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  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • LG Mormal I - 1 - Consumer Reports RECOMMENDED Normal 10 CR Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **CR Consumer Reports Recommended** LG WM6500HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 83** 0-100 Scale - 61 Rotated - 61 Normal **As of August 2023** 127 RATED 35 RECOMMENDED 1983 HOURS OF TESTING **About CR Washing Machines Testing** **Pros** - Using the Normal cycle, the washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Gentleness is Very Good. - Noise is Very Good. **Cons** - Using the Normal cycle, the vibration is Good. - Moist is Just Good. **For a full review of this product, please visit consumerreports.org** --- WM6500HWA 86% Best Rated
  • The image features a white LG washing machine with a spin cycle. The machine is described as being America's most reliable line of appliances, as indicated by the 2023 J.D. Power reading. The washing machine is designed to provide efficient and reliable performance, making it a popular choice for homeowners.
  • LG ThinQ is a modern and smart washer and dryer set with a mega capacity of 5.0 cubic feet. The washer and dryer feature a digital dial control and built-in intelligence, making them highly efficient and user-friendly. The ThinQ app and ThinQ Care add convenience and control to the user experience.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 2u 3 LO ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • The image features a washing machine with a control panel and a button labeled "Normal." The machine is designed to handle mixed loads and cotton or linen fabrics, providing a convenient and efficient washing experience. The washing machine also has built-in intelligence and automatic sensors that choose the cycle for you, ensuring that the best wash setting is selected based on the fabric type and soil level.
  • The image features a stack of white pillows and towels, with a basket of towels in the foreground. The text "Get it all done in less time" is displayed prominently, emphasizing the efficiency of the mega capacity washer. The image is likely used for advertising purposes, showcasing the benefits of using a mega capacity washer for laundry.
  • The image features a white washing machine with a sleek design and modern digital controls. The machine is equipped with a digital display and a control panel, making it easy to use and navigate. The washing machine is designed for mixed loads and cotton or linen fabrics, and it offers various spin cycle options. The streamlined, flat-front design adds to the overall aesthetic appeal of the appliance.
  • LG - ThinQ Care: Life is Better When Your Home Runs Smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage Report: Number of Cycles. ThinQ Care is included on eligible models.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
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  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
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  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • The text on the image reads: "1 LG . G Normal - - - - - : - - Sor - Soas Cotians Ses - -e Soan F Cae ... DN Letve -". This text is not coherent or organized, so it is not possible to group and correct it.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

Model:
WM6500HWA
SKU:
6529901
Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-235 of 235 reviews

  • Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the opportunity to even see it let alone able to use it. I had to wait over a month for delivery because every week it was supposed to be delivered it got lost or damaged. So I’m unable to review said item.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joseph. Thank you for sharing your experience with us. We understand your concern about dealing with multiple delivery issues and not even have the chance to use your LG Washer (WM6500HWA) model. We strive to provide excellent services and ensure a smooth experience.

      To get this resolved as quickly as possible, we recommend reaching out to the retailer (Best Buy customer service) at 888-237-8289 or delivery service to address the ongoing issues and ensure the item is either delivered in good condition or replaced.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you with any further steps we can take to ensure you receive your washer in perfect condition.

      We appreciate your patience and look forward to helping you resolve this. ^Juvy LG

  • Don’t Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in November 2013. March 2025 it requires service because cycle dial stoped working. A year and a half later a top of the line, expensive product needs repair.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Helen. Thank you for sharing your experience with us. We understand your concern about having to repair your LG Washer (WM6500HWA) model after such a relatively short period, especially considering it was a top-of-the-line product.

      The issue with the cycle dial could be related to a mechanical or electrical component failure, but we’d recommend having a technician look into it to properly diagnose and resolve the problem. In the meantime, to obtain more information, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist with arranging a service appointment or exploring potential solutions. We're here to help and want to make sure your appliance is up and running smoothly again. ^Juvy LG

  • No Goox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all. Did not care for the dents that tbey did not show us befofe we purchased i

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dale. Thank you for taking the time to share your feedback on the LG Washer (WM6500HWA) model. We're sorry to hear about the dents that were not shown to you beforehand. We strive to provide top-notch products and great customer service to ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Shakes really bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer shake really bad at the spin cycle. We requested another one after 3 days. The new one shakes bad too. You can feel the shake in the next room too. The matching dryer has a bad LCD (the rectangular one). We requested a replacement, same issue with the 2nd one. Terrible quality. Stay away!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Arman, we're sorry to hear about the issues you've encountered with your washer and dryer. This is certainly not the experience we intend for our customers, and we understand your frustration. We'd like to address these concerns and find a satisfactory resolution for you. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne LG

  • Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived dirty and scratched. Vibrated terribly and leaked. Ended up returning ot which led to another nightmare. I do not plan to ever buy another appliance from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you for sharing your experience on the LG Washer (WM6500HWA) model. We understand how frustrating it must have been to receive a dirty and scratched product only to experience further issues with vibrations and leaks. We strive to provide top-quality appliances and a seamless purchasing experience, and we regret falling short of your expectations. Please know that this is not the experience we want you to have with our products and service. We would like to make things right. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to regain your trust and provide you with a positive experience should you choose to reconsider in the future. ^Juvy LG

  • Worst Washer I have ever used.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrinkles all of my clothes terribly. Have tried various spin cycles, temperatures, and loads. Clothes come out 100 times more wrinkled than when they went in. Reached out for help, and so far nothing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there.

      We're sincerely sorry to hear about the wrinkle issues you're facing with your Washer. This is not the experience we want for our customers, and we're committed to finding a solution.

      We understand the importance of having wrinkle-free clothes. To better assist you, could you please send us a private message via Facebook or X (Twitter) @LGUSSupport with more details about your specific settings and any available documentation? Our team is here to help.

      Rest assured, we're dedicated to resolving this issue promptly. Your satisfaction is important to us.

      —Kai LG

  • Poorly Made NOT a quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not "clean" as effectively as advertised, remote feature turns off, and control panel is sensitive

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your experience with the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360. We are sorry for any inconvenience you may have faced while using our product, including issues with its cleaning effectiveness, remote feature, and control panel sensitivity. Your feedback is valuable to us and we would be happy to offer our further assistance. You can reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We are always available to help and appreciate your understanding. ^Sam. LG

  • Hate this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't connect to WiFi once the dryer was connected. The washer is not level on the pedestal and it bangs and shakes during the spin cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Clean Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the minimalist design. Absolutely love the AI feature and silent operation. Very fast washing too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Awesome Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new washer!! Should’ve purchased sooner! This LG washer replaced a top load, no agitator, that sucked big time!! This washer cleans and gets stains out better than any washer I’ve owned. I love the app that lets me know the cycle is complete. It easily washes king size bedding. I would recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    So Far So Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been just over a month and so far, so good! Wash cycles (even the normal one, not just the “quick wash”) are much faster than previous washer. Clothes come out looking great. Glad I got the larger capacity- perfect for washing larger items like blankets.

    I would recommend this to a friend

  • Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Low energy consumption and easy to check the status through the app. A bunch of cycles. There was an issue to use this machine. I do not know why but every single time use, it trips an 120v-15a GFCI outlet. My previous washer did not have any issue with the outlet. I replaced the outlet to a regular one and it works fine.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We are glad to hear that you are experiencing low energy consumption and find it convenient to monitor the status of your appliance through the app. The variety of cycles available also provides you with flexibility in your laundry routine.

      We apologize for the inconvenience you experienced with the GFCI outlet tripping when using the machine. We understand that this was not the experience you hoped for and we appreciate you taking the time to share this feedback with us. It's great to hear that replacing the outlet to a regular one resolved the issue.

      If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Your satisfaction is important to us, and we are here to help. Thank you for choosing LG for your home appliances. ^Cris. LG

  • Great for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. Much better than my okd samsung washer that needed to be constantly repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Good washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's performing very well and the price was OK, and the installers did a good job.

    I would recommend this to a friend

  • Buy this right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never liked doing laundry before, now i look forward to it! This washer is user friendly,I love all the features it has and love that I can "refresh" my clothes if I'm not home and can control it from my phone. Best washer hands down!

    I would recommend this to a friend
Page 12, Showing 221-235 of 235 reviews
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