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Customer Ratings & Reviews

Your price for this item is $791.99
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The comparable value price is $1,439.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

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Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the 5.7 Cu. Ft. High-Efficiency Top-Load Washer with Steam and TurboWash Technology highly, praising its large capacity, exceptional cleaning power, and quiet operation. Many appreciate its ease of use and spacious interior. However, some concerns have been raised regarding the washer's long-term reliability. A few users reported malfunctions after the warranty period ended.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 2 out of 5 stars

    Big, but I want to decide the controls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a similar washer to this in 2015. I liked that it was big but I hated the preset control options. Eventually, the washer started leaking and I replaced it with this bigger model. Just like the previous model, I cannot control the settings. I want water to cover my clothes. Clothes can't be cleaned if they are not submerged in water. Some of the stuff just sits on the top above the water level. Sometimes I want hot water with medium spin or cold water with high soil level. This washer is big, but I cannot get past the preset settings. If I had to do it all over again, I would not choose a washer that is water efficient, because I end up just rewashing them or starting the load all over. It's too much of a hassle to be watching it. I would also buy a washer. Not one of these fancy things with flight control settings. I want a BIG washer with hot, medium, cold, and small, medium, large controls.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Returned it and am going back to a front load. As I watch this thing wash, it just swishes the clothes back and forth. Does not spin as fast as the front load so you spend more time drying and hoping that the closes that got swished around are clean...

    No, I would not recommend this to a friend