Customer Ratings & Reviews
- Model:
- 65UN9000AUJ
- SKU:
- 6517579
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, refresh rate, easy setup, gaming, and 120hz features of the 65" Class UN9000 Series LED 4K UHD Smart webOS TV. They describe the picture quality as phenomenal, with vibrant and lifelike colors. Customers also appreciate the budget-friendly price, the smooth 120hz refresh rate, and the ease of setup. Additionally, gamers are pleased with the TV's performance for gaming.
This summary was generated by AI based on customer reviews.
Very goodbye
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy little complicated but perhaps because the TV is smarter than I am
I would recommend this to a friendLG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good some flaws with color. Overall great tv happy I bought when it was on sale
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an avg. TV. The picture is not all that.the sound needs to be amplified. I got this for the bedroom . The picture is not sharp and vivid. It’s a base model so I did not have high expectations. I guess for the pice it is an ok tv.
No, I would not recommend this to a friendBig let down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support for ROKU or Directv Stream. Complicated remote and menu options and a pointer option that is not easy to work with. Color and brightness were decent for our sunny room.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .While we do not carry the Roku or DIRECTV apps in our LG Content Store, if you use a third-party device such as a Firestick, Roku, or gaming system with streaming capabilities, you can access those apps through a different operating system. ^Jennifer
Lg tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv for the price i paid the image is ok the colors are good you get a remote that works as a mouse overall is just a good tv.
I would recommend this to a friendThick Line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned on the television for the first time after taking it out of the box to find a thick white line going down the middle of the screen. What a pain to have to take it back to the store to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Pros mentioned:Refresh rateCons mentioned:Hdmi 2.1
Bad design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has a 120 hz refresh rate but no hdmi 2.1 to support it. Why would you even build this?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Its alrite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alrite for its price , picture quality is not that great compared to other 4k tvs even the 120 hz is not as smooth as you would think , i give this tv 7 out of 10
I would recommend this to a friendDecent purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent tv. Not a huge fan of the mouse like remote but works well. Streams with no issues. Still prefer roku tvs the most
I would recommend this to a friendLG 65
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Product. LG has some catching up when it comes to quality
No, I would not recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price for the tv since there were no scratches i feel like the price should be lower
I would recommend this to a friendJust OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as i had hoped for. The picture is not as clear as i had hoped
No, I would not recommend this to a friendLg tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m losing sound and tv randomly turns off by itself.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Wish it was better
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a good option. Picture is nice too. Problem is….it won’t turn off!
No, I would not recommend this to a friend So So
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still blurry with 120hz, best buy excellent condition is a stretch, there were scratches.
No, I would not recommend this to a friendRude staff inside the store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an awful experience with the customer service inside the store, they are super rude and not professional, no one teaches them how to deal with customers, we had LG TV in the guarantee period and talk with an employee over the phone in detail and he informed us that we can return it, but the staff in the front desk refused to return it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
Unhappy in Winter Haven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a mistake. I get no satisfaction for making my purchase complete. this might be my last purchase at Best Buys. Microsoft 365 was part of the DEAL and the Geek Squad gave me No help in installing it on my new computer!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV came with no remote, no power cord, no owners manual and last but not least bottom of screen has a hole in it and cranked from the bottom to middle of screen
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Cracked screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately cracked tv screen out of the box. Return was prompt with pickup but couldn’t get another as was out of stock.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken screen right out of the box. Very disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette