Customers are enthusiastic about the 55" Class G5 Series OLED evo AI 4K UHD Smart webOS TV, particularly its exceptional picture quality. The TV's brightness is also a highlight, effectively eliminating glare. Furthermore, reviewers appreciate the modern OLED technology and sleek design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-136 of 136 reviews
Rated 1 out of 5 stars
Screen went out in 2 months
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen went out right after the 60 day return window. Best Buy won’t do anything for me, won’t be buying through them again.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for reaching out to us. We understand how important it is for your LG TV (OLED55G5WUA) model to perform reliably, especially so soon after purchase.
To help, we recommend starting with a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and turn it on. If the screen remains off, try pressing and holding the Power button on the remote for 10 seconds to reset the TV. You can also explore additional troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944. If the issue continues, please send us an email at [email protected] so we can assist you further. ^Juvy
Rated 1 out of 5 stars
DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE IS TERRIBLE!
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for reaching out about your LG TV (OLED55G5WUA) model. We understand how important it is to have a smooth delivery and setup experience when purchasing a new product. In the meantime, if you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Once your unit is installed, a helpful step to enhance performance is to run the Picture Test in the TV’s settings menu. This feature helps confirm that the display is working properly and ensures you’re getting the best image quality. You can find more guidance on setup and care here: https://www.lg.com/us/support/product/lg-OLED55G5WUA.AUS. If you need further assistance, please send us an email at [email protected] so we can support you directly. ^Juvy
Pros mentioned:
Brightness, Oled quality, Picture quality
Rated 5 out of 5 stars
10/10!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All I have to say is, WOW! Movies and shows are like watching them for the first time again. Even low quality netflix streams look good! It sounds awesome, too! Super bright, colorful, and perfect black levels. 10/10!
I would recommend this to a friend
Pros mentioned:
Oled quality
Rated 5 out of 5 stars
LG OLED G5 - Brighter and Better
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is a wonderful viewing experience. I went from a Panasonic Plasma ( a beautiful picture) to the LG Oled G5 and am extremely happy with my choice. While the LG is much brighter it offers a very crisp picture with deep black colors giving a great contrast.
I would recommend this to a friend
Rated 4 out of 5 stars
Great picture -poor wi-fi streaming ability.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv would be a 5 star if it wasn't for the pathetic wi-fi performance. I specifically upgraded from my previous 11-year-old tv because of its slow streaming response. The issue I have/had with this LG was it would just lose the stream signal, and I would have to power boot the tv to get it to reset. Sometimes the wi-fi network info would somehow disappear and I would have to build it back in. This was almost a daily occurrence. Very frustrating. Finally purchased a Fire Stick-problem solved! No more dop-offs or freezing. The service tech I was initially provided tried to get me to believe it was my Eero mesh network that was the problem. LG's customer service really just read off of a manual. Maybe it was just an issue with my unit, but we'll never know. The Fire Stick solved that issue completely! I'm still debating whether to jump through the hoops LG is demanding in order to get a replacement. The tv is working great now, but I shouldn't have had to fork out another almost $50 for a device to make that happen if it's not a defective issue within my tv.
No, I would not recommend this to a friend
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Great brightness and clarity
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the brightness and clarity of this which helps with some vision issues i have currently. Did not use the included wall mount as i needed more flexibily to angle the TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
LG G5 tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. color and sound are sensational. But it is a bit of a challenge for me to add the artwork to display.
I would recommend this to a friend
Pros mentioned:
Oled quality
Rated 5 out of 5 stars
Screen quality- best I’ve ever seen
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This screen quality is the best I’ve ever seen, especially for sports! It almost seems 3D. I highly recommend this TV! Wow!
I would recommend this to a friend
Rated 5 out of 5 stars
CEO MAGLIO ELECTRIC LLC/908-735-6218
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your sales and installation departments should be copied by everyone in the sales and customer service industry, as they set an unprecedented benchmark in the industry. What a great experience it was. Looking forward to my next order with Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Oled tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv so much. The great features and picture on this tv is remarkable. I also loved the price for it. 100% satisfied.
I would recommend this to a friend
Rated 5 out of 5 stars
5 Star Perfection
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best on the market. Provided every detail we expected.
Delivery & set up was to perfection.
Plan on buying another in the near future.
Best Buy never disappoints.
I would recommend this to a friend
Rated 5 out of 5 stars
So far so good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jumped from LG C1 and the difference is huge, it's much brighter whit and fast OS Performance. Works perfect in illuminated areas
I would recommend this to a friend
Rated 5 out of 5 stars
LG IN 2026
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
EXCELLENT TV. GREAT PICTURE. CONTINUING TO LEARN ABOUT ALL THE TREMENDOUS FEATURES.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this item.
It shows a beautiful picture.
The sound is great.
The clarity is phenomenal.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dov Ber gave us great imput for the purchase!! Delivery was easy and installation very professional!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, great TV fits perfectly in our space