Customers are enthusiastic about the 65" Class - OLED - E8 Series - 2160p - Smart - 4K UHD TV with HDR, praising its exceptional picture quality, sleek design, and vibrant colors. They appreciate the user-friendly smart features and the stunning contrast of the OLED display. While some customers find the price to be a drawback, many agree that the TV's exceptional features make it worth the investment. However, a few customers have expressed concerns about the sound quality, suggesting the need for an additional sound system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
Rated 4 out of 5 stars
Okay so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So good so far. I like that you can view from pretty much any angle
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice picture quality. Good for watching 4k movies!
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful TV with amazing options.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a 13 year old 50” Plasma TV without the options of a smart TV. This has been a wonderful upgrade and I am very impressed with everything about the 65” LG TV!
I would recommend this to a friend
Rated 5 out of 5 stars
Great picture!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't believe it took me so long to buy an OLED TV. ’My wife wanted a bigger tv in the bedroom, and now j want another one for our family room.
I would recommend this to a friend
Rated 5 out of 5 stars
Great picture nice sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I’m very satisfied with my purchase this TV is awesome
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv but I like 75 inch tvs and the 77 inch is too expensive
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful display if you are looking for a top notch OLED
I would recommend this to a friend
Cons mentioned:
Burn-in
Rated 1 out of 5 stars
Burn in Visible.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this set as an open book from a local BestBuy and was told that the screen was totally free of burn in. Well, after two pixel refresh cycles in 48 hours, I can confirm that this is NOT image retention but is definitely a burn in. I've actually tracked it back to (at a minimin) the "Fiji" demo video that was run during demo mode (specifically the two surfers) I've contacted the store already to have it fixed and will update the review after that. But just so everyone knows BURN IN IS A REAL THING.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
has alot of features.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
everything is great except the speakers. you have to get extension speakers for this tv to work properly.
I would recommend this to a friend
Pros mentioned:
Black levels, Design, Picture quality
Rated 4 out of 5 stars
Great TV with sound issues
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the E8 in my possession for several weeks now, and I must say .... I could not have hoped for a better picture. The OLED panel is everything it’s advertised to be. I am thrilled with it. The blacks are indeed perfect, and the colors are amazingly bright - even when using the Cinema settings. The Directv 4K channels look impressive - the live soccer and baseball are great. Being an MLB.TV fan, I am more than satisfied with the apps and WebOS functions, and I’m very happy with all the 4K content on Netflix (Godless), Amazon Prime (Man in the High Castle), and YouTube. Going in however, I was not expecting much from the sound. I had read up on the audio sync issues, knowing that they existed but confident I could find a solution. I read the a/v forums about the settings and formulas presented by the LG engineers, and while the sync issues were slightly improved after I ran them, the out-of-sync sound was still noticeable. I ended up using a 4K HDMI signal splitter to run to my Denon a/v unit and am using the E8 as a monitor, basically. The sound is completely in-sync now, not using the on-board speaker system. While it seems ridiculous to me that a person would spend that amount of money on a TV only to wrestle with audio sync processing (LG, are you listening?!), I have to give this E8 an over-all thumbs up. The aesthetics of the design and the OLED panel itself are outstanding. Highly recommended for people who are not spooked by sound complications.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Awesome Image Quality!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Beautiful images
Great looking TV
A mountain of options to fine tune image quality
Built in Apps – Netflix/YouTube – easy to use
Built in speakers are decent
Wall Mountable
Integration into home theater system
Dolby Vision!
Magic Remote works well with TV
Cons:
Audio Return Channel is buggy
Simplink overrides receiver settings
Unable to tell if content is Dolby Vision or some other HDR format
Mounting holes on TV are on the bottom third of the TV instead of dead center
Magic Remote does not integrate well with LG 4K Player
Proprietary power cable
First off, the TV is gorgeous. The pane of glass covering the front of the TV does add a little extra something to the classiness of the TV. There is about two inches of extra glass hanging off the bottom of the screen that fits into the wedge-shaped TV mount. LG went for the floating TV illusion. I am unsure if they succeeded because I hung this TV on my wall. The extra glass does look a bit out of place when the TV is hanging but nothing that detracts from my enjoyment of the TV and the home entertainment center it is integrated into. The picture quality is also first rate. All content served up by the TV, such as Live TV and Netflix, look fantastic. If some piece of content does not look as good as I think it should then there are plenty of picture presets and granular controls to adjust the content to my liking.
This TV is capable of Dolby Vision. This is one of the reasons why I got the TV. In order to enjoy Dolby Vision content, you must also have a Dolby Vision capable source. In my case I picked up the LG UBK90 4K Blu-ray player. The first movie I tested was Guardians of the Galaxy Vol 2. The eye candy in this movie is a visual feast. It is mind blowing on the OLED65E8PUA. Everything was vibrant, rich, and some of the best image reproduction I have ever seen on a TV screen. As a follow-up, I streamed the movie Coco from the built in Netflix App! Holy Cow did that movie look amazing! The kicker is that the movie was streamed at 1080p. The TV did an incredible job with color reproduction and motion control. I did play several other pieces of content from regular Blu-ray, live TV, and streaming services. In a few instances I did cycle through the picture presets and in a few cases modified the motion controls, OLED Brightness settings, and a few other settings. Essentially, I adjusted the TV to my personal taste.
One place where imaging enhancement options proved import for tuning certain content. For example, I found that I had to turn the judder control, under the TruMotion menu to 10 to watch certain scenes in Star Trek Beyond. Specifically, towards the beginning of the movie, Kirk and McCoy walk onto the bridge of the enterprise. The camera then pans around the bridge. The scene is complete garbage without Judder turned all the way up. For most movie content, this has become my default setting. For live events I turn Judder off. It is not a technology that does well with content such as sporting events.
I did notice a few quarks during 4K playback. When a 4K movie starts, the HDR format is displayed in the upper right-hand corner of the screen. Sometimes it would display HDR and sometimes Dolby Vision. This is with Dolby Vision disks such as Guardians 2 and Black Panther. I could not find an option that would report which HDR format was being used during movie playback. The images were still amazing. Though, I would like to see a feature that reports to the user which HDR format is being used. Maybe even allow me to choose which format to use. Though, the later is more of a curiosity than a need. I would like to be able to see the actual difference between formats demonstrated on the same TV. I hope LG gets on this one and releases an update.
One final thought regarding HDR. Be sure that your cables are Ultra HDMI cables or 2.0x compliant. They need to support 18gb throughput. Otherwise, you risk degraded image reproduction. You can look up HDMI standards on Wikipedia or other sources for more information about the different HDMI standards. My system is using Ultra HDMI cables from Rocketfish.
I did mount this TV onto a pre-existing TV mount. The mounting holes are located on the bottom third of the TV instead of dead center like most other TVs. I dropped the wall mount by six inches so that the TV is at the same viewing level as my older Sony. The speakers, connectors, and components that drive the TV are in a bump out on the lower third of the TV. There are several connectors that face directly out of the back of the TV. These include the HDMI 4, two USB ports, RS-232, Optical out, LAN, and an audio/video connection that is unfamiliar to me. The other connectors are hidden behind a removable panel and point to the side of the TV. If you plan on mounting this TV, and need access to the back facing connectors, then I recommend that you pick a mounting kit that keeps the TV away from the wall.
The sound quality of this TV is pretty good as far as flat panel TVs go. The sound was clear and held good volume. This will be more important to me as the summer heats up and I shut down the home theater to save on home cooling costs. There are six speakers in this TV. They are all located in the bottom third of the TV. I cannot tell you specifically where they are located because it is difficult to tell the difference between a speaker grill and an air vent. There are holes on the bottom of the TV facing the floor and vents on the top of the equipment housing. I cannot be more specific without taking the TV apart. LG states that this TV is Atmos capable. I cannot imagine that the TVs speaker arrangement will give any Atmos effects as is. I am sure the answers are in the TV user manual that you can find in magical fairy unicorn land because the manual that comes with the TV is a waste of effort on LG’s part. The TV does have a built-in help system but it is also minimal effort at best. It would have been nice to have a better explanation of how this TV supports Atmos along with a solid write up covering all the other TV’s options.
As wonderful as this TV is, I did run into some annoying challenges. First, Simplink is overly aggressive in how it manages other controllable equipment. This TV is integrated into a home theater system. For example, the when I tell the TV to use the receiver input, the TV automatically assumes I want to connect to the BD input and then switches on the Blu-ray player. If, instead, I really wanted to use my Xbox, then I am forced to fight with the receiver for control of the BD input. It will keep picking the BD input and player for a good two minutes. Yikes!
Second, when I do turn the input back to Live TV, the receiver input will not automatically change back to TV. The LG also will not engage the Audio Return Channel, ARC, when I do manually turn the receiver to the TV input. I have to reset the receiver input connection in order to re-engage the ARC. Pain in the butt. CEC, ARC, and Simplink was enabled on all devices. I also tried multiple combinations of these connective technologies enabled/disabled. I did some research on a few AV forums that I frequent. Apparently, issues like this have been around for a few years. One possible solution is to ignore the ARC all together and bypass it with a toslink cable, also known as a fiber optic cable. I have not tried this myself, yet, but many folks reported success with this work around. There were no reports specific for this TV.
The magic remote does not integrate well with any other device other than the TV. LG did tell me to try the magic remote with the LG 4K player connected directly to the TV. According to LG, sometimes a receiver will disrupt or misinterpret the commands from the remote. I did not connect the 4K player directly to the TV for two reasons. First, I want the receiver to manage my device relationships. Second, I have limited space in the cable cover running along my wall for cables. A second HDMI cable would be impossible to hide with my current setup. It is a nice to have but not a must have feature. Even if I could achieve full system integration, the Magic Remote only has a play and pause button. Not exactly a robust set of options for controlling other LG devices or compatible home theater equipment.
In LG’s defense, it does appear an effort was made for system integration with the Magic Remote. If you go into the Input selector screen (press the image of the cable and then choose edit from the menu) you will find that you can setup multiple devices including home theaters, BD players, DVD players, Game systems, etc for magic remote compatibility. At best I can setup the LG 4K player to recognize play, pause, and the directional buttons. The select button, however, is not recognized regardless the settings chosen. I can manage power on/off for almost anything. TV management with the magic remote is pretty good. The pointer takes a little getting used to. I found it easy to navigate between menus and options using the remote. I know a lot of people are complaining about the remote’s cheap look and feel. I do not mind it much. It fits in my hand well. All buttons, except the power buttons, are accessible with my thumb without having to change my grip on the remote.
Finally, the power cable is a disappointment. The connector to the TV is a proprietary plastic connector that has more in common with a circuit board connector than a traditional three-pronged power cable connector. I am sure there is a good reason LG chose this design. However, this does lock me into a power cable that is about five feet long. If you need a longer cable, like me, then you will need to contact LG directly to see if they will sell you one.
Over-all, this is a beautiful TV. Hopefully LG is working through the integration issues. Otherwise, this TV is a pretty awesome
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Great Picture, but dead pixel in about a month
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It could have been random, but I got a dead bright red pixel in about a month after purchasing this. Given how many cheaper TV options there are out there, and there is no policy to replace or fix dead pixels unless they are more than 1, I would probably not spend as much money for what I assumed would be a top of the line model.
That said, aside from that dead pixel, the audio quality is great, and the picture is otherwise great.
I've had great difficulty with the SmartOS, including a recent email due to a password leak that requires relinking all Alexa and Google accounts to the TV. The SmartOS app link through Google seems to randomly recognize my voice 50% of the time when I say "Hey Google, Ask LG to turn off TV", which I suspect is more from servers being busy than anything else. What you can actually use for Google/Alexa voice commands is also never really specified, so it's very difficult to figure out what you can exactly say to change brightness/picture settings, HDMI inputs, etc.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to see you are having trouble with your OLED65E8 TV. We would be happy to help you with your smart assistant troubles. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
children's Option pointer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote uses a pointer as well as normal remote-type input.
It's impossible to substitute a normal pointer (activated from the remote) for the child-like large red pointer, to make changes to options and settings. Occasionally when I'm making changes, the pointer disappears, with a large red circle taking it's place and stops working. The picture quality is outstanding, however. The pointer is very annoying. The pointer should be replaceable and fixed so that it works all the time.
I would recommend this to a friend
Rated 1 out of 5 stars
LG - Poor Support & Longevity
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had my OLED for just over a year (barely passed the manufacture warranty of 1 year by a month) and I paid just under $3500 for this TV. Unfortunately I have the dreaded line down the middle of the screen with the left half of the screen visibly darker than the right on all inputs.
After calling LG support and uploding pictures as well as calling Geek Squad and a local TV repairman, I’ve found the hardware is at fault and will cost $1600 to repair this TV with a new panel and no guarantees.
Needless to say I will not be purchasing anymore LG products and will make certain this review gets out there to inform potential buyers of the monetary loss they should expect after only 1 year of moderate use. 100k hours of use claim by LG is simply a lie and false advertisement as this TV is in the vicinity of 2-3k used and is now an expensive paperweight. Possibly I received a lemon but for LG not to back their products when they do go south makes me understand their “customer care” bottom line. I have never had this issue with a Samsung or Sony.
Synopsis: You’ll be burning your money with the purchase of an LG brand OLED TV.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hi Logan, I am sorry to hear you have experienced these issues with your television! This is not what we expect from our products. For further assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Simply Stunning!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This E8 Series is by far the most spectacular TV I have ever owned. Colors, Details and sound are incredible. Well worth the extra coin and easily out does a regular LED 4k UHD TV. Go for it, its worth it.
Remote control takes a little getting used to, but after a few weeks I got the hang of it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV on the Market
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture great sound!!! Buy the LG65E8!!!!!!!
I would recommend this to a friend
Rated 1 out of 5 stars
Do Not Buy LG TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do Not Buy LG TVs. They do not let you update the operating systems. I bought a Smart TV 4 years ago that basically useless right now since most of the Apps got disable and it's telling me I need to buy a newer version TV.
So I bought a New OLED TV last year, it's the most expensive TV at Best Buy. But it's telling me I need to buy a newer TV again so I can get newer Operating System if I want to use Google Hub, Amazon Hub, or Anything Smart Devices with it. They don't let you even update for more money. Their Options are to buy newer TV.
Samsung or Sony does not do this. I have checked with Best Buy about Samsung & Sony , people are using smart devices with them with 4 year old TVs.
I will never buy a LG product ever again. and I am stuck with very expensive not so smart LG TV. I paid $3500 for this 65 inch OLED TV.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
I I hate to hear that this television did not meet your standards. I appreciate your feedback. If we can assist you, please feel free to reach out to our computer specialists via phone at 1-800-243-0000. I look forward to hearing from you. Thank you! ^BH
Rated 1 out of 5 stars
do not buy this TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this model on 9/13/2018 and the display failed on 10/29/18 45 days after purchase. LG refused to replace the the TV and demanded that the display be replaced. it's now 11/16/2018 and my TV sits on my living room floor with no resolution in sight. You have other options I don't, I suggest you choose another T.V.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hey Michael, thank you for your review. That is terrible to hear, I hate to hear of the trouble you have encountered with your television. I can understand how upsetting this situation may be for you. If there is anything that we can assist you with please reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH