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Customer reviews

Rating 4.7 out of 5 stars with 226 reviews

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    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews
  • Rated 1 out of 5 stars

    Buy only what you can carry out.Horrible delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 4 promised delivery dates the were cancelled with very poor or non-existant communication. It has been unacceptable. Phone not answered at store so we drove there, store employee and manager were helpful in rescheduling delivery appointment but the computer system bumped us off that 2 hours later. Phone support were clueless. Hope LG washer & dryer are worth the aggravation.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Barbara. Thank you for sharing your experience with your LG Dryer (DLE8200W) model. We understand how important it is to have your appliance delivered and installed on time so you can begin using it right away.

      Once your unit is in place, one helpful step is to run the Flow Sense indicator check. This feature monitors the venting system and alerts you if airflow is restricted, helping ensure efficient drying performance. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE8200W.AEWEEUS. If you need further assistance, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    New dryer, bad light.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be a good review. However, we just bought this dryer about a month ago and the light works whenever it gets good and ready.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Dryer (DLE8200W) model. We understand the importance of having every feature of your dryer working consistently—especially something as simple and useful as the drum light. One helpful step is to power‑cycle the unit by unplugging it for about 30 seconds and plugging it back in. This can help reset the internal control board if the light isn’t responding as expected. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE8200W.AEWEEUS. We’d be glad to take a closer look into this with you. Please send us an email at [email protected] so our team can assist you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    D95 error Don’t recommend this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyer is not good, the very first day the load stopped and kicked a D95 error, returned the dryer for a replacement and the replacement dryer did the same thing after three weeks of use. This error is a ventilation error but there aren’t any clogs or lint present. I would not recommend this dryer. I have gone weeks without a functional dryer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Andrea. Thank you for sharing your experience with us. We understand your concern regarding the LG Dryer (DLE8200W) model and the D95 error code you've encountered. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations. This error typically indicates a blockage in airflow. It’s a good idea to check the external vent hood for lint or debris. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. If you need further assistance, email us at [email protected], and our team will be happy to help. ^Juvy LG

  • Rated 1 out of 5 stars

    DO LET THEM TELL YOU A DRIP PAN IS ON THE TRUCK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the dryer is great, but I have no idea because I haven't been able to use it since the washer was delivered without a drip pan. It cannot be used until I pay to have someone come out, move the washer, and install the pan.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Kimberly. Thank you for sharing your experience with us. We understand that the delivery of your 7.3 Cu. Ft. Smart Electric Dryer with Sensor Dry - Alpine White didn't meet your expectations because of a missing drip pan for the washer. Your feedback is important, and we'd like to assist you further regarding the delivery concerns.
      https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-sensor-dry-alpine-white/JJ8VPZHT66
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Rated 1 out of 5 stars

    Useless dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a week and would not dry clothes , kept shutting off after only couple minutes.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Laura. Thank you for sharing your experience with us. We understand your concern about dealing with an issue like this with your LG Dryer (DLE8200W) model, especially so soon after purchase. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      As a first step, we recommend checking the venting system to ensure it’s not clogged, as this can often cause the dryer to shut off prematurely. You can also try resetting the dryer by unplugging it for a few minutes and then plugging it back in. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. If the problem persists, please reach out to us via private message on social media @LGUSSupport, and our team will help troubleshoot further or arrange for a technician visit if needed.

      We’re here to ensure you have the best experience with LG products, and we’ll do everything we can to resolve this for you. ^Juvy LG

  • Rated 1 out of 5 stars

    BAD LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was loud. Not a good dryer very disappointed with LG dryer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SylviaH. Thank you for sharing your experience with us. We understand that your LG DLE8200W dryer is producing loud noises during operation, leading to disappointment. Your feedback is important, and we'd like to assist you further.

      It's common for dryers to emit certain sounds during cycles, such as clicking from zippers or buttons, or humming from the motor. However, persistent loud noises may indicate specific issues. Here are some steps you can take:​

      Inspect for Foreign Objects: Ensure that items like coins, zippers, or buttons are not left in pockets, as they can cause noise when tumbling. Before drying, zip up or button clothing and turn items with such features inside out. ​

      Check the Dryer Drum Rollers: Worn or damaged drum rollers can lead to rumbling noises. To inspect, remove the dryer belt and try turning the drum by hand. If it doesn't rotate freely, the rollers may need replacement. ​

      Examine the Idler Pulley: A squeaking noise might originate from a failing idler pulley, which maintains tension on the drum belt. If the bearing is worn, replacing the idler pulley can resolve the issue. ​

      Ensure the Dryer is Level: An unleveled dryer can cause excessive vibration and noise. Use a level to check, and adjust the leveling legs as necessary to stabilize the appliance. ​
      LG Dryer - How to Reduce Dryer Noise - https://www.lg.com/us/support/help-library/lg-dryer-how-to-reduce-dryer-noise--1428680945131
      If you've gone through these steps and the noise persists, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore further solutions. We appreciate your patience. —Renzo​ LG

  • Rated 5 out of 5 stars

    Home Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG is an intelligent machine. The various settings are easy to use. The drum is huge, and can fit one big king comforter. The Payse button is great, that I can add couple of delicate clothes as necessary. And I like the lint catcher that I have not seen in other dryers. It is most serviceable equipment I have now a days. Thank you to yiur Associate Josh R in pleasant Hill. He helped a lot in our final decision to chose the best dryer for us. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, basic, easy to use. fits well, good size capasity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - living in the future

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking dryer, looks very modern. The size is amazing as I was able to dry bed sheets and a quilt together. Could probably handle bed sheets and a comforter. Lots of options from temperature to dryness, along with other features that I need to become familiar with. Don’t forget to save your old dryer power cord, as dryers do not come with that. I learned that the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, fast, efficient and quiet, I recomended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet "Budget" Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big dryer. Has a couple different modes. Opted to get one without a water line just to avoid potential leaks. Lots of different settings. Wouldn't pay full price for this machine but on sale it's definitely worth it. The install crew was also professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer pairs well with the washer. Completely exceeded my expectations. I wish it had the pull-down feature on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer works pretty fine and I love how you control everything with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mertz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! I am happy with the product. Have a good day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY HOT SPOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DRYER, IT KNOWS WHEN TO STOP DRYING. IT DOES A GREAT JOB!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. Lives up to Consumer Reports grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All looks good. No complaints as of now and working absolutely good, clean and silent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great. Nice looking. I have one issue, that may not be an issue with anyone else, but I bought the washer and dryer with glass doors so I could see if sheets get tangled, etc., and they are so darkly tinted I can't see through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded all my expectations in terms of quality, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the inside light is convenient, LG makes a great product

    I would recommend this to a friend
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