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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 45 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 1 out of 5 stars

    Quik working after one day of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used it for 1 day and it hasn’t worked since. Now we are waiting 3 weeks for a Best Buy service call with no way to wash our cloths

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Corey! Thank you for sharing your experience with us regarding your WKHC252HBA unit. We understand that it hasn’t worked properly after just one day of use, and we understand how inconvenient it is to wait for a service call, especially when you need to wash your clothes. Your experience is important to us. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235

      As a troubleshooting step, we recommend checking the power supply to ensure the unit is plugged in properly and that there are no tripped circuit breakers. Sometimes, a simple reset can help resolve issues.

      If the problem persists, please reach out to the retailer where you purchased the washer, as they may provide additional support or options while you wait for the service appointment. You may contact Best Buy's Customer service 1 (888) 237-8289

      We appreciate your patience during this time and hope you can find a resolution soon! —Avril LG

  • Rated 5 out of 5 stars

    Tower LG washer and ventless dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know this unit. Washing machine works great. Cautiously using the dryer to get to know the temperature settings. Seems to take longer than my old Kenmore dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He smart front washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech I love the product because it one of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stackable to save space and does it's job well. Would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for 2 years for household of 2 people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well for 2 years then started powering off on its own mid cycle. Repair quotes were over cost new washer dryer. Electrician verified that machine was cause of problem.

    No, I would not recommend this to a friend
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