Customer Ratings & Reviews
- Model:
- 65UQ7050ZUD
- SKU:
- 6553101
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 65” Class UQ70 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and sleek design, while some find the remote control and operating system could be improved for a more user-friendly experience. The setup process is generally considered easy. However, a few users noted that the refresh rate may not be ideal for all users.
This summary was generated by AI based on customer reviews.
Horrible don’t buy a tv from there damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out the box and there were lines in the TV because it was late evening I called back to the store to tell them what happened they told me it was not returnable and I paid over 900.00 for the tv HORRIBLE customer service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Judy. Thank you for reaching out to us and sharing your feedback on the LG TV (65UQ7050ZUD) model. We understand the importance of receiving your new TV in perfect condition. We strive to provide high-quality products and deliver them in perfect condition. However, sometimes unforeseen circumstances can lead to issues during transit. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Alexa & Voice Services not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV to fit into my current Alexa ecosystem. This unit does not come with Alexa & Voice services as stated without the purchase of additional equipment. Returning today.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Smart TV (65UQ7050ZUD) model. We understand the disappointment caused by the misunderstanding regarding the Alexa & Voice services with the TV and the importance of seamless integration with your existing ecosystem. Your experience is important to us, and we'd like to assist you further with this matter. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not as I expect it to be.hojpj'pu'[I vufuyjk
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Smart TV (65UQ7050ZUD) model. We understand how important it is to have a TV that meets your needs and delivers the experience you were hoping for. To address this, we recommend contacting Best Buy customer service at 888-237-8289 to let them know your specific concerns and provide any additional support you may need. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We'll work with you to address the concern and explore alternative options that may better align with your requirements. ^Juvy
Defective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked beautiful and was excited about it but turns out the TV was defective and could not connect to any Wi-Fi to be able to add Netflix or YouTube TV or anything like that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your situation with the LG model 65UQ7050ZUD TV not connecting to Wi-Fi, which is preventing you from accessing apps like Netflix and YouTube. Your feedback is important, and we'd like to assist you further.
As a first troubleshooting step, please ensure that your TV is within range of your Wi-Fi router and that there are no obstructions that could weaken the signal. You can also try restarting both your TV and your router to refresh the connection. If the issue persists, check the network settings on your TV to ensure that Wi-Fi is enabled and that you are entering the correct password for your network.
LG TV - Troubleshooting Your TV's Internet Connection - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711
If these steps do not resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is Blurry not a good quality. Wish I would’ve purchased another brand. To receive the television was a mess for Delivery.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, TashaM. We apologize for the blurry picture quality and your dissatisfaction with your LG Smart TV (65UQ7050ZUD) model . We understand that this has led to regret about your purchase decision. Additionally, we are sorry to hear that the delivery process did not meet your expectations. To address the blurry picture issue, we recommend checking the TV settings to ensure they are properly configured. For additional help, you can check this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848. Regarding your delivery experience, we apologize for any inconvenience caused. We value your feedback and will make sure to address this with our delivery team to improve future deliveries. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will do our best to assist you with the TV quality issue and ensure better delivery experiences in the future. ^Juvy
Tv faulty with less the 4 hours of use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had to have a repair scheduled due to the network card being faulty within the first day of it being delivered. Save your money and get a better one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sincerely sorry to hear about the issues you encountered with your LG Smart TV (65UQ7050ZUD) model. It's truly disappointing to learn that your TV required repair due to a faulty network card within such a short period of use. We understand the frustration and inconvenience this has caused, and we apologize for the impact on your experience.
Your feedback is important to us, and we'll be sure to share your comments with our technical team for further investigation and improvement. We're committed to delivering high-quality products, and we regret that we fell short in this instance. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-65UQ7050ZUD.AUS. If there's anything else you'd like to share or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is our priority, and we'd like to do everything we can to make this right for you. ^Juvy
Na
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None applicable Na rfid chips annomous clowns hackers are attacking my body and hurting me extremely bad. You should really do something about this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I'm sorry to hear about the challenges you are facing. It seems like you are experiencing some personal issues that are beyond the scope of our services as a product manufacturer. However, we are concerned about your well-being and hope that you receive the necessary support to address these concerns. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
4K Streaming Network Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware if you do not have a 4k streaming network when watching this TV. I was so disappointed as the pic quality is poor without it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about your disappointment with the picture quality of the LG Smart TV (65UQ7050ZUD) model when used without a 4K streaming network. We understand how frustrating this experience must have been for you.
Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We strive to provide products that meet our customers' expectations, and we will certainly take your feedback into consideration as we continue to improve our offerings. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If there's anything else we can do to assist you or if you have any further feedback to share, please feel free to reach out to us on Facebook or X (Twitter) through @LGUSSUpport. We're here to assist you every step of the way. ^Juvy
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv after 1 month has a line in the middle of the screen will take it back as soon as I can
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AlanP. We apologize for the inconvenience you are experiencing with your LG Smart TV (65UQ7050ZUD) model. We understand that there is a line appearing in the middle of the screen after just one month of use.
We appreciate your willingness to return the TV as soon as possible. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assisitance. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
Junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 1 yr and the menus freeze up as well as the sound sutting out. Im going to hopefully get a refund
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeremy. Thank you for sharing your experience with your LG TV (65UQ7050ZUD) model. We understand your concern about dealing with freezing menus and sound issues, especially when your TV is still under a year old. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. As a troubleshooting step, you might try performing a software update if you haven’t already. Sometimes, keeping the firmware up to date can resolve freezing and sound problems. Additionally, a power cycle—unplugging the TV for a few minutes and then plugging it back in—can also help reset the system. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. We want to support you through this process. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further, whether that’s troubleshooting or exploring your options for a refund. Your satisfaction is important to us. ^Juvy
No processing power. Slow, lags on 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is horribly slow. You’d think a tv is a tv, and yes the quality is fine, but the processing power is terrible. It can’t run 4k. Hardly can run above 1080p lol
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Smart TV (65UQ7050ZUD) model. We understand that the performance of your TV falls below your expectations, particularly in running 4k content smoothly. We apologize for any frustration this has caused. To address this, here's some of our suggestions: check your internet connection, a slow or unstable internet connection can cause lag on your TV. Make sure your TV is connected to a stable Wi-Fi or wired network, and try resetting your router or modem. Clear the cache, If your TV has a web browser, clearing the cache can. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products. ^Juvy
Totally Duped
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken when I received it. I was given a refund for the TV but they kept the $80 protection plan.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Drew. Thank you for sharing your experience with us. We understand your concern about the LG TV (65UQ7050ZUD) model arrived in less than ideal condition and the difficulties on getting the $80 protection plan. We strive to provide exceptional services and ensure a smooth and seamless shopping experience. Please contact Best Buy customer service at 888-237-8289 regarding their policy on the protection plan refund. For further assistance, please reach out to us on social media @LGUSSupport with your purchase details and any relevant information, and our team will be more than happy to help resolve this issue. We appreciate your patience and look forward to assisting you. ^Juvy
65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is terrible, tv operates very slow switching apps or just basic functions.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Austin. We apologize for the inconvenience you are facing with the sound quality and slow performance of your LG Smart TV (65UQ7050ZUD) model. We understand the frustration this may have caused you.
To address the sound quality issue, we recommend checking the audio settings on your TV and ensuring they are properly configured. If the problem persists, please contact our customer care team at [contact information] for further assistance.
Regarding the slow performance, please try updating the TV's software to the latest version, as this may help improve its speed and functionality. Instructions on how to update the software can be found in your TV's user manual or on our website. To download it's owner's manual, you can visit this link: https://www.lg.com/us/support/product/lg-65UQ7050ZUD.AUS. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Can't get it to go to hdmi1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok. Can not get it to turn on and go to HDMI 1 without turning it on, then off, then on again. I have tried everything to fix it but nothing works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Taploren. Thank you for taking the time to review the LG Smart TV (65UQ7050ZUD) model. We appreciate your feedback and apologize for any inconvenience you have experienced regarding switching the input to HDMI 1. We understand how frustrating it can be when a feature does not work as expected. To help resolve this issue, please visit this link: https://www.lg.com/us/support/video-tutorials/lg-smart-tv-connecting-to-hi-definition-sources-CT10000018-1405576683065. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Go Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend. Spend a little more and get better picture quality with a Samsung .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, OscarS. Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with the LG Smart TV (65UQ7050ZUD) model didn't meet your expectations. We understand the importance of picture quality in a TV and we appreciate your input. We're constantly striving to improve our products and your comments will certainly be taken into consideration. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. Your satisfaction is important to us and we'd love the opportunity to make things right. ^Juvy
Poor quality, do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk broke after 6 months line through t.v/glitch.
No, I would not recommend this to a friendBad picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was not what was expected. Bought on black friday
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Topher. Thank you for taking the time to share your feedback on the LG Smart TV (65UQ7050ZUD) model. We apologize for any disappointment you experienced with the picture quality of your TV, especially after purchasing it on Black Friday.
We understand that picture quality is a crucial aspect of your viewing experience, and we apologize if it did not meet your expectations. Our team is dedicated to delivering high-quality products, and we appreciate your feedback as it helps us identify areas for improvement. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Nov 25th stopped working December 10th
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for bringing this to our attention. We understand how disappointing it must have been for you in regards with your LG TV's concern. We would be pleased to see what we can do to help. Please get in touch with us regarding this matter by sending a private message on Facebook or X (Twitter) using @LGUSSupport. ^Juvy
Bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad experience with this tv, it came out broken I had to change it for a Sony.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Smart TV (65UQ7050ZUD) model. We regret the disappointment you encountered with the product.
We understand how frustrating it can be to receive a broken TV, especially after waiting for it to be delivered. It's disheartening to learn about the inconvenience caused and any inconvenience you may have experienced while returning it. We appreciate your decision to choose a Sony TV as a replacement. If there's anything else we can do to assist you or if you have any further concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
So much for being a valued customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stop working after one day. Waiting on my tv to be delivered
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. Lashonda. Thank you for taking the time to review our product, the LG TV (65UQ7050ZUD) model. We're sorry to hear about the unexpected malfunctions in your unit one day after your purchase. We want to provide good products for a great viewing experience. Our team is working diligently to ensure your replacement TV is delivered promptly. If you have any more questions, feel free to reach out to us on social media @LGUSSupport. ^Juvy
