Customer Ratings & Reviews

This washer replaced an older top loading LG unit that was over a decade old. First thing I noticed was how much LESS water this unit used! Much more efficient with its water usage. Cleans even better and uses less water! This has all of the features you can think of in a washer and does them all well, I really like the LG App and how it lets you customize things like which options are displayed on the front control, custom cycle alert music and seasonal themes. It's large enough for all of our loads and does them quickly and quietly. We still use Pods for detergent, but this has a reservoir to hold up to 36 loads worth of HE detergent if you use liquid. We might switch for the convenience. The detergent, softener and bleach tray is easy to use and works as expected. The ability to customize the preset modes on the fly is great. You can also do some things with the app remotely like add a cycle or change the way it handles the laundry after the cycle is completed. The Steam mode is great when you want that extra heat for sterilizing something. The Delicate cycle is great for those delicate things... It may seem like some modes are missing when you need to do something like just a rinse and spin, but those modes are there but hidden until you make them visible with the app. This washer cleans well and the smart features make it really easy to use. It's extremely quiet and we rarely notice any sort of vibration from it. We've washed just about everything you can think of and all of it was handled beautifully. Note: this unit is very heavy! Much heavier than our old machine.

The sleek looks caught my eye, but the quiet operation, the amount of water that is removed at end of wash cycle and how clean the clothes are, are what matters the most. The dryer cycles help get the clothes dry without over heating them and wasting electricity. The delivery guys did an amazing job setting up the washer, dryer and the two stands that we purchased with the units from Best Buy in Ontario, Ohio. They even gave me some helpful tips to help the units last longer and keep them clean. We had to purchase this LG pair after several repairs on a kenmore set and several hundred dollars , and much research of other brands. It wasn't want we expected to do on our honeymoon but we decided to forego a trip to purchase them. Thank you LG and BEST BUY for your help.

It's efficient and my clothes are cleaner than my top loader. The Ezdispense is very convenient since you can add detergent and forget about it until you need to clean and refill it. Highly recommended if you have the space. The app support is a great addition to get a reminder not to keep your clothes inside the washer, great if you're always busy. The machine is also very quiet even with heavy load.

Love it! Decent capacity, and quiet. We get relocated for my job, and this is actually our third set of LG washer/dryer. The other two were combo’s that we loved as well.

Super sleek and beautiful. Definitely next generation design. It’s basically the same machine at the popular WM4200, with more features such as AI DD and software update capability. Salesperson said this model wasn’t popular because customers aren’t used to the turn knob screen, which is basically a Nest thermostat design, but it’s been easy to maneuver really.

I absolutely love this washer! It is so easy to use and has a perfect wash cycle for anything you need to clean. Everything that goes in comes out so clean and fresh.

Excellent washing machine! Wonderful features and easy to use.

Wanted a washer and matching dryer that were large capacity, quiet, easy to use and easy on clothes. Does all of that well

Beautiful design and easy to use. Excellent capacity and wide-variety of settings. Most importantly, it cleans everything very well. Wish it had an option for opening from left or right.

After a year of research, I chose this washer and dryer set. I love it! It's quiet, offers many options, and the AI feature is a bonus. The washer and dryer work seamlessly together, and the app makes operation effortless. I highly recommend this model.

I love this washer. My whole family likes to wash now too!!! Highly recommend it. Very wuiet whem washing and holds a great amount.

I love it, works great and barely makes any noise which is very nice.

So far so good. It’s way quieter than my previous washer (Samsung). I love the features on it like the AI and the app. Sometimes I’m so busy I forget I have clothes in the washer and my phone notifies me when my load is done. I am able to put a full set of king size sheets and a thin comforter inside with no issues. (I haven’t tried my thick “winter” comforter yet.)

I like it, but its not the best. I think it does a good job of cleaning. It could probably be a little better. Synthetics after a hard work out don't smell as fresh as cotton. And the settings are too picky for me. I like to be able to change them.

Since incorporating the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 into our home, doing laundry has become not just easier, but a genuinely efficient process. The striking black steel finish not only complements our laundry room’s decor but also adds a touch of sophistication. The TurboWash 360 feature is what stands out the most. It ensures thorough cleaning in significantly less time than traditional washers. For a family that’s always on the go, this has been a game changer, reducing the laundry time without compromising on cleanliness. Additionally, the steam function is excellent for deep cleaning and sanitizing fabrics, making this washer ideal for households concerned about allergens. I'm particularly impressed with its smart features. The ability to connect the washer to my phone and get notifications when a cycle is complete is incredibly convenient. It’s also very helpful to adjust settings remotely or troubleshoot minor issues with LG's Smart Diagnosis. With a spacious 5.0 cu. ft. capacity, this washer handles large loads effortlessly, which means fewer loads each week. It’s energy-efficient too, which I appreciate both for the environmental impact and for keeping our utility bills in check. The only minor drawback has been the learning curve with the various settings available, which can be overwhelming at first. However, once you get accustomed to these features, they truly enhance the washing process. In conclusion, the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 is an outstanding washer that combines advanced washing technologies with convenient smart features. It's an excellent choice for anyone looking to upgrade their washing machine.

I recently purchased the Washing Machine, and I couldn't be happier with my choice. This machine has exceeded my expectations in every way. It's not only incredibly efficient but also remarkably quiet. The wide range of wash cycles and customization options makes it suitable for all types of laundry. The large drum size allows for washing bulky items with ease. Additionally, the machine's energy-saving features have already had a positive impact on my utility bills. Overall, I highly recommend the Washing Machine to anyone in need of a reliable and versatile laundry appliance."

Upgrading from a nearly 15 year old unit which was still working well, but starting to show signs of age - decided to roll the dice on the new technology and it has neen a joy. The new units are substantially more efficient, store detergent and such right in the unit (you can configure how much the dispense), and outside of a sort of purring noise during the early cycle are entirely quiet compared to our older units - ESPECIALLY if you catch them on sale.

Love all the features and its large capacity. Seems to really get clothes clean. Very user friendly.

Great quality, easy to use and very quiet. So many cycles to choose from for every type of laundry need!

Great we bought the LG washer /7.4 LG dryer and 2 pedestals. The Guys that delivered the units were great they made quick time installing them and took the time to explain how to use them. Another great purchase and Really like the LG brand .