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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 1372 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 43" Class LED LJ550M Series 1080p Smart HDTV as a great purchase due to its exceptional picture quality and user-friendly setup process. Many customers are pleased with the price and the inclusion of smart TV functionality. However, some customers have expressed concerns about the remote control's design, the slowness of certain apps, and the limited volume of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,372 reviews
  • Rated 2 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a part in my screen that looks damaged. I thought that it was a brand new tv like it was listed on the web site.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The sound isn't very great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color picture and sound on the tv aren't very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, easy set up. Actually got more for my money than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons dorm room at college and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tv with this price range as it includes lgcast too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv messed up less than a year with screen issues and they wouldnt accept problem under warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad support stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv feel down and broke the screen because of poor support stand design. In 3 weeks of purchase. Very poor customer support from bestbuy and LG.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible sound and odd color picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed in this tv. The speakers are awful and the color on picture is orangeish.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Open Box Did NOT include remote or manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX! No remote. Worst service ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Fish very bad experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sold me a commercial Tv for a residential usage plus it did not work, pay for installation. plus LG arrived to my home stating to change the motherboard. Waste of time and at the returning stage missing a scrue ahiaaaai. I’m very upset with all. Considering canceling Best Buy account asap

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 2 years. Color also not very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER WORKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV would power on, that’s about as much as it would do, the smart hub never worked and would always say “network error” yet all my other smart devices and TVs always worked with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awful, the screen started to go after 2 weeks and it won’t connect to any wireless network. Will be contacting LG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought exactly one year ago, WIFI no longer works! Now just a basic TV which I could have purchased for 1/2 the price!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv sucks. Can’t even get sling tv on it. Don’t buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LED screen had a black line running in the center.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent Tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy, very functional TV for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent, but some things you should know.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture. Very happy with this when all is said and done, BUT: Bought this TV because sales rep told us it was Bluetooth accessible. Were going to get a lower model, but bought it for the Bluetooth capability. It wouldn't work with our wireless Bose mini, so we called LG. Guess what, even the rep there had to go and find out that it's not bluetooth capable without an adapter. So we opted to go for headphones (want to hear it in the gym over the treadmill), but also made several trips and had to buy a converter. There is no "jack" connection on this TV, so you'll have to spend to convert to bluetooth or use any existing speakers or headphones. And the sound is awful on these new thin TVs. We did get it hooked up. Sounds great through the Bose and headphones, but it took several trips and an extra $175 for cables, connecters, converters and special TV headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv, good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 24 inch Westinghouse. Great tv, but my heart was just sad at how small it was. So I upgraded to a 43 inch...its in a apartment living room, so its not that big but the tv makes my heart and eyes much happier. Some people have not been a fan of the darkness and my solution to this was to change the in the picture settings to change the energy saving to minimum. I think it provides a much better default picture, but each person will of course have their own preference. Tv was easy to set up, only takes 2 screws for the legs and you're good to go. My only real complain was my xfinity uses a usb connector and when you set up it wants either a cable/sat connected to antenna, antenna, or no service. It doesn't really matter, cause you're gonna change it to hdmi 1 (or 2) anyways and the no service auto defaulted to the hdmi i had my cable box plugged into so its really no biggie, will just save time not scanning channels on the antenna settings. Bottom line, great tv so far...its only been a few hrs though, but so far so peachy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless set up of the smart functions. Picture and sound are great for viewing shows and movies. I am not a gamer so my opinions are all about watching shows and movies. The only caution I have is regarding the measurements of the unit. The measurements with the base were overstated by 1 inch. TV will actually fit on an 8.5" shelf with space to spare.

    I would recommend this to a friend
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