Customer Ratings & Reviews

Works great just wish my dryer would arrive its been cancled twice.

Works great. Quiet. Gets clothes clean. We replaced a 9-year-old LG unit that had a small leak. We had a lot of laundry to get through in the first few days of ownership. It also pairs well with the new LG dryer we also bought. The washer can tell the dryer what settings to use. I’m not entirely sure how necessary the app is. But it was easy to set up. In the past the apps were all garbage. But this one tells you what’s going on and gives you control to run the washer. It’s higher-end but seems worth the price.

Very pleased with this washer and the different features. Very easy to use. The washer uses less water and detergent than our previous washer

I purchased this washer and dryer back in September. This is my first experience with an appliance that connects to WiFi. Aside from the WiFi, both appliances are very easy to use and the ThinQ app makes it easier to check on the appliances. My only issue with both is that the drums are very large and its hard to get the clothes out sometimes especially if they are in the back. I did not purchase the stands with them but wish i did. The washer does run a little loud too when running water bur that is minor. Really happy with this purchase. I bought them online without seeing them in the store though. However i read reviews on them and have not regrets. They're certainly much better than my ild washer and dryer.

It gets the clothes clean, has a large capacity, and lots of options. I'm still learning how to use the different settings. The clothes come out clean and it's easy to use, once you learn the various options.

Love this washer. So easy to use and keeps all of our clothes smelling fresh!

This Washing Machine displayed the best combination of speed and cleaning power, with some of the shortest, most effective cleaning cycles available. It excels at removing stains in the least amount of time, while still treating fabrics gently. It also offers wide varieties of wash and temperature settings. It operates quietly, includes a useful interior light, and has a magnetic door prop that helps prevent mildew and manage odor. This Wi-Fi–enabled model connects to LG’s ThinQ app, which allows us to monitor cycles, receive maintenance alerts, and start the machine remotely, which is awesome.

Received just over a week ago & have done probably about 10 loads of laundry already and is working wonderfully! My previous washer was a top load Whirlpool that last not even 2 years. Switching to LG has been an amazing upgrade compared to my crap Whirlpool that wasn’t much cheaper than this unit. Love the setting options & the ability to connect to the app. to get notifications, recommendations and reminders. I didn’t get the pedestals and let me just say save your back and just buy them lol

Great washing and dryer machines, it was quiet while running. Love it...

You won’t find a better machine out there. Beautiful, easy, and excited to get after laundry

Going back To LG for reliability!!! Love the clean lines of the design and ease of use. I would strongly recommend this brand.

It’s okay. I don’t think it washes clothes as well as my top loader did, and it always has a smell. The auto detergent feature is nice and it’s very quiet. Sleek looking, too.

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.

LG has quickly become a name to be trusted and this washer makes me believe that they are also listening to their customers. Pros: - preload soap and fabric softener for up to 18 loads in advance. Just toss in your clothing and hit start. - fast front load washer with good cleaning operation. - looks nice, internet-connected and tells you when it's done and reminds you to remove clothing. Cons: - relatively pricey. - cannot preload bleach for whites along with the soap and fabric softener.

The product is great. We had a horrible experience with the delivery and installation of the product and will never purchase an appliance from Best Buy again! The 3rd party vendor is terrible...thank goodness Geek Squad eventually got involved and came and did our installation or our new washer and dryer would have sat in our kitchen for over a week!! Worst experience ever!

Machines look great and relative to my old washer is alot quieter. Hooking up to my phone at first seemed like a gimmick, but its really helpful. The machine is slightly larger than standard. Recommend to get all measurements before purchase. The mysic sounds are annoying but was able to turn off. Highly recommended. Little expensive, but you get what you pay for.

I Love it! It cleans well, easy to use, and it’s quiet! Perfect washer!!!

load washer easy to use, quiet with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

This has been the best washer and dryer purchase I’ve ever done. I totally love how easy it is to use and how pretty it is.

It is easy to use and fairly quiet! It has been a month but so far I am very happy with the purchase!