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Customer Ratings & Reviews

LG - 65" Class - LED - SK8000 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 872 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 872 Reviews
  • Rating: 5 out of 5 stars

    Premium 4K TV for a budget price

    Posted
    lamar310
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this LG TV on sale during Black Friday for under $900 and it’s worth every penny. I use this TV in my bedroom with Spectrum cable, the Apple TV 4K, and the Roku Ultra to watch movies and sports and the picture looks great with every format...including cable even though cable maxes out at 1080i. LG and Samsung make the best TV’s but LG streams in Dolby Vision which is a higher quality than HDR. I’ll list pros and cons to provide a fair and balanced review. Pros: -Streams in HDR or Dolby Vision. That’s a feature Samsung TV’s can’t match. - Audio streams in Dolby Atmos. When you connect a soundbar you are getting the highest quality audio to go along with streaming in the highest quality video settings. - Web Os runs smooth and the TV apps like Netflix and YouTube run smooth without any issues. A software update took less than one minute. - This TV checks every box. LG makes the best TV’s, the picture quality is great, the audio quality is great, it’s under $1,000, and you can stream content or play video games on the highest settings. Cons: - Out of the box you won’t get the best possible picture and there is lots of fine tuning and adjustments needed. I had my TV delivered at setup by the Geek Squad. To get the Apple TV and Roku to stream on the highest settings it took some fine tuning that most people won’t do setting up their own TV. Be sure to check the HDMI settings because by default the 4K HDR needs to be adjusted for some reason. - LG has Dolby Vision and that’s something Samsung doesn’t offer but Samsung 4K TV’s have gaming mode to reduce motion blur and LG TV’s don’t have that feature. Something to think about if you are a heavy gamer. Bottom line...this is a 5 star TV once it’s tuned and set up right. LG has earned their reputation for making the best TV’s because the picture quality, image details, and natural colors are top of the line. I’d highly recommend this TV to family and friends with no hesitation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Do not hesitate...BUY THIS TV!

    Posted
    JStory17
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Backstory: I’ve had a 46” HDTV since October 2009 and I have been looking to upgrade to a 4KTV for about a year now. Finally decided to make the jump…the only remaining question was 55” or 65”…so of course, I went 65”. Got the TV out of the box, mounted it and ready to try out. Of course, the most obvious is that 65” an upgrade over 46”. Just realizing how much of the wall is now blocked by the size of the screen. Turned the TV on and found the settings button. Made sure the internet was setup correctly as I recently just cut the cord from cable. I like having the option of Wi-Fi and/or LAN. I prefer LAN to free up the Wi-Fi for other devices and to be hardwired for streaming purposes. I really like that the TV can find my laptop on the Wi-Fi and can cast videos to the TV. My next search under settings was for the color. I had used HDR on my phone and camera in the past, so I wanted to see how HDR would look on the TV. I turn to ESPN and a playoff basketball game is on. The first thing I noticed is the colors are so bright! The colors pop out and they are deep. A deep red, a deep blue, a deep green, yellow, etc. Next, I turned on the PS4 Pro and popped in a racing game I play. I automatically see more detail in the track surface, the trees around the track and even signage is more clear and vibrant. My final test was plugging in the 4K Fire Stick and searching for 4K movies on Netflix. I thought I was watching a live event, not something that has been filmed. The internal speaker for the TV has good sound own it’s good, but I did purchase a soundbar to use with the TV. You’ll be happy with the sound quality without a soundbar, if you choose. I have a few gripes, but nothing that’s a dealbreaker. It’s a minor inconvenience that the Wi-Fi on the TV has to be manually reconnected everytime you turn it on (Unless I setup something wrong). The Magic Remote is nice, but it’s gonna take me some time to get used to the cursor bouncing across the screen. I’ve used the voice control on the Magic Remote a few times, but I only use it to test the TV more than anything. Disclosure: I’ve had the TV for about 10 days now and I’m still learning different features and I’m more impressed. So, if you’re movie lover, a gamer, or big sports watcher, you will not be disappointed with this TV.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Life's Bad with LG

    Posted
    James
    • My Best Buy® MemberMember

    Buyer beware! Diligently check this TV before your return policy expires or you set it up. I am tired of Black Friday crowds so when I noticed Best Buy had Black Friday deals early, I took advantage of it. I was initially hesitant about LG after my last purchase of a washer flooded my basement within a week due to a manufacturing defect, but the reviews were good and the picture looked great in the store so I took the plunge. What a mistake! After mounting the TV, I noticed a large cloud in the middle of the screen. It almost looked as if a layer of the screen was separating from the panel. It was almost invisible at eye level, but very obvious at an angle. I highly recommend looking at an upward or downward angle when you unbox your TV to see if you notice anything like this. I took this unit down and returned to the store for a replacement. I get home with the next TV, this time doing a bit more due diligence before mounting. Everything looked good, at least initially. The webOS software is great and I liked the picture at first. However, with dark backgrounds and a light foreground, you'll notice significant vertical lighter bands that occur because this is an edge-lit TV. I understand this is an issue with edge-lit TVs, but it is so obvious it is a real distraction. Even at the Black Friday discounted prices, I would expect better quality for the price. I stopped to look at other TVs while I was deciding what to do, paying extra attention to the vertical banding. While every edge-lit TV I looked at demonstrated similar banding, this one was the worst. Another day went by and I noticed a bad pixel. Since they are small and it only showed on dark backgrounds I didn't notice it right away. Normally I wouldn't fuss about one bad pixel, but given the issue with the prior TV and the awful banding, I decided I'm done with this TV and returned it. I was optimistic about this TV given the mostly stellar reviews. I suggest looking at negative reviews before walking in the store and looking for the issues that are pointed out on the display models. For example, there are other complaints about the vertical banding. I would have saved a lot of time (and a vacation day) if I had done a bit more homework upfront.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi James, this is unfortunate that you've had to experience this difficulty. Happy you alerted us on the issue to better accommodate our customers on a more efficient television. The goal is to provide satisfaction after purchase. If you would like additional support or have any issues or concerns reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS LG

  • Rating: 5 out of 5 stars

    Stunning!

    Posted
    Linksys
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    Out of the gate the tv is packed with features from Dolby Atmos, Dolby Vision HDR, HDR 10 ,4 hdmi, 3 usb, Bluetooth,WiFi, web browser, Amazon Alexa compatible and Google Assistant and on and on. I mean for this price point it definitely isn’t missing any features. Starting with sound, depending on what you’re watching and the profile you’re using, it sounds like you’re using a sound bar and not the tv. It really is that good, especially being from a tv with built in speakers and not a separate set. The voice assistant feature for the the remote is nice , though I really don’t use it much it works good. I used to not be a fan of the LG magic remote, but really do like this one a lot. Picture quality is truly breathtaking when you watch something in 4K or even when it’s not in 4K. I have an Xbox one x and games are just crazy, Forza literally feels like you’re in it the picture is that good. You can spend less and you can spend more and step up to oled, but this tv is in the sweet spot to me. It’s packed with features, thin and has a picture quality that is incredible for a price that doesn’t break the bank. If I could give it six stars I would, I truly don’t think you can go wrong with this tv no matter what you’ll be using it for. I absolutely love mine!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Upgrade from 3-4 yr old 55" Samsung

    Posted
    samfromAL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    WebOS works much better than older generation Samsung. It is better software and operates more snappy. The modern remote helps here as it is like an "air mouse". It won't multitask but does have tabs for the browser, meaning flipping from a Youtube to something else will stop that stream, I was listening to music. I don't use most of the advanced features for audio or video. I use a set of pictures on a usb stick and compare that to a computer laptop to set up the video controls. For example backlight 85, contrast 65, brightness 58, sharpness 24, color 34, tiny r7, temp w3, most dynamic options are off, including local dimming. I like that i can apply this setting to all video inputs! It is true that this type of array vs. Samsung has a wider viewing angle. I find the colors to be more pleasing than the samsung. The samsung had a neat custom zoom feature that almost "remembered" dependent upon the channel. I use this to eliminate as much as possible tickers on news and sports feeds. On this one I have set it explicitly. The uniformity could be better such as wide expanses of blue sky or other uniform scene patterns have some areal consistency problems. This was true for the last TV as well. This has 240Hz processing which is good for sports, which I had a good NCAA football season watching through this, Formula 1 as well. The side by side multi view function can be good for tuning a football game over the air with an HDMI feed. The performance overall is enough to make me an LG first purchaser over samsung, sony at this time uses a similar LED configuration and are pricier. Many Vizio don't have a tuner. The included channel plus has an interesting "nature" feed that can be nice to have on while listening to music. I haven't yet tried to use a streaming app such as sling or youtubeTV. I generally like the remote in comparison to older keyed only ones, it operates well and has good thought put into how the different buttons function. The wheel will roll back cable dvr for example. The wheel works well on web browser too. The "back" button is context sensitive use as well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    We gave it a C+

    Posted
    Steve64
    • My Best Buy® MemberMember

    I bought a 65" LG sk80/8000 and a 65" TCL 615. Both are being returned. The TCL was easily the better picture except for the very bad DSE which is hit or miss problem in that lineup. A swap for another one might result in a wonderful TV or another return but I've decided I don't want to go through that right now. Back to this LG... pretty solid picture, the OS was much better than expected, and the remote/OS had some nifty features. But the TV has one fatal flaw... too dark. No matter what we tried, no matter how many adjustments we made, the picture was 'good' but just seemed like it had window tint applied to it. The TCL was much brighter, crisper and clearer and was easily my preference other than the obvious DSE. My primary sport is hockey and the LG on 'sports' mode was pretty good except that darker blues, darker greens and blacks all looked the same on this set. The TCL had better color separation in the same scenes. I had my orig 61" Samsung DLP in the room alongside this new LG and new TCL so comparisons were simple to do and see. I thought the TCL motion handling was a bit better as well. (Both of these new 65" TVs were easily better than the new midrange Samsungs in the same price range -- my Brothers TV. ) Did I get a 'good one' or a 'bad one'? Dunno, but it's going back. If you just want what appears to be a solid middle of the road TV, with some neat Smart OS features (learning curve!) then this TV is a good choice. But if you watch movies, TV or sports more than casually then you may want to raise your budget a bit or wait for prices to drop to take a step or two up in models. FYI - local dimming was horribly noticeable on this LG, and somewhat noticeable on the TCL 615. I turned both of them off and it was much better viewing. This is a feature, imo, which is a great idea but fails when applied.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear you have experienced this issue with the television you purchased. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rating: 5 out of 5 stars

    Fantastic TV!!!!

    Posted
    WSibertsr
    • My Best Buy® MemberMember

    This TV has made me a believer in LG. Being a faithful Samsung customer from Best Buy now for over 10 years LG was not even on the radar. I spent months looking for my last LED box before going OLED sometime in 2019. I got a good deal on the Samsung MU8500 65" curved and when i got home it had a trim issue so i returned it. However before returning it i did turn it on to make sure it worked and when i checked the picture it was awesome but the TV itself picked up a lot of reflection from all over the house (deal breaker) plus its not Quantum Dot either. Went back to Best Buy and exchanged it for this LG 65" TV with Nano cell which is supposed to be premium UHD or the Quantum Dot Killer. TV is crazy dope!! ive never owned a Samsung or a Sony for that matter with this many options, its been 7 days and i have 15+ hours of trial an error with video settings. What i have learned is, just because you can turn something ON, does not mean you have to do it. ;-) Once you understand what Tru Motion Plus, Judder, Blur, Contrast, Back light, Smooth, Clear, Dobly Atmos and Cinema do for each channel or situation you will begin to have fun with it. I have a few friends with OLED TV's and when watching 4K content on the LG Nano Cell, my blacks are just as good so im not sure how quick i'll be to spend that $3500 in 2019 when i am this satisfied now. Thanks to the knowledgeable staff as Best Buy for talking me into this upgrade.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mixed feelings But a good TV

    Posted
    Bert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is a good great picture and audio on this thing is actually pretty amazing best audio on any TV ive had thus far. Now as for the picture quality is took a lot of tweaking and messing with my settings to get this thing just right. I was actually on the cusp of returning the TV for starters my main video source is an amazon Fire TV stick new version. After a ton for adjustments and going back and forth the picture finally adjusted to a good looking picture. the issue was really the amazon stick first off the stick has a settings that uses Dolby vision all the time or on content i had to turn that off first to then allow me to adjust the picture settings. Then while looking for content on the stick like verbally searching for something and it would pull the content up but then for some reason the TV would switch inputs on its own like if it lost the connection to the input but turns out again he setting was on the fire stick side it was programmed to tell the TV which input to auto switch to which was HDMI 2 when the stick was on HDMI 1 so after finding that setting and changing that it no longer did the switching and that saved me from returning the TV. The one thing that bothers me but isnt a deal breaker is that the stand is SO WOBBLY if you touch the TV the thing will wobble all over. I took the TV back down off the stand and checked it and made sure the screws were torqued down properly but it made no difference the stand is scary wobbly it feels like it wont tip over but the TV sways with any little touch.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    IPS VS VA Panels

    Posted
    Danger
    • My Best Buy® Elite MemberElite Member

    I purchased this TV to replace a 60 inch Samsung 1080p. I was attracted to the purchase because it had a center base which fit on my smaller TV stand and it was $400 off the day I needed it. The 2 salespeople I spoke with both championed this screen for it's wide array or colors and it's 120 Hz refresh rate over the other ones I was looking at as well. The Pros: The television indeed had a very WOW amount of colors. Turning on the movie Coco was a blast. Motion was also very good. The design on the television was also to my liking. The Cons: The IPS panel is the main reason I returned this television. I'm used to a VA panel, so maybe that's the issue, but IPS panels have very bad contrast. The blacks were extremely cloudy. Dark scenes were a nightmare. I also could not get the sharpness level where I wanted it no matter how hard I tried. 0 was way too blurry but I couldn't find the right setting by raising it either. My advice is to research what you have and if you like it, stick with that type of panel. Generally, if you're watching your TV straight on and you watch it in dark or dim light, you'll want a VA panel. If you view your television from the side and have a bright enough room, then this TV would probably be fine for you. Had I known about VA vs IPS before I made a purchase, I would have saved myself a trip to the store.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of your TV. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rating: 5 out of 5 stars

    Fantastic Set...but a word of caution.

    Posted
    Opus65
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this set after spending about an hour hemming and hawing with the salesperson about what to buy. Like many, I wanted as much tv as I could get, with as little cash outlay as possible. I wanted to stick with Samsung as that was the set I was replacing, but when I was shown this model, my mind was made up. Once I had it in my home, I used the settings found on rtings and the picture is beyond compare for my viewing needs. Now, for the word of caution... Be mindful if you are placing this on a stand, the size and configuration of that stand. I ran into a problem as the size of the base takes up a LOT of real estate! So much so, that I had to place my soundbar on top of the large metal base. The problem I ran into with that configuration is that there soundbar then blocked the remote eye on the bottom of the tv. Not wanting to buy a new stand, wall mount the tv, or any other drastic measure, I was able to mount the soundbar to the FRONT of my stand using the bracket I have had stashed away for the last 6 years, and only had to pony up for a longer optical audio cable. But in the end...no regrets!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid at all costs

    Posted
    Afbrat63
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had my eye on this model for months. I was able to buy this display at a great price during Black Friday. Now, I regret my decision to purchase this LG television and wish I had visited the LG forum before purchasing. I have had this model for a little over 3 months. The display will operate as one would expect. But every few days, without warning, it shuts off. The forum fix, which worked initially, was to unplug the TV from the wall for a few seconds and while unplugged, blow air into the vents; the reason was that dust might have collected inside and the dust was preventing proper ventilation. I thought this was ridiculous but I tried it anyway and it worked (initially). I have had to try this remedy 3 times since and that "fix" no longer works. As my luck would have it, my period of return was exactly one week ago. Now I guess I will have to contact the manufacturer and see what they think about this all to common problem and how they plan to fix it. It has been little over 3 months since I made the purchase and I cannot enjoy this 65" display that I was so hoping to enjoy. If your heart is set on purchasing this model, I would strongly suggest getting the extended warranty. Hopefully you will not have to use, but, you probably will. You have been warned.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I am sorry to hear you are experiencing these issues with the television you purchased. This is certainly not what we expect from our products. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rating: 4 out of 5 stars

    Great TV, But hate the Local Dimming Feature

    Posted
    TVDUDE

    Bought this TV, and I love it,, the magic remote, the sound, the Nano Technology, Dolby Vision, Dolby Atmos sound, every thing except the Local Dimming Feature, that is controlled in the Picture Option Menu Setting. And Yes you can turn off this setting, thank god LG lets us turn it off,,, Cause when this Feature is on, it causes the Banding Effect when your seeing a Night/Dark scene in a movie/tv show, and say some one in this scene turns on a flash light, and the rest of the back ground is still dark, you see the bands,,, and it can be distracting. But, just go to the Picture Setting, scroll down to Picture Option, go to Local Dimming and turn it off,, But each input, like say HDMI 1, HDMI 2, Build in Tuner, etc., has it's own settings,, so you have to go to each input's picture settings and turn Local Dimming off,,,, Once you Turn Off the Local Dimming Feature, Then This TV Turns AWESOME!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Magic TV!

    Posted
    WillEks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to retire my Samsung 58" Plasma TV and i went and bought a Samsung MU6290 65" TV.. You can read my review on that on its product page. So i looked at SONY since many said "it's top notch!".. After looking at posted images of what happens to it at random, i decided to delete the 'SONY' memory cells from my brain for good and paid extra $400 for this. I'm not into 'great TV' or 'WOW, it's huge!', i'm into the finer details and this LG TV, has more than enough. The picture is smooth and realistic with colors that are colors and not pastel paintings, the sound is great for itself as basic; obviously a sound system is required for this quality TV to have good Sound-to-Image ratio, the menus are simple, fast and very easy, the TV doesnt lag anywhere so far, it's a very good TV! And the best part is, my kids love the Magic remote control, it's like Nintendo Wii.. No need for wireless mouse or keyboard because the remote control is a cursor with a microphone built into it so you can talk to Google Assistant right from your couch!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Feature Rich

    Posted
    ripupthehwy
    • My Best Buy® MemberMember

    First i bought a 55 inch TCL R615 6 series model - their top of the line.. great tv, great picture but i decided to exchange it for a bigger screen. The 65 inch TLC was more expensive than the LG 8000 because it was on sale. rtngs.com gives the TLC a higher rating than the LG so i was a little nervous. Not anymore.. Let me mention my profession is professional video editor & producer of +25 years. i understand color, contrast dynamic.range etc and know what to look for. The amount of features and picture settings/adjustability is staggering vs. The TLC.. I spent 6 weeks with the TLC and know its image quality.. The LG is every bit as good with the added adjustments id say the LG is better. Established quality brand.. You'll want to spend alot if time.adjusting picture settings as it doesnt look good right out if the box.. i really like the custom motion blur and jutter settings.. Great 120hz but i dont want my movies to look like soap operas. If u dont have knowledge or patence to get the settings dialed in then u might wanna stick with something simplier and the TCL would.fit that bill. Otherwise get the LG.. it also has Dolby vision which the Samsung tvs DO NOT.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV

    Posted
    Ron05
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is great. From the picture quality to the sound. It’s just an amazing TV. First, the picture quality is amazing and the upscale capability is also great. In addition to the fact that this TV is 120hz native with 240hz with software. The picture is very fluid and clear. Great for gaming on my ps4. I was very impressed with the sound quality. I live in a townhome and when the AC/heat turns on there is a ton of noise in the living room from the main vent. Always had to turn up the sound. Now, i dont have to mess with the sound. It sounds loud and clear even when the hvac system turns on. The menu is very easy to use and you can’t beat that the remote is a pointer and voice control. My only con and the reason i gave it 4 stars is that i had to play with the display for 2 hours before it looked any good. Doesn’t seem to be calibrated very well out of the box. This was a big issue when i plugged in my PS4 and pc. It had very dark resolution. Also, when i plugged my pc via hdmi. Even at, fit the screen. The edges were still a bit off the screen. NOTE: a system update fixed this. Overall great TV and great price for a premium tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big screen, tiny bezels!

    Posted
    Mike
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    This TV fits perfectly for my living room setup, the ultra-thin bezels make the set disappear into the background bringing a better focus on what's on the screen instead of what's around the screen. Sharp, clear, accurate picture with deep blacks that will leave you impressed! The smart features are easy to set up and use, the included remote works as a cursor on the screen for point and click functionality. One of the easiest TVs to set up and use I've ever experienced! The base can be a hassle if you don't have room to lay the set down but, if you can, move some furniture before opening to box to leave plenty of work room. Overall, fantastic set for sports and movies! Highly recommended!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disappointed

    Posted
    Ken51
    • My Best Buy® Elite MemberElite Member

    Biggest disappointment I have had with a major purchase. From the first show I watched I have been disappointed with this set. The dark scenes on this set can become nearly unwatchable, I have in some cases moved to other less expensive sets in the house to watch shows and movies. Bright scenes and well lit scenes are great, but darker scenes or shadowed scenes can show up way too dark. Thought maybe it was my imagination, but when I put a 3 year old Samsung under this set the distinction in darker scenes was significantly better. Of the 10 scene selections (ie Vivid, Std, APS etc) only vivid and perhaps sports seemed useable. What good is 4k and better resolution when blacks, browns and dark scenes all show up as black. On my older set I have seen bookcases which are walnut just show up as black in this set. May look great on the show room floor with the right scences, but for general watching I was super disappointed. Went back to the store and was simply told, that this is a complaint with this set. Suggested I spend another $400 and get the next version up which is much better. Not a chance!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Ken, I am sorry to hear you are having these difficulties. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rating: 5 out of 5 stars

    Great 4K Smart TV

    Posted
    parker336
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So far me and my family are enjoying this LG 4k UHD television. It meets all of my spec requirements. It's 4K UHD, 120HZ refresh rate, HDR, 4 HDMI ports, supports Dolby Vision, DTS-HD, and Dolby Atmos. Installing it on my wall was super easy since it was replacing an old Vizion that died on me because the VESA wall mounts are the same on the back of the television. I was also impressed by the WEB OS that runs the TV, it is snappy and responsive. Another thing that I didn't know that I'd love was the magic remote! Its like a magic wand, when you point it towards the television it displays an onscreen cursor which helps you navigate menus ( really helpful when using apps like Netflix ). The remote also has voice control which is a plus. There was one thing that did annoy me but not so much a deal breaker, when there is a black back ground with onscreen text, example HDMI input is displayed, the background with the text is much lighter and not completely black. It is not visible when actually viewing the TV so not a big deal, but is noticeable like I said when switching inputs. I would still recommend this TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this television

    Posted
    Weakerthans4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I know what you're thinking. He can't really love an inanimate object, right? Oh yes I can! The picture on this is TV stunning, especially when you play 4k content. I am extremely picky about picture quality; to the point that I don't mess with it when my wife's in the room, as she has started to give me the "I'll cut you" eyes. I did need to calibrate each setting initially, which took some time, but beyond that I haven't had to fuss with it. I am also very pleased with the responsiveness of the OS, and that it has support for most of the apps I use. The one app it does NOT natively support is PS Vue. I used a roku prior to owning this TV, and I am still able to access PS Vue that way. Just wanted to give a heads up to any PS Vue users out there. I didn't deduct any stars for this because it wasn't a big deal for me. Also, if you are going to mount this to the wall, you will want/need a second person. The TV isn't heavy, but it's awkward to pick up by yourself. Lastly, I 100% recommend this television.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best TV I Own--Magic Remote is Great

    Posted
    BenD
    • My Best Buy® MemberMember

    Much better than Vizio. On black Friday weekend I purchased a 70" Vizio E Series on sale at Costco. I've never been a Vizio fan, but the 2018 E series had great reviews which said it had better black levels etc than non-OLED LG 's. I might have gotten a bad panel...but the picture was total garbage--even after calibrating. I returned the Vizio and got this LG from Best Buy. The picture is great (destroys the Vizio) and the colors are accurate. The magic remote is the best I've seen. It "learned" my DirectTV receiver without problems and now I can scroll through channels very quickly (much faster than the native remote). So far I am very impressed. I am sure that black levels would be better on a TV with a VA panel vs the IPS panel that LG uses...but it's great having a good picture even at an angle (which you only get with IPS). I also have a highly rated 55" Samsung 4k and I think the picture quality on this LG is much better. Don't let the mediocre "Pro" reviews online scare you away from this TV. There is more to a great TV experience than just test charts.

    I would recommend this to a friend