This is my first LG washer. Having had below average luck with my GE washers in the past, I had high hopes for this washer based on many reviews I read. For the most part, this washer has not let me down. The good: I do approximately three loads of laundry a day and my clothes have never been cleaner. Truly, all stains have come out of my kids’ clothes like never before. Also, this washer has a HUGE tub with a small footprint. It is several inches smaller than the footprint of my previous GE washer that incorporated a smaller tub. Keep in mind you need about a tablespoon of HE detergent for this washer, especially if you use soft water. It’s hard to put such a small amount of detergent in a huge load of dirty clothes and believe they will come clean, but somehow they do. DON’T overload the detergent. The washer was specifically designed to use less. As to the claim the wash gets done faster, not so much from my perspective. Some loads seem to take forever and I am not clear why. It appears somewhat random. Towels one day may take an hour and another day they may take two. LE does state in the instruction manual that the timing of the load will continually readjust during the cycle to accommodate the load. Smart, if it really is working that way, but it’s still kind of annoying. You can keep going back to your machine for half an hour and the display will appear stuck on ten or fifteen or twenty minutes remaining - that’s what it is designed to do if the washer senses the clothes need more time. Except why would towels used in a normal fashion take such wildly different times to run through the cycle depending on the day? Not a dealbreaker for me, but something to consider if you are counting on doing a fast load before work or bed and need the cycle time to be more accurate from the start. The only truly negative for me involves the detergent/fabric softener tray. The tray is filled up almost every wash with water and needs to be emptied out. Either the fabric softener side is filled up or the detergent side is filled up. I phoned LG and they indicated a few droplets of water was normal. I have about a cup of water EACH load and they weren’t much help with trying to resolve that issue. I see removing this tray to dump it each time a bit of unnecessary wear and tear on the machine and somewhat of a hassle. All that being said, I would buy the machine again just because it does an incredible job of what it is supposed to do - clean the clothes I put in it. It also has a true steam function should you desire it and a cool “waterproof fabric” setting which I love for our waterproof rain and winter gear.