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LG - 5.2 Cu. Ft. 14-Cycle Top-Loading Washer - Black stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1020 reviews

96%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Awful Software Design, Overall Great Machine

    Posted
    ClarkT
    • My Best Buy® Elite MemberElite Member

    The Good: I have had this product for two years (and the matching dryer) and my clothes come out smelling great, clean, and soft every time. The washer does an excellent job of moving clothing articles around, so much so that when tying gym shorts drawstrings together, they come undone. Stains are removed, clothing does not get damaged as others have commented on. If you select the right settings and use the water plus feature and are never impatient, you will likely love this washing machine. It has every possible feature you could want. The Terrible: Hundreds of products are being made so energy efficient so they can be energy star recognized, that they end up being crappy products or have design/software flaws. This washing machine "detects" the volume of clothing in the machine and dispenses the "right" amount of water. Many newer systems do so, but usually they have a "full tub" button where you can just press "fill tub completely" at any point and go on with your business. Not with this machine. In no cycle is there enough water, ever, to even remotely wash the clothing, disperse soap/create suds. LG will defend themselves saying the water plus feature allows you to add more water to the cycle. However, after talking with LG support, this is what you must do every time to get more water to dispense into the machine. 1) Select Cycle, add detergent, softner, and clothing, close lid. Press play/begin. Let sensing function begin and wait 5 minutes while the machine tosses and turns laundry to determine water level. After waiting until the sensing cycle has moved to the wash cycle, you must hit pause, hit water plus. The washing machine then begins to redistribute the clothes and eventually adds more water. The problem is, with just 1 'water plus' addition, you still do not have enough water for the clothes in the machine. So you have to continue waiting for the water to finish dispensing, press pause again, wait for the machine to come to a standstill, and hit water plus again. You must do this 3 times to get enough water for anything more than a small load. Furthermore, only certain cycles let you choose water plus. The bedding cycle uses the most amount of water for your sheets, but if you try and do 2 sets at a time, you still end up needing more water. You can not hit water plus before the cycle starts. The machine lets you do this functionality wise, but it will not create a different result in terms of water level. The workaround: Most people will use the normal setting for most of their clothes. What I have found is that if you select normal and let it dispense all the water it's going to dispense, you pause the system, reselect normal and start all over, essentially doubling the water (this is important for bedding cycle when you can't use water plus). Conclusion: The machine works well and cleans your clothes. It is infuriating that you have to spend 15 minutes each time to do laundry to tell the machine to use more water. Also, the timer is rarely accurate because once again, it senses the needs of the clothes so when it says 15 minutes, it will almost always add more time. If you aren't bothered by this process, you will like the machine. For the amount of money, you can get a less complicated, more industrial washer that does not have the water-efficiency aspect.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Clark! Thank you for the detailed feedback, it is definitely appreciated. I will be happy to pass this along to our research and development team. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rating: 4 out of 5 stars

    Cleaner clothes a guarantee

    Posted
    Kayak4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first LG washer. Having had below average luck with my GE washers in the past, I had high hopes for this washer based on many reviews I read. For the most part, this washer has not let me down. The good: I do approximately three loads of laundry a day and my clothes have never been cleaner. Truly, all stains have come out of my kids’ clothes like never before. Also, this washer has a HUGE tub with a small footprint. It is several inches smaller than the footprint of my previous GE washer that incorporated a smaller tub. Keep in mind you need about a tablespoon of HE detergent for this washer, especially if you use soft water. It’s hard to put such a small amount of detergent in a huge load of dirty clothes and believe they will come clean, but somehow they do. DON’T overload the detergent. The washer was specifically designed to use less. As to the claim the wash gets done faster, not so much from my perspective. Some loads seem to take forever and I am not clear why. It appears somewhat random. Towels one day may take an hour and another day they may take two. LE does state in the instruction manual that the timing of the load will continually readjust during the cycle to accommodate the load. Smart, if it really is working that way, but it’s still kind of annoying. You can keep going back to your machine for half an hour and the display will appear stuck on ten or fifteen or twenty minutes remaining - that’s what it is designed to do if the washer senses the clothes need more time. Except why would towels used in a normal fashion take such wildly different times to run through the cycle depending on the day? Not a dealbreaker for me, but something to consider if you are counting on doing a fast load before work or bed and need the cycle time to be more accurate from the start. The only truly negative for me involves the detergent/fabric softener tray. The tray is filled up almost every wash with water and needs to be emptied out. Either the fabric softener side is filled up or the detergent side is filled up. I phoned LG and they indicated a few droplets of water was normal. I have about a cup of water EACH load and they weren’t much help with trying to resolve that issue. I see removing this tray to dump it each time a bit of unnecessary wear and tear on the machine and somewhat of a hassle. All that being said, I would buy the machine again just because it does an incredible job of what it is supposed to do - clean the clothes I put in it. It also has a true steam function should you desire it and a cool “waterproof fabric” setting which I love for our waterproof rain and winter gear.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding!

    Posted
    Ljo1503
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I were replacing a washer and dryer from 15 years of service and after some browsing at the big box stores and Best Buy we decided to go for these at Best Buy ( we have owned them for 3 months now). The first thing we noticed was how big the drum is! What would take 3 loads of towels now only take 1! We used probably about 50% less detergent (be sure to use liquid HE soap) and our clothes are cleaner than they have ever been!! Keep in mind there is no agitator and it works better!!! It's also very quiet (not silent) but we can leave the laundry room door open and forget it's running! There are a ton of cycles although we use "normal", "bedding" mostly and also "towels" as noted before. One thing to consider is the companion app for ISO is not compatible yet...I asked LG about that and they said they are working on it...We'll see. Not sure what the app would tell me but I like data so water usage ect would be nice to know. Also it uses a lot less water... the water barely covers the clothes which freaked us out a bit. It has a water plus mode which adds more water but we let it do its thing without that feature on and as I said before the clothes have never been cleaner! Overall we are super happy with the washer and the matching dryer. I just hope it holds up with all the tech inside it. It should also be noted that Consumer Reports gave it a great review! We did not know that at the time of the purchase and saw it later on LG's website. I Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Washing Machine

    Posted
    Idek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My washing Machine was delivered today. I’ve gotten to run 2 loads. The second one is in the washer. The first one was my “test load” I washed the dirtiest thing in the house, my husbands work uniforms. They are the reason I bought this machine. We had a regular old washer with the center agitator. My husband works in a factory and his clothes always has oil and grease all over them, they never feel clean or even smell clean even with fabric softener and stain remover. So, I had been looking to upgrade our set, something that would clean clothes better; I liked the idea of steam cleaning and something big enough to hold bedding and came across this set. I put his clothes in and the no longer feel just as dirty as before they were washed, they also hold the smell of fabric softener now. There is one flaw to this purchase and it has nothing to do with the machine. I had it delivered and installed. I read the book online before it arrived because several of the reviews said you would have problems if you didn’t read it, like it was an alien spaceship you were trying to operate instead of a washing machine. I read that for your first test cycle it was a couple of buttons you would have to push and the cycle would last 5-10 minutes and several reviewers said the delivery guys would level your machine so it didn’t shake and make a lot of noise. If you live in the Clarksville TN area you will get these delivery men, they did not level my machine, I thought maybe some my floor wasn’t slanted it was fine but it shakes and makes a ton of noise. And they did not do the correct test cycle, they did tub clean which is a 3 hr cycle and left. Also it was around 10* and one of them thought it would be a good idea to peel frozen stickers off. He’s lucky the sticker wouldn’t come off and it didn’t chip any of the paint because I would have had it sent back for a replacement. The machine is wonderful from everything I have used so far. It has a ton of room, everything gets clean (some people are also complaining that not all of their clothes get wet and they have to use water plus but you don’t) If anything changes I’ll update this review. If you are thinking about buying this machine, do it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Sunset

    Finally a washing machine that actually cleans clothing with plenty of water. I have been suffering with a prior front loader for 6 years that had soo many problems from day 1. I researched every machine before deciding on this one. I will NEVER buy a front loader again. Hallelujah! This machine fills up right at the top of the clothing level. It’s actually a GENIUS washing machine, some how it knows how much clothing you have in it and adjust water according to the load, no more, no less no matter how large or small the load is. The agitator works fine too. At first it’s in slowww motion and seems like it’s not enough to stir the clothing up, after a few minutes the agitator adjust according to the load and gets stronger/faster, the clothing start to stir and move from top to bottom. It does a decent job in getting our clothes, towels, bedding, pillows clean. The tank is large with plenty of room for bigger items and larger loads. The balancing and spin also adjust according to how small or large the load is and THANK GOD this one does not walk across my floor as if it’s possessed. it’s very stable and smooth during the whole cycle. I also love that I can pause it at anytime and throw something else in it even though it is full of water. You can’t do that with front loaders. so far I am very happy with this machine and happy I decided on it. hopefully it will not break down early like most new things these days.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans large loads great

    Posted
    Katrina
    • My Best Buy® MemberMember

    I'm only giving this washer 4 stars because we had to actually replace the first washer that we received. The first washer made a horribly annoying squeaking noise. We only had the machine for a few days before calling to have it diagnosed. The service tech at first said that it was something that we would just have to get used to, but I was not in the habit of getting used to something that shouldn't have been there in the first place after spending so much on a brand new washer. Then the tech said it could be the suspension rods and ordered new parts. The tech came out again to install the rods and he wiped the inside mat down which seemed to be the issue. The rods weren't needed and he left. More loads were washed and the squeaking noise came back. Mind you, it was squeaking on every cycle and I have a small one level house. The noise could be heard throughout the entire house. The service tech called to see how things were going and I informed him that the noise came back. He put in an order to replace my washer with another. We had to take off from work again to have the new washer installed. The new washer is so quiet, as it should be! We are down to washing two loads of clothes each week and that's saying a lot for my family of five. I'm 5'4 and the tub is deep, but not too deep that I feel like I'll fall in to reach that last sock at the bottom. If I had the second washer first, then I would have given a five star review because this washer really is a step up from my amana front load.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer never disappointed

    Posted
    Vickie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am so pleased with this washer from LG I was between this unit and the Samsung active wash with the tub in it I am so happy I decided to go with LG. The last saying I want to do once my laundry is washed is separating all of my clothes having to shake them out and put them in the dryer which was the main complaint everybody said about a washing machine with no agitator I have never had to reorganize my washer or the clothes that are in the dryer it has a self Wayne and self adjusting tub which is amazing so you do not have to worry about layering the clothes or how you put them in the tub. I had a older previous unit with an agitator this LG with no agitator makes me not miss it one bit. If you're looking for a washing machine that you can set walk away and not worry about your clothes being ruined this is the set for you LG has definitely outdone themselves with this one. There is one downside to this unit if you get a top load washing machine and you are a person that is under the size of 5' 5" it is rather tricky and reaching small items at the bottom of the tub I am 5-2 and have a particularly hard time picking up the little socks that get at the very bottom of the tub. However I have a step stool that if absolutely necessary I can use. This issue did not affect my review or my usage of this washer I still give it a five stars I still would recommend it to a friend I would still Rave about it it's just if you choose to buy it and you're shorter I just wanted you to be aware of the only issue a short person has found

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Washer Features I wish I still Had

    Posted
    CpC15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I chose the LG based on Consumer Ratings from Consumer Reports, reviews I read on-line from the LG site as well as reviews from consumers who had purchased from Best Buy as well as other Big Box Stores. The washer is performing well and I have had no problems with the machine itself. Even based on my review below I would purchase again. I have had the machine almost 4 months. Features I miss; no light in washer tub, it's a long way down to the bottom picking out dark clothes. The reviews were right on the money stating if you were short it's hard to get to the bottom, even harder when the clothes are small, dark and no light. Washing options are somewhat limited, can't pick and choose cycle settings, temperatures, and duration. Some of the settings are in prepackaged groups. Example: Turbo-Wash won't let you use hot water. The wash cycles are very long. Example: Delicate Cycle is 56 minutes. Not all wash settings will let you spin on low. There is not a bleach indicator setting on the washer. For example, if you accidently pour bleach in the dispenser and wash on darks, the water runs through the bleach dispenser no matter what setting you use. There is no light or option to turn off.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washing Machine

    Posted
    EclecticElectric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Best Buy staff recommended this LG washer for our family, and it had a good rating in Consumer Reports. They were both right, this machine is great. Our family has owned this machine for a while and we are very happy with it. I actually enjoy doing the laundry with this LG washer. It may be because it's a smart machine, it's easy to use, it gets the clothes clean, it has a huge tub so I can do a large load and finish sooner, or because it whistles a cheery tune when it's finished. We are a family of four and while it has many features and special functions, we almost always use the standard wash and everything comes out clean. Yet, it is nice to have a wide selection of cycle options. We especially like the bedding option, pre-wash, and waterproof options. In our family, if it's a few hours before something "big," we certainly forgot to wash an essential item; kid's sports jerseys before their big game, a dress shirt before a big meeting, a favorite skirt before a big night out. Fortunately, the speed wash cycle has saved us from a few meltdowns by giving a quick, last-minute clean for those items we forgot to wash. Thank you LG speed wash for saving the day. Overall, this is a great machine, the Best Buy store staff were helpful in the purchase, and the delivery was professional. A+ all around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Washer if only the Tag On Feature Worked!

    Posted
    FerretMommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this washer and the matching dryer because of the great reviews it received and partially because we wanted to be able to use the LG Smart Laundry App since the units would be in the basement. We have been very satisfied with the performance on every aspect EXCEPT the Tag On feature does not work. We spent hours in the store with the associates trying to get the floor model to work but even they could not figure it out. I have contacted LG customer support about this and was transferred to four different people. None of them could get this to work and none of them could offer any explanation why it is failing to connect. Now this may seem trivial but I would like to remind you the smart diagnosis feature they use as a selling point depends solely on the phones ability to connect to the washer/dryer. Since we cannot get this to work this feature is completely useless along with the option of using a downloaded cycle. If I'd have known this did not work, I would have saved myself some money and went with a cheaper brand/model. If you are looking for a washer and dryer that does just that, this is a great purchase but if you are looking for the smart technology they are claiming to offer, look elsewhere!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Rusted out!

    Posted
    Ryan

    Purchased this washer thru Best Buy. The washer itself cleans fine and you can put large loads in it. But after just over a year we noticed the finishing the top starting to peal up around the chlorine filler and the inside of tub. Within a couple of months the chlorine filler fell thru it’s hole. LG refused to do anything about it except to send a repair man at my expense since it’s out of warranty. BTW the extended warranty we had purchased didn’t cover it either as they said it didn’t effect the washer from working. I guess water dumping out and onto the floor is considered working. Will certainly never by an LG product again. Replacement part can be found online for about 200 dollars and takes weeks to get. After pulling the top of the machine apart I can see that the rust is much worse than I had expected it would probably be cheaper to just by a new washer and give up on this one.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Rust in the dispenser area is usually the result of detergent residue that is not wiped clean. The detergent can erode the finish if not cleaned immediately. When filling the dispenser, be sure not to overfill or spill the detergent or other additives. The dispenser area should only be cleaned with warm water and a soft cloth. Additional information regarding rust can be found in the following help library article: https://www.lg.com/us/support/product-help/CT00000305-1337710487924 ^CP LG

  • Rating: 5 out of 5 stars

    Great purchase

    Posted
    Todd

    I bought this set after a ton of research and on every site this model has the best reviews for good reason. Here's the pros and cons Pros. Tons of features, cleanes our clothes spotless. I did my entire family of 4s laundry in 4 hours, including clothes, bedding, towels, delicates. The draining cycle is a tad loud but other than that very quiet. It looks awesome. I just washed soiled work pants and start to finish was 35 minutes. The tub is massive. This is the top of the line of market right now. Cons. Like I said drain feature is a little loud. There is a learning curve. Sensor dry takes a few loads to get used to and all the settings to get it right. But once I did I had full loads clean and dry in under an hour. If you order online best buy does not prompt you to order steam dryer installation kit. I had to do myself. Best buy also did not level my dryer. They were also late for the second time. In short GET THIS SET, READ THE MANUAL. I actually look forward to doing laundry. At the price point I assumed it had wifi, which it doesnt but this is the real deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    ValR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this washer. Huge drum. I can easily wash my queen size comforter as well as my sheets and an additional blanket all together. Or it will wash 2-3 loads of clothes at a time. I like this better than my previous Samsung front loader. I haven't used all wash cycles... but I am happy with the cycles I do use (towels, speed wash, normal, heavy duty, bedding). You have to pick between Turbo Wash and Fabric Softener, so if you don't use fabric softener you should change that setting to not waste the time. One of my kids put the laundry detergent in the bleach spot on accident so I ran two empty loads on quick wash to get the soap out of that spot (I poured a cup of warm water in the bleach spot as well to finish rinsing out that spot). Haven't had any issues with that since then. If you forget to add something you just pause the washer and the lid will unlock to allow more items to be added. I like the sensor feature. You don't have to pick the load size. The washer determines that and adds the right amount of water. Very satisfied with my purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slow but does the job

    Posted
    CarolJL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We previously owned the LG Direct Drive front loading washer/dryer. We were very pleased with that set and after a recent move we shopped around and decided to purchase this version because the front-loader just wouldn't fit in the laundry room space. I am still acquainting myself with all the features, but it seems to work well. My primary complaint is that it takes MUCH longer to do even a speed wash cycle on this washer. While the initial estimate is 28 minutes, I have yet to complete a load in less than 45 minutes. The sanitize and allergine cycles take 3 to 3.75 hours to complete (the old version took 1.5 to 2 hours for those cycles.) The dryer seems similarly inefficient. It eventually dries but a large load takes forever and a smaller load takes far longer than my old front-loading version of the LG. I would give a tepid recommend for these but only if you couldn't use the front-loading LG direct drive washer/dryer which is MUCH more efficient.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    There IS Enough Water!

    Posted
    WalksWithWolves
    • My Best Buy® MemberMember

    After my 16-year old washer died, I started familiarizing myself with the new HE washers. After comparing reviews on various websites, I realized I kept seeing the same complaints for HE washers: Not enough water, does not clean. After 1 week of research, I decided on this LG because I like what I was seeing on YouTube for a couple of older models. Happy I did. Works great! There's plenty of water (and the option to add additional water) and clothes are clean. Also, fits SO MUCH. Not missing the agitator at all! On another note----Best Buy installation was NOT good. They crossed the water lines (hooked my hot water up to the cold inlet on the washer and the cold water to the hot water inlet). The lines were all tangled in the back of the washer (sloppy job!). And worse than that--they DID NOT tie-wrap the washer's outlet hose to my standing drain pipe. They just stuck it in the pipe! Made a complaint and was told someone would get back to me--still have not heard back it's almost 2 weeks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great top-loader

    Posted
    NorthOfBostonian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A few years back I followed everyone's recommendation to get a front loader washer, to save on water. I hated it from the start: the stooping over to empty it, the sense that it never really washing my clothes completely, and the constant musty smell of standing water if I didn't leave to door open for it to air out. When it broke, I was elated to buy a new one...and going back to a top loader. I did my due diligence research and determined this LG top loader was best for my needs...and everyone was right. This is a GREAT washer. It has no central agitator so it's easy on clothes, and it does a great job at washing. It also weighs the clothes and evenly distributes the weight, so it uses only the right amount of water and during the spin cycle is rock solid without shuffling around on the floor. I've had this for about a month and am very happy with my decision. My salesman at Best Buy was very helpful and the delivery / installation guys were great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love washing clothes...now.

    Posted
    JustACustomer
    • My Best Buy® MemberMember

    Addicted to the new steam function - it cleans well. Pros: I fit a feather bed topper in it for washing, something that I was unable to do in other top load washers. The Bright Whites cycle is great and cleans much better than my old washer. Can save one set of cycle settings as a custom program by holding the program button for 3 seconds. Cons: Will tangle items with ties such as aprons. If you can remove the tie first, both parts can be washed without issue. Not a fan of the bedding function as is, but was able to increase the wash temp, the spin, the soil level, and added turbo steam - much happier with those settings. Like any new machine, it takes getting familiar with using. Have successfully used for feather bed topper, dog beds, jeans, t-shirts, sweaters, bedding, towels, etc. Very happy with the results.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not happy

    Posted
    ishil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I read the reviews before I purchased this washer first week of September and I am still reading the reviews, so far most people are happy with it except a few like me. Somehow it does not wash the clothes like it was suppose to, towels comes out with yellow stain on them, (before washing they did not have any satin) I tried every cycle so far. I was told that steam cycle is great but I did not see any differences. In 20 years I did not have as many ripped, torn towels, sheets and clothes as I have right now since I started to use this washer (4 months). I am using the same cleaning product. Nothing changed but the washer. when I contacted to Best Buy 2 months ago. since it was more than 1 month I purchased it they could not help me. I postpone to call LG costumer service because they are really annoying because of previous experience for dryer door switching request.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rating: 5 out of 5 stars

    Much better washer than the old LG

    Posted
    chrisinsj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This new version has been great. We had an older LG, just 5 yrs old and started to rust and pieces fell off. We set out to not buy an LG, but after looking at various brands and features we wanted, only LG satisfied our needs. After a few weeks usage, we found that it is much better at balancing the cloths than the previous one. We used to always get unbalanced load all the time and have to stop it and re-balance by hand. Now with this new one, we've yet to get an unbalanced load. Hats off to LG for fixing that problem, and hopefully listening to its customers on that problem. There are several other things that are improved - like they removed the grill where the water spits out, that used to be useful and grow mold if you don't wipe it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent cleaning, Long wash time, deep basket

    Posted
    rosentna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My new LG - 5.2 Cu. Ft. 14-Cycle Top-Loading Washer - White provides excellent cleaning results, however, I find the washing time incredibly long (some as long as almost 3 hours for "sanitizing") , not "cutting washing time in half" as noted above. The basket is deep and I need to stand on a step stool to reach the bottom for those last few items ( I am 5'3" tall). Also , I am yet to figure out how to adjust the temperatures ( I admit I have not read the manual) but, the washing machine does seem to know this automatically and what I would choose, the machine seems to do automatically (e.g. hot for whites, cold for colors, warm for permanent press). Not quite sure how it does that but am happy with the results. When the load is finished, there is water condensation on the lid which I then leave up to evaporate. Overall, I am not displeased as my clothes appear very clean but just some things need to be taken into consideration.

    I would recommend this to a friend