The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,080 reviews
Rated 5 out of 5 stars
Ian was great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer support! The manager made sure all was awesome.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY THIS WASHER if you are on well water. There is a screen filter that clogs up within months and makes the washer unusable. To fix requires pulling out the washer, disconnecting input hoses, and removing filter to clean every few months. Per technician this is a very common problem with this unit but LG will not accept ownership as manufacturer defect and will do nothing to help. Best Buy only will refer you to LG.
Hi, Chris. Thank you for sharing your experience with us. We understand your concern about the LG Washer (WM6500HBA) model doesn’t work as expected, especially when dealing with the filter clogging issue, which can make it difficult to use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a first troubleshooting step, we recommend cleaning the inlet filter regularly, especially if you're on well water. To access it, you'll need to remove the lower front panel of the washer and locate the filter. Cleaning this filter every few months can help prevent the clogging issue and ensure the washer operates smoothly. For guidance, visit https://www.youtube.com/watch?v=UwIhNYjY7ik. If the problem persists, please send us a private message on social media @LGUSSupport with your unit details, and we’ll make sure to escalate this issue for you. We’re committed to finding a solution that works and ensuring your washer functions properly.
We appreciate your feedback and thank you for your patience as we work to resolve this. ^Juvy
Rated 5 out of 5 stars
Washing Machine!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Whites are stay white, color ones stay with their own color.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I want fastest spin and coldest water as defaults for Normal or AI cycles, I can't save those settings. With each new load, I have to change those modifiers. You'd think a computer controller would have that capability, but it doesn't.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is great, the ability to fill the dispenser and have it auto disperse the amount, great...the buttons seem like you have to mash them to register. The placement on the pedestal is awful...the holes do not line up since you cannot retract the legs any further. Even the gentleman who installed it says it is a known issue.
We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Rated 5 out of 5 stars
LG Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t typically give 5 stars, but in this case it is warranted! Very pleased