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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 275 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 275 reviews
  • Rated 5 out of 5 stars

    Great Buy- Off Button for Buzzer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 Stars We have used this product for a couple of months. Installation was easy, and it fit in our laundry room. We chose this dryer because of the interior size, the width, the size of the door hole, and the off button for the buzzer. I like a simple dryer, less to break. I’m busy and don’t have time to learn how a fancy dryer works. This isn’t the most basic dryer, but it included the “off” button for the buzzer. It’s easy to use this dryer. Two cons: 1. The door is lower than my last dryer, so my baskets don’t fit right underneath the door. Not a huge deal and not something I considered when choosing a dryer. 2. To keep the dryer going, I have to set a timer. If it’s mostly dry (with only some dampness), it shuts off. The timer max is 60 minutes. I’m home often, so it isn’t a deal breaker and I would purchase this dryer again. A final note- it’s only been a couple months. The dryer vent on the backside (of the interior) is turning a dark color. I’m not sure if this is an issue or will turn into an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great choice! You should get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dryer with its counterpart washer. They both do a great job! The dryer is easy to navigate and works great with the app, if you want to go that route. I saved a bit on the assembly. The instructions are simple to follow as well. The first dry smell goes away pretty quickly. The machine is also quiet enough to be next to a couple bedrooms. Id recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Best cleaner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes really great. Its quick and takes stains out well. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is great dryer, matches my washing machine. Like my washing machine, you can control and set up in my phone and iPad. Very good quality and my wife love it too. This LG dryer is a must have. I extremely recommended it, lot of features too. You won’t regret having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dynamic duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this LG set as we heard they made great washers and dryers and they have not disappointed as a said has has exceeded our expectations. This set has lots of features and cycles that will help you get all that dirty laundry done. We even purchased the Best Buy warranty on both as we felt it was a good deal and will keep us protected for years to come. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large size and smart features of this appliance. Didn’t think it would be necessary, but the smart features are great. It will message you when the laundry is done, or you can pull up the app to check progress. Saves a lot of time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve thus dryer for a month and I love it! The ease of use. The features are functional for my family needs. I love the Wi-Fi function

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Ryan, works great. No issues. Good job installation. Good job on the installation. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new LG gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG gas dryer it is good quality and easy to use and nice looking.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
      . LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long awaiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever… well worth the wait! Glad we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new LG dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. I like the way work. I'm still learning about how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It us a clothes dryer. It dries my clothes well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dean’s dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very simple to use. It’s drys really well and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg makes great products….but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are waiting to get this dryer fixed as it’s not drying properly. We ordered an exchange and then the second delivery people wouldn’t install the new one because they said it was installed improperly so they wouldn’t install the second one. We are waiting for a new dryer. We will see what happens next. The installation personnel must be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer And dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife she’s happy with the washer and dryer and very good priced

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level

    Rated 5 out of 5 stars

    Great dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to switch which hand open the door can be! Very easy to operate and understand. Quiet as well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works, just skip the smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be excited about the new tech and features, but in the end, just stick with conventional technology. The settings that should enable smart sensors or advanced features to dry clothes is not so compelling. Yes, it might use less gas, by switching off the gas/heat intermittently and letting the clothes cool and when the clothes are still damp it turns on the gas heating again. But, the overall drying time is extended by 20-50%. I cannot prove it, since I don't have the gauges to monitor the utility usage for each appliance, but I wonder if all of the gas savings is lost on the extend electricity use. Since time is the more important factor, I've resorted to just using the Timed/Speed Drying mode and set it to around 50 mins for most medium to large sized loads and it gets the clothes very dry, like my old dryer. So the tech is not really worth it, but I do like that the door opens two ways and the new machine is a bit quieter than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my new dryer a couple of months now and couldn’t be happier. Consumer reports gave this model a high rating and they eere not wrong. Clothes dry in one cycle and i love the option of drying on many different heat levels. Im still trying to figure out how to set up using my phone with the WI-FI option, but thats on me, im not very tech savvy. Once I figure that out it will be perfect since my dryer is downstairs it will save me from running up and downstairs. I will be able to freshen up my clothes easily. Would highly recommend this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    We love our LG washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the LG 7.3 cu. ft. smart gas dryer to replace our 33-year-old (yes, 33 years!) Whirlpool gas dryer (which was still working!). We got the LG o match the new LG 5.3 cu. ft. top load washer that replaced our 33-year-old Maytag washer that finally died. Both the washer and dryer have worked flawlessly. We're still getting used to the drying cycle options. For example, if you set the dryer for items that have been washed in the Delicate setting, the dryer needs to be set for a little longer drying time if some of the items are a heavier fabric than more "delicate" Items. This is not a big deal and probably not a flaw of the dryer. So far, after a month, both the washer and dryer work perfectly. They are both very quiet, the controls are intuitive to use, and they do a great job of washing and drying our clothes. We haven't tried washing comforters or blankets yet, but we're confident that they could handle those items very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It took a while to get to me but once it did I didn’t care how long it took. I’ve only had it for a month but I love it so far it dries quick and it’s easy to use. It’s large enough for my comforter and blankets!

    I would recommend this to a friend
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