Customer Ratings & Reviews

The LG C4 tv was as good as the various website ratings as the best mid-price tv available. I added the S70TR soundbar and subwoofer. The sound is almost as good as my older Yamaha system

TV Excellent. 5 Stars TV Control : Home is bellow volume. Prone to press home instead of volume. Rear sound bar speakers volume can not be controlled independently

Picked up a last min open box (excellent condition) 6/7/2025. After driving 40+ miles to get it, and unfortunately the stand was missing. Please check that everything that is says belongs is there before taking it home. I tried to return to my local store unfortunately the first associate told me I couldnt return it there and I needed to go to the original store. I spoke to Best Buy costumer service said that as long as I didnt purchase it at an outlet its returnable anywhere. I went back to my local store and the manager assisted me. Hoewever it’s unfortunate that they had me going in circles and feeling like I did something wrong.

My third OLED LG TV. All good, great picture. Internet works as it should.

Can’t get better than this LG for a TV. Easy to operate and great to watch.

Great picture good price when I bought it. Very happy with it would recommend this tv

This LG tv was my second with them. I liked my C2 so much I bought a 55 C4 last week as a second tv. Worked great for the first 8 days. After that the screen went black and got 4 flashing red lights. Tried to reset it with no success. Have Best Buy Total Care Plus. Called them and they said I had to deal with LG first. After a couple days the TV screen did come up on its own. LG will not send anyone now to check it out because of that. This makes me nervous that this will just happen again. Very disappointing that this happened after days. Make sure you get an extended warranty with any tv you get from them.

We are pleased with our LG TV and we really like the picture quality. We also enjoy the larger size screen.

Best choice I've made on a new TV upgrade no regrets!

Excellent service for the TV and installation of the mounting. A separate contract to move furniture out of the way was not done as needed, and that separate charge to my credit card is the subject of an ongoing dispute

This TV is very good quality. The brightness and colors are awesome. First smart TV and having the additionally functionality is very nice without have to attach additional device for streaming.

Good quality. The people who helped install it were nice too

Absolutely stunning tv! Just purchased it today. Easy set up. Very happy! Recommend!

As an OLED55CXPUA owner (bought from Best Buy December 2020) I cannot and will not recommend any OLED TVs due to the fact you will get dead pixels along the TVs edge (with in 1/2 inch) after the OEM warranty has expired. My OLED55CXPUA with 1740 power on hours has sat in the same location since it was installed the last 4 years. It has less than 1 hour per day average since I got it. I have countless dead pixels all around the edge of the screen (peppered) and even a sizable cluster 9+. I have no idea when the first pixel died on my TV but this problem will only get worse over time. All the reviewers online talk about “screen burn in” but really it is a red herring to keep customers from knowing the truth that pixels die en mass. There are tons of post online about this problem being a manufacturing defect that is either caused by moisture or oxygen ingress from the edge of the panel due to it not being sealed well. At this point I cannot retroactively buy an extended warranty for an issue which was not advertised or disclosed yet does exist. If you are going to buy an OLED get the extended warranty but know that you will have to use it and deal with the hassle of repairing the TV with another panel which will also, more than likely, suffer the same fate. The extended warranty also makes the TV cost more. Save your money and priceless time and get a QLED or other LCD panel until LG can sort out the dying pixel issues since all OLED TV brands use LG panels. I will be spreading the word to all my friends/family, coworkers about this problem. To be forewarned is to be forearmed.

Very happy with the TV as well as delivery from Best Buy.

Picture looks great. You probably will not find anything that looks better for the price. But you can't pause live TV. Had I known this, I would probably not have got something else. The remote is also more complicated than necessary. Needs to have a more simple interface like Roku.

Just so you know, these TVs only last about 6 years. This is what we’ve been told, since our 6 year old LG OLED has been “acting up”. Streaming = nonstop swirls, as everything else in the house is working fine.

I like bestbuy I have bought 5 different lg tvs from them over the years. Recently purchased a oled 55" tv added a 5 year warranty the problem is had the tv for 6 months tv keeps shutting off and on called bestbuy geek squad was told i had to go through lg to get it fixed. Called Lg been 3 weeks they cannot find anybody to repair the tv . They keep giving me the runaround finding a tech customer service is horrible will never buy another lg product again.

Bought the 2022 version of this LG TV and the Best Buy "2 year protection plan." Two years and 2 months later, the OLED display went out. Called Best Buy and LG. Turns out the 2 year protection plan we paid extra for is only a 1 year extended warranty. They include the 1 year LG warranty to get to 2 years. What a rip off. LG TV and Best Buy "protection plan" are horrible. Do not buy either.

will never buy another LG, have had nothing but trouble with the tv I bought 1 r yr ago. Picture is good, but this brand has issue.