Customer Ratings & Reviews

Received just over a week ago & have done probably about 10 loads of laundry already and is working wonderfully! My previous washer was a top load Whirlpool that last not even 2 years. Switching to LG has been an amazing upgrade compared to my crap Whirlpool that wasn’t much cheaper than this unit. Love the setting options & the ability to connect to the app. to get notifications, recommendations and reminders. I didn’t get the pedestals and let me just say save your back and just buy them lol

So far so good. I've had my LG washer for a few months now. I really like it. Cleans clothes well. Also does a good job on queen size comforters.

LG has quickly become a name to be trusted and this washer makes me believe that they are also listening to their customers. Pros: - preload soap and fabric softener for up to 18 loads in advance. Just toss in your clothing and hit start. - fast front load washer with good cleaning operation. - looks nice, internet-connected and tells you when it's done and reminds you to remove clothing. Cons: - relatively pricey. - cannot preload bleach for whites along with the soap and fabric softener.

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.

Great washing machine! Its been far too long since I've had a reliable and efficient washing machine I didnt need to wrestle with every spin cycle. Our previous washing machines were crap or crapped out. But not this baby!! Clothes are clean everytime. I love the customizable settings. You can pick to not dispense soap or softener, for whatever reason. We had a flea scare soon after getting it and we were able to wash multiple loads back to back efficiently within a day with no problem.

I lost my 3 yr old LG machine in the hurricane. I wanted the same as replacement but LG had replaced that model with this newer version. I love it. I didn’t think I would like it more than the one I had but I find this one more user friendly. The machine itself does a great job and I like the different load options. I would buy it again.

We have had this washer for about a month. I got a great deal on it for black friday, and our original LG went caput after 15 years. This was a great upgrade, I love how it alerts us to when the load is done on the app, saving a trip down to the basement. The washer is QUIET! (not that it matters for us, it is in a basement, after all) The clothes come out super dry and clean. There are so many wash cycles and the app allows the washer to "upgrade" to new features constantly so I can only see it getting better.

load washer easy to use, quiet with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

Best washing machine I ever used. Quality, high efficience,user friendly. Uses steam during one of its stages of operation.

AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.

Nice washer with large capacity and AI sensing tech makes washing easy. You can even add soap ahead of time and it will let you know when to add more.

I have only had this for a few days now and it is amazing! First time having a front loader and it’s so easy to use and the options are wonderful. I love the fact that I don’t have to keep putting in detergent. Clothes come out clean and washes in 30 mins! I am now looking into purchasing the pedestal.

We've had great luck with our previous LG washer and when it started acting up we researched and this seemed like the best option for our family of 5. This machine has been in use for a about a month and it ia awesome. Our previous washed was 10yrs old and it is crazy how much better the new machine cleans. It is super quiet and the auto dispenser works great.

My name is Abu, and I just purchased the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 from Best Buy. This washer has truly impressed me with its cutting-edge features. Best Buy's reliable selection ensures that I've invested in a top-notch appliance. The high-efficiency design, coupled with Steam and TurboWash 360 technology, makes laundry a breeze. Best Buy's smooth service added to the satisfaction of this purchase, making it an excellent addition to my home.

This washer and dryer set are great. Very fast and efficient.

Replaced a 15 year old front load LG for this version. Steam functionality alone is worth it (allergy sufferers in our home and noticeable difference). Clothes are brighter and does it in less time. Love it gives time to done. WiFi functionality I'm sure is cool. Haven't connected at this point!

FantasticAnd will save a lot of money in electricity, low water usage.And is ideal without any big, huge digital display that might go out.

Really love this washer. It's easy to understand, its silent and gives a really good wash. Clothes are really nice , clean and fresh post wash.

Absolutely amazing! I love how quiet it is and the technology makes it easier to navigate. Love it

Was worried about going from top load to front load. No need to have had to. More capacity and easy to use.