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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1372 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 43" Class LED LJ550M Series 1080p Smart HDTV as a great purchase due to its exceptional picture quality and user-friendly setup process. Many customers are pleased with the price and the inclusion of smart TV functionality. However, some customers have expressed concerns about the remote control's design, the slowness of certain apps, and the limited volume of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,372 of 1,372 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Happy, No Regrets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a different model LG 43" TV which had terrible sound quality, but a beautiful picture. This "smart" TV was an upgrade and I believe worth the extra $ in the long run. I don't care so much about the "bells & whistles" that come with the smart TV, I just enjoy the better sound quality - and it is better. My only complaint is that Xfinity/Comcast doesn't seem to have a code for the remote control that works 100%. I can use the "all on" button on the Comcast remote and it will turn both the cable box and TV on, but when I try to turn all off, it only turns off the cable box and not the TV. It does however change the channels and volume/mute. I have to use 2 remotes to turn the TV and cable box off. Until Comcast comes up with some new programming codes for LG TV' remote controls, I'll just have to use 2 remotes. I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looked great out of the box. I didn't have to change the picture settings all that much and I don't know that I really needed to. The colors are vibrant and look great. I got this tv on sale for $299. A day later it was back up to $379. It was well worth the money I spent and honestly it's worth $379. Mounted it on my bedroom wall and I couldn't be happier with my purchase. You can't go wrong with this tv. Even at its original price. When I upgrade my 60 inch I'll be going with lg without a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    LG best brand for TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television the money can buy. LG is just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv With Nice Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to upgrade my 32in. tv that i used to see sunday footbal games on. for the playoffs i wanted to go larger & saw this tv on sale in the weekly add, so i quickly went to my nearest best buy to check it out & man, let me tell you... i was blown away when i saw it on display! luckly i got there on time & got the last one. picture quality is awesome, good vibrant colors. now im stoked & ready for the playoffs/superbowl. NICEEE!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    My Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This TV and It's better Than my old TV i used to have years ago and I'm Upgrade to a New Smart On August 8th, 2017. along with my PS3 consoles and my games. I Love this TV and includes YouTube and Amazon Video. I watch YouTube when I been Bored with Other Channels i watched. This Smart TV Changes My Life. and it's Called a LG 43 Inch Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Loved this TV, until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 42" version of this TV about 2 years ago and really loved the quality of the picture and overall operation of the set. I even recommended it to a couple of friends. About 3 months ago, occasionally on startup, we'd get a frozen LG logo and no response to anything. We'd do the old unplug it for 30 seconds and try again and it would usually go back to normal. But as time went on, the problem became more and more regular and the unplug time to get it to reset became longer and longer until finally - it wouldnt reset at all. a google search shows this to be more than just a one-off issue - the web is full of similar comments and issues. the problem seems to reside in the non-power motherboard. hopefully they have corrected the issue since. Just proceed with caution...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    A good Television.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased another tv, which lasted 6 days. I just returned it and bought the LG 43" smart tv. We've had it for a day, less than. Very happy with this LG. I'll try a follow-up as time goes on. Very good, very happy. 4 stars for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV great picture but no Hulu live :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV not doubt about it, I saw it in the store next to a bunch of other models and was like wow I want that one. Set up was very easy however my main dissapointment is that this does not support Hulu Live which for me basically defeats the whole purpose of a smart TV because I now need to purchase a fire stick to get Hulu Live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is in good conditions, i recommend for everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this TV and purchased a Samsung. The Samsung has a much better app selection. I am much more pleased with my Samsung. If you use Spectrum/Charter, Samsung offers an app where you won’t even need a cable box. LG/WebOS doesn’t offer such an app. The screen resolution seems much better on Samsung too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is blurry, and no matter what aspect ratio I chose it won't fit the screen just right. Words are cut off or a big black box around the picture exists. Returning tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV only lasted about 3 years before screen started turning purple.

    No, I would not recommend this to a friend
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