Magic" Remote, just be patient and learn to use the pointer. All in all, we are very happy with the TV and will seriously consider getting a larger size of the same model for our basement family room. The TV works beautifully with Verizon Fios. The TV speakers sound a little thin and lack bass, but that was an issue with every brand we looked at. Just get an inexpensive sounbar and the problem is solved.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
More fun, less weird techno-weird stuff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Reluctantly I bought a TV/WebOS shows-movies device. With if all things - a remote! Last time I bought a TV it had dials and knivxms not to mention a 29” on the diagonal. I love my new TV! Easy to learn all kinds of new hoodies and a beautiful display that has jewel-like claruty! Thanks, Best Buy, you’re the best!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Terrific TV. Great Value!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV. It is a terrific value for the price. I am using it in a bedroom. The screen display is vibrant and sharp. It was very easy to set up - I’m 75 and did it on my own. The only confusing element was getting my cable screen to appear on the TV Home Screen as an option. You first go to the input screen and select it and then it appears as a routine selection on the opening screen. The sound is good for me but might need a soundbar in a larger room. I don’t do a lot of gaming so can’t speak to that . Overall, I would definitely recommend it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Qned 43 inch review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Blacks aren't as good as an oled but pretty close and the colors are very vibrant
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
not bad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is great overall. The scroll button on the remote is new technology, but I would prefer one without it. It is a bit awkward to use
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Love it, minus the mouse option
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is awesome!! Pretty fast. Graphics and user interface are great!
The only issue I have is the remote (reason for 4 stars): if you accidentally hit a certain button, the cursor option appears and the remote becomes a mouse, which can be frustrating. What I do like about the remote is that you don't have to hit it a thousand times to select letters when entering and passwords and such.
Overall good!
I would recommend this to a friend
Cons mentioned:
User interface
Rated 3 out of 5 stars
High glare, low satisfaction
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed. Yes, it's big and has lots of pixels. But I shopped and shopped trying to find a non-glare, matte LG screen for my computer. This wasn't it. Mostly I see the windows in my office — can't even use the left 20 percent of the monitor. All the LG chats, GPT queries and web searches returned contradictory advice. In-store product experts were absent. I finally took a shot on the 43QNED82A. Missed the target. But wait, there's less: The remote control is a bad joke, the user interface is anti-intuitive, and nothing is documented. Disappointed.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
LG QNED
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture. User unfriendly remote. TV menu is very user unfriendly. Recommend with stated reservations.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Nice monitor
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice picture. Using it for a computer monitor. Works well and the right size. Definitely recommend.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
LG vs Samsung
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced a 7 year old Samsung UHD 40” with the LG 43” QNED AI 4K UHD Smart webOS 2025 TV. After some preferred adjustments to the picture and sound, the quality is almost perfect. I am still adapting to the remote’s many features. I would highly recommend this model!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
LG QNED TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vibrant picture! Very easy to set up and program.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A Great Mid-Range TV for quality on a budget.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV replace an older, more expensive Sony TV and this TV is so much better than the Sony with amazing picture quality for gaming and streaming movies and TV. Paired with an LG 2.0 soundbar and they work perfectly together.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My first Smart TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t know which TV to order as this was our first Smart TV. All the reviews rated the LG TV one of the best. So far, the TV has lived up to expectations and the price was reasonable.