Customer Ratings & Reviews

Excellent ! Decided to go with a bigger tv & we are happy happy we did at Best Buy

Sharp, vivid picture. 4K picture is incredible. When not broadcast in 4K, pi ture is just ok.

Great Buy! Picture is wonderful. Price sealed the deal.

The young man who helped me choose my TV was excellent. He took his time and explained the difference between the TVs and the connectivity with my wireless Internet. He was very patient, knowledgeable, and had a great attitude.

This television is the one you want and the one you'll ever need. Sharp and the blacks are amazing. It's worth every penny.

This has been for a mother's day gift and is working great.

This is the second LG OLED tv I’ve bought and wouldn’t buy any other brand. The picture and brightness is amazing! I would definitely recommend this tv.

I bought this TV for many reasons. One very specific reason is the bluetooth connectivity. So far, I am not that impressed. I wear hearing aids and connect to them all the time. For mo known reason it will disconnect from them such that I have to pair with them all over again.

Grear TV. The picture quality and sound are great.

Great product, highly recommend. Love the quality.

We absolutely LOVE our 65" Smart TV! And it being mounted on the wall is a big plus! My only regret is we could have gone a little bigger.

Incredible clarity and picture at an affordable price.

Great TV great picture. Great sound very satisfied with it

This TV is awesome!!! Gorgeous definition and various options to customize sound & picture.

Great picture--enjoying it. . .glad we replaced the old relic giant screen set.

Best picture tv I've owned. We have a bright family room with lots of natural light, and the picture comes thru brilliant and strong. Glad we bought this.

Amazing tv. The picture is so real. Can never go back to an led tv

Absolutely LOVE the new Flat Screen TV! Such a beautiful picture - really enjoy watching our favorite shows and movies! PERFECT!! So happy we purchased it!!

Highly recommend the LG C4 OLED. Glare can be an issue in very bright rooms. Our living room gets direct evening su, and the glare is substantial. However this is not much of an issue with our viewing habits. I also believe the glare is worth the trade off for beautiful glossy picture and perfect blacks. I am never disappointed with what this tv can produce.

When it worked it was fine, no complaints. However, a day after the 1 year warranty expired, this tv randomly stuttered and then completely stopped working. Hired Best Buy to come out and they said the screen stopped talking to the motherboard, the tech was not surprised by the issue. Fine. Go to Best Buy and look for another tv. At this point we’re a little put off by LG because my dish washer, my fridge, and my tv have all had issues within the past year. The store guy at Best Buy ASSURES us that this tv is highly recommended and the first issue was merely a fluke, convinces us to buy another FULL PRICE tv. We get it, pay for the wall mount and an 5 year protection plan this time only for it to cut out after only 4 months. But wait! You say. You have a 5 year protection plan, everything will be fine! Wrong. So wrong. We spend hours going through robo calls because “the Best Buy protection plan only covers what the manufacturer won’t in the first year so YOU need to call the manufacturer and get them to assure us it wasn’t a manufacturing defect THEN we can come out and see if we can help you.” We FINALLY get through to LG and they make us do a face call to look at the tv (paying special attention to the corners) and can’t find the issue so they punt us to their service provider who tells us they are booked out 3 WEEKS for even an assessment AND we have to figure out how to take it off the wall, which we paid Best Buy to do) because their technicians might not know how to do it. So we call the manager and he tells us that they’re actually booked out 4 weeks because they are apparently one of the few service providers LG has left and they are SWAMPED with work. We explain the situation and he manages to find us an appointment only a week and a half out and we take it. The guy finally comes out, takes off the back and there is a giant crack all the way down. He says this is common and suggests that if we had tried to adjust it at all between the last time we turned it on and when it wouldn’t, and so much as bumped the corners this would be the result. Apparently any pressure to the corners results in a COMPLETE brick. LG won’t cover it because it’s an accident, Best Buy won’t cover it because it’s an accident. Apparently ONLY manufacturer defects and power surges are covered so a 5 year plan is completely useless. So sure, gamble on this tv if you want but beware you’re looking at a glass house and there is no bullet proof covering to save you.