Customer Ratings & Reviews

Love it. It’s quiet, efficient and love the size. Definitely recommend.

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.

LG has quickly become a name to be trusted and this washer makes me believe that they are also listening to their customers. Pros: - preload soap and fabric softener for up to 18 loads in advance. Just toss in your clothing and hit start. - fast front load washer with good cleaning operation. - looks nice, internet-connected and tells you when it's done and reminds you to remove clothing. Cons: - relatively pricey. - cannot preload bleach for whites along with the soap and fabric softener.

LG washer is exceptionally awesome! There are several features. This is our first experience using front load washer and it cleans the clothes very well.

excellent washer with modern design. good size for our needs. a decent price the washer.

load washer easy to use, quiet with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

We have had this washer for about a month. I got a great deal on it for black friday, and our original LG went caput after 15 years. This was a great upgrade, I love how it alerts us to when the load is done on the app, saving a trip down to the basement. The washer is QUIET! (not that it matters for us, it is in a basement, after all) The clothes come out super dry and clean. There are so many wash cycles and the app allows the washer to "upgrade" to new features constantly so I can only see it getting better.

Awesome sales representatives assisted in making this purchase. Very high quality washer and exceptionally quiet.

Great washing machine! Its been far too long since I've had a reliable and efficient washing machine I didnt need to wrestle with every spin cycle. Our previous washing machines were crap or crapped out. But not this baby!! Clothes are clean everytime. I love the customizable settings. You can pick to not dispense soap or softener, for whatever reason. We had a flea scare soon after getting it and we were able to wash multiple loads back to back efficiently within a day with no problem.

Absolutely love my new washer and dryer!! Works great for my big family of 10, yes we have 8 kids!! Couldn’t have gotten a better recommendation than this set!!!

My name is Abu, and I just purchased the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 from Best Buy. This washer has truly impressed me with its cutting-edge features. Best Buy's reliable selection ensures that I've invested in a top-notch appliance. The high-efficiency design, coupled with Steam and TurboWash 360 technology, makes laundry a breeze. Best Buy's smooth service added to the satisfaction of this purchase, making it an excellent addition to my home.

Really love this washer. It's easy to understand, its silent and gives a really good wash. Clothes are really nice , clean and fresh post wash.

Best washing machine I ever used. Quality, high efficience,user friendly. Uses steam during one of its stages of operation.

We absolutely love our new LG washer and dryer. You will definitely not go wrong with this purchase.

Love this washer it’s awesome it’s very convenient and clothes looks better and cleaner Love that it uses less water and soap dispenser is awesome don’t need to worry for 30 washes to add soap

AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.

I lost my 3 yr old LG machine in the hurricane. I wanted the same as replacement but LG had replaced that model with this newer version. I love it. I didn’t think I would like it more than the one I had but I find this one more user friendly. The machine itself does a great job and I like the different load options. I would buy it again.

Although the delivery service through Best Buy was not the greatest experience, the washer is excellent so I will keep it at a five star.

Great product so far we're going to had it for less than a month but they seem to be working very well and Best Buy is a good company.

So far so good. This LG washer has been a life saver in my home. The cycles are quiet, love the Wi-Fi application, and the machine is easy to operate. Would recommend to my friends and family.