Customer Ratings & Reviews
- Model:
- WM5800HVA
- SKU:
- 12373455
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Don’t over think it. Buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my washer & dryer. Everything is so clean when the laundry is done. Best investment ever.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spin cycle is marginal. Difficult to reach things in the back of the tub. The taller stand would be recommended but it is pricey.
I would recommend this to a friendRemote for Wi-Fi will not stay on.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying BEST BUY DELIVERY SERVICE IS Terrible! They do not check that they have everything for the install and that the items are not damaged. We have been rescheduled several times due to these issues. 1st pedestal for the washer came crushed. The second one came with no hardware to install it to the washer. Then they kept rescheduling, and rescheduling, and rescheduling again, and again also on the washer itself, the remote will not stay on, even though there is a button to toggle it on to remain on it, continuously cuts itself off and tells you to go to the machine two options and turn it back on which is a hassle, what is the point in having a remote when you can’t use it remotely! I called LG and they cannot even figure out why it will not stay on. There is nothing wrong with my Wifi signal at all or connectivity. Also, does not have an add water feature, which is a drawback for my previous washer. The dispenser drawer where you put the detergent is very flimsy and feels like it’s going to break when you open and close it , everything else seems to be good. Other than that I’m not sure how long this washer will last my last LG washer lasted 14 years but things were being made better back then if they don’t get this pedestal issue figured out everything’s going back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha
great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I run an airbnb business and have bought 4 washer and dryer sets in the last 3 years and this is the best one by far. AI wash mode is a gem!
I would recommend this to a friendNew washer -very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, clothes come great, and it uses lot less water than my old one, the app works good, it tells us when the cycle is done and we can restart it if needed... Very happy.
I would recommend this to a friendWasher and dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great.Fast service love the team.That Delivered it
I would recommend this to a friendhuge, good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great washer. need to get custom modes downloaded, or you'll be making manual changes all the time
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, Danny! It's great to hear you're enjoying your new Front Load Washer, and making the most of it's features! Please don't hesitate to reach out if we can ever help. ^Ian
A beast who cleans quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for a 10 yr old LG of a similar build, but less capacity. I wanted clothes to be cleanrer, while having the option of larger loads. This machine has been able to handle whatever I give it. I still have yet to use all the different cleaning options (just don't have the need), but the Normal, Heavy Duty, Cold and AI settings have all proved out. 'Normal' makes my wife happy as the time is pretty quick (like 30 min), while the others (in my opinion) really get clothes absolutely clean. I do appreciate the extra support for cold washing. The menu took a little getting used to, but once you understand how to change options, it just becomes second nature. The machine itself runs incredibly quiet, even with big loads. The ThinQ app, which is very busy, will tell you when a load is complete and remind you to take clothes out. Definitely better than having to check all the time.
I would recommend this to a friendHappiest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer machine it’s wonderful and the staff are the best we’ve ever dealt with! Ty
I would recommend this to a friendGreat replacement washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. The UI is easy to understand and tailor to whatever wash you need. The dispensers are convenient.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my new dryer! I love all the different settings to dry and I love that I can control it from the app
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The steam fresh cycle is so convenient! I also use the AI cycle on the dryer, but for some clothes that need a quick refresh, steam is perfect.
I would recommend this to a friendwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen kept saying softner and detergent were low even on the first use, after that on every load it would say the same thing other than that it washed good
I would recommend this to a friendWashing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is very good and it can contain alot of clothes and it washes excellently well
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We work very hard to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita
Dr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positive experience. The guys in the store were honest and professional. The installation was smooth.
I would recommend this to a friendrobb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washing machine love the quietness, wash time and steam capability.
I would recommend this to a friendBrand response from LGAnswers
Posted .Just what we like to hear! Nothing is better than your own voice belting out your own tunes while cleaning effortlessly. We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Great Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great new all purpose washer that has done everything we have asked it to do.
I would recommend this to a friendLG washing machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such an amazing washing machine. i love that you can use an app to start it
I would recommend this to a friendLG Washer and Dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good. Great product. Best Buy provided excellent service.
I would recommend this to a friendDependable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have good experience with LG appliances. No trouble at all. I love this appliance with smart AI technology.
I would recommend this to a friend
