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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1120 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UP7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, reasonable price, and easy setup process. Many customers rave about the stunning and clear picture, while others appreciate the great value for the price. The TV's large screen size is also a hit, with several customers mentioning that they specifically chose the 65-inch model for its perfect size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,120 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice Office TV's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several of the tv's for office use. I don't have to use the conference rooms for small meeting anymore. I can just display what I need to on these screens. Great picture and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Yay For My LG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity is insanely awesome!!! I went from 55 to this size and I enjoy the upgrade. The apps included has eliminated the need for external devices. Huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good went to get a Samsung left with this and sound bar, for the price we expected to pay for just a TV, nice clear picture, easy to set up impressive for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and color is quality. Just as good as my Samsungs. My husband and son loves playing the PS5 on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a living room TV. The color is great. It is not to bright. But it's good enough to watch movies Netflix Disney+ and all the other streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65 inch tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, easy to navigate all around great tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original 65” TV broke in our move and so, we looked for a replacement and this one worked best for us for both the size and price. It was delivered to our home without issue and the delivery man was very nice. We’ve had this TV for a few months now and it’s great! The quality is good, the sound was a bit wonky at first but we played with the settings and found The Bluetooth setting worked best for the sound we wanted. It fits perfectly on our entertainment center and my husband loves using it to play on the PlayStation. I, too, like using it for the Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 4 out of 5 stars

    LG is great

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my mother and am quite jealous that the quality is so much better than my current TV. If I had to nitpick anything it would be that when the tv is turned on it goes to an unavoidable source and from there you have to go to the Home Screen to access apps. Which is fine I don't and she doesn't mind the extra step, but its the only tv I've come across that doesn't allow you to go to the last used input when powering on

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, nice price, horrible platform. Webos platform is trash, i dont care what the techies say. Its counterintuitive and is slow to load anything because its always trying to load and run ai functions that i dont care about. Remote is very difficult to memorize and dofficult to navigate in low light situations because theres too many useless buttons so they're too close to easily find that focal point (your thumbs home button if you will) that you work off of. Home screen is 2/3 useless banter like "what's trending" and other pointless data so the part you bought the tv for, the apps to stream shows on, are small and insignificant in comparison. Search function is annoying as its always trying to give you suggestions before you've typed a letter in...more unneeded ai software. And when it does bring up the content you searched for, its again too small to even make out what app its available on. And I'm looking at a 65" from about 10' away. And it doesnt clearly tell you where its free or if its pay, so may select "Prime Video" only to load the app and find out its only available for rent. Try to use back button from there to get back to your search...NOPE! After 6 button presses you will end up back at home base and have to restart your searching adventure. Do yourself a favor and buy a Roku tv. I've purchased Roku, Android and now this trash OS tvs and I can tell you without hesitation Roku is by far the simplest and most user friendly platform. The only praise i have for this tv so far is that the volume control really moves quickly. The rest of the tvs function are on parbwith competitors but the operating system sucks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality display, and for the price! It’s a little bit slower the the one I had before but other then that it’s a good item to get

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unbox following the Best buy directions as well as the directions on the box. Easy to set up. The picture is amazing. Lots of good functions with the smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    What a nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice TV great picture and super easy to get set up. We did need the help of our son to set up and sync our LG sound bar but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lightweight thin design that fits nicely on my wall unit, color is sharp and the sound is great without use of additional sound system if you don’t want to add it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    LG television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite satisfied with the 65” LG - picture quality is clear & crisp. My only complaint is the remote control: tiny buttons hard to navigate as no backlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Very happy with the picture quality and easy to navigate through the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! We debated for some time which TV to choose, and we ended up making the right one. The picture looks amazing and the features are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Clear picture sound is amazing.easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture is beautiful and has all the features I personally was looking for. It was easy to set up and connect. Perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to set up and the picture is great. I connected my sound bar via Bluetooth with ease. I am glad I purchased item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to set up. Great picture.I bought this TV for my son for his apartment at college and he really enjoys it. The size is good as well.

    I would recommend this to a friend
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