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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 848 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, cleaning performance, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Front Load Washer. Many appreciate its numerous features and spacious design, although some experienced issues with the spin cycle, controls sensitivity, and the mobile application. A few users also noted the washer's substantial weight. While some reported long-term reliability concerns, the majority of feedback highlights positive aspects of the machine's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 848 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Another superior washer from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st LG washer I purchased was 16 years ago. Never had a single problem with it. Because of that, this purchase was a LG washer as well. So far I absolutely love it. It's very easy to use, is quiet, and washing cycles are fast. I highly recommend this particular model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Washer size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. Very big and good for large loads. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this thing is HUGE! I think I can put my whole closet in and there is still room. The washer has so many programs, sometimes I am not sure what to use :). The inner drum shakes when it spins fast but I guess that's per design. Overall quality is good, but wifi connects only when in use and also not many features are available on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so quiet and very gentle on our clothes. Cleans really well. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    It's not wishy washy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really awesome washer. Not only has it cut our washing time in half (or more), it's just an all around awesome product. The variety of settings is great. Plus the ability to download different wash cycles is awesome. Plus the size is great. It's nice to now be able to do in one load what took up to 3 previously. Plus the wifi connectivity is great for alerts and keeping track of how much time is left.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Massive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model washer, when paired with the matching dryer AND pedestals look amazing. Although they have only been through a handful of loads since install, they seem to get the job done. They're pretty quiet for the size they are but I'll have to see once we wash our cal king comforter(which is one reason we went with this washer). I have not tried the wifi capabilities yet but good to know they're there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the washer for several months. Very pleased with the performance. Clothes are clean and slightly damp when finished. Unit provides several settings. I have not found the wifi functions of much use because you can not start the unit unless it is left on. I mainly use the wifi connection as a notification of when laundry is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I love this washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet, has all the newest features.large enough to wash my bedspread and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Love the fact that it has an allergy setting especially since we have allergies in my household. It's easy to use. This model has the capability to monitor the status of the wash via an app. I just wish the app would notify you when the wash is complete. It's a good size for those that have a big family or wash a lot of clothes. Highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest waster we ever got..well worth it. We needed the large capacity to wash our beddings and clothes. This washer can do easily and cleans very well. We researched many washers and choose this one. It's on the $$ side though but ended up with a great deal, Black Friday!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    One of my better purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases we have made. My 2 year old GE washer would just twist things up, bounce all over the room and sometimes just give up and shut it's poor little self down. This washer can sense what to do, is quiet, washes excellent not to mention looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big and Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a solid purchase so far. i had a LG model before that lasted 10 years. We really trust the LG brand for washers/dryers. We have a large family and do washes almost daily. This unit is big enough to get the job done and is very quiet. The mobile app could use some work though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It can handle anything and is quiet while operating. One of the big benefits is never having to worry about an imbalanced load again. The number of settings gives me plenty of choices when doing the laundry. My wife gets excited every laundry day.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! I appreciate the base below it which makes it the perfect height! It has all of the features I wanted and needed! It works awesome! It is user friendly and my clothes, sheets and towels come out clean and ready to dry. Great model, so grateful I purchased this model!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasure doing the wash! The options make it easy to customize how to wash my clothes . The clock showing how much longer for the cycle to run is appreciated. Clothes seem cleaner especially the whites on that special cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Massive Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind when reviewing this machine is the massive size of the unit itself. Be sure you measure your opening before ordering this washer & dryer set (they are wide, and with the pedestals, very tall). Overall, the machine is super quiet and efficient. We love all of the features on this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everyone was very nice and gave me all the options I needed to make this purchase. The delivery and removal of my old machine went smoothly. There was an issue with getting through the door but we got that taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Overall good washing machine, great build quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month now and happy so far. Does a great job washing clothes. Build quality is great and is reasonably quiet, but not nearly silent. I had the 8100 series for a few days, but returned them and bought these because the 8100 was very loud. I was surprised to learn the 9000 series lacks wash/dry modes that the 8100 series has. Smartphone app functionality is very convenient and works well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love, love, love this washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this washer!It washes so quick with the turbo wash on it that the dryer can’t keep up with drying! It does a great job with cleaning your clothes, you can do really big loads with it and it will still do a good job! Highly recommend this one!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that does it job just right! Very silent too. Very HEAVY though. Especially with the optional pedestal washer. Totally ask for the installation as you wouldn't be able to do it yourself. Avoid the hassle and get it done.

    I would recommend this to a friend