Customer Ratings & Reviews
- Model:
- WM6998HBA
- SKU:
- 11237689
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, space saver. Love being able to operate and monitor from my phone.
I would recommend this to a friend- Pros mentioned:Overall performance
Lg
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine!! Saves time and alot of money!!! Loving the lg brand!!
I would recommend this to a friend - Cons mentioned:Dry time
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer combo is a lifesaver. The only thing that i dont like about the unit. That it takes a while to dry
I would recommend this to a friend Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes fast and dries a little slow a prettty decent wash and dryer combo
I would recommend this to a friendNot Sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how to work it. The spin cycle is very loud
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JacquelineB. Thank you for sharing your experience with us. We understand your inquiry regarding the operation and noise levels of your LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. We understand that the unit didn't meet your expectations, and we want to ensure it is working correctly for you.
https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
To address the noise during the spin cycle, please ensure that all four shipping bolts were removed from the back of the unit and that the feet are perfectly leveled on a flat surface. For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - way smarter than I. Installed just hours ago. Reading the manual now.
I would recommend this to a friend effecient and convenience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far this washer/dryer is working as expected and described
I would recommend this to a friend- Cons mentioned:Dry time
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer/dryer combo. I’ve seen reviews that say it doesn’t dry well. We do not have that problem.
I would recommend this to a friend - Pros mentioned:Capacity
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine huge capacity washes and dries great even towels
I would recommend this to a friend - Pros mentioned:Noise level
LG WASHCOMBO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE OUR LG ALL-IN-ONE ELECTRIC WASHER/DRYER. IT'S VERY QUIET AND EFFICIENT. WE'RE GLAD WE PURCHASED AN ALL-IN-ONE.
I would recommend this to a friend We love our new LG All-in-One Washer/Dryer Combo!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG All-in-One Washer/Dryer Combo!! The app is amazing and alerts us when the load has completed. We also love the automatic dispenser for laundry soap & fabric softener. It has such awesome features, not to mention… we now have enough space in our small laundry room for a folding area!
I would recommend this to a friend- Pros mentioned:Overall performance
LG washer/dryer in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient single unit for washing and drying in one load.
I would recommend this to a friend - Pros mentioned:Ease of use
Great delivery and service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product easy to use. Thank you Best Buys and good delivery Don was great
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We're glad to hear that you're enjoying your LG product and that it has been easy to use! Thank you for your feedback on your experience with Best Buy and the delivery service provided by Don. If you have any questions or need assistance in the future, please don't hesitate to let us know. We appreciate your support and hope you continue to enjoy your LG product. Thank you for choosing LG! ^Cris
mr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine, time and space saver for compact laundry room
I would recommend this to a friendLG combo washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto features work well. Dryer good for light fabrics as advertised
I would recommend this to a friendWish I would have purchased this years ago.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Pleased with This Fantastic W&D Combo! I am close to 70 and finally bought this W&D Combo and Wish I would have purchased it sooner. I also purchased the pedestal and no more bending down to take the clothes out. Works like a charm and I washed 2 king sized comforters in one load. Came out clean and dry. I highly Recommend this W&D Combo to everyone.
I would recommend this to a friendLoving it so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far! I've done 2 loads of clothes, they washed and dryed in 2 hrs 15 mins, and they were bone dry! Did a load of 3 king sheets and 4 pillowcases - they washed in an hour on the bedding cycle. Then I had to manually intervene and put them in a dry cycle, went for 2 hrs 15 mins so 3 hrs 15 mins total. Soap dispensing reservoir seems to work just fine.
I would recommend this to a friendNOT VERY PET FRIENDLY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had mine delivered a day ago. As noted by another commenter the odor is pretty bad, Per Lg's virtual assistant it states to run about 20 empy cycles to get smell to go away. I expecting longer wash/dry times but as its only myself that is not so much of an issue 5 hrs to wash queen comforter and sheets, regular load 2-2.5 hrs, towels around 3 hrs This thing is also horrible with pet hair, it just stays in the drum, dries to the rubber door seal and does not seem to be able to make its way up to the actual lint filter assembly so you have to completely clean the door before you pull your clothes out. I have run 3 empty cycles since washing my bedding and now the lint trap door wont open for some reason and I am still vacuuming dog hair out of the drum and door seal.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MadRabit. We would like to express our gratitude for taking the time to review your LG WashCombo (WM6998HBA) model. We understand that the odor and the pet hair accumulation have been frustrating for you. Regarding the odor, running empty cycles as suggested by our virtual assistant is a common practice to eliminate any lingering smells from a new machine. As for the pet hair accumulation, we apologize for the inconvenience it has caused. Our washers are designed to handle a variety of laundry needs, including pet hair. For help, tips, and guidance regarding this, air dry and vacuum the tub. Start the cleaning process by removing any loose dog hair from the washer tub. Wipe with a damp cloth. Run a rinse cycle with vinegar. Clean your washer tub with a fresh tablet. Add a floating lint trap and last Clean the pump filter trap. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist and ensure that you have a positive experience with our products. ^Juvy
Eagerly anticipating!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to getting this item. A small space requires efficient use, and this seems like the way to go.
I would recommend this to a friendAmazing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine ive ever had or seen its very efficient
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We're so glad to hear that you're impressed with the efficiency of your LG machine! Thank you for choosing LG and for sharing your positive experience with us.^Cris
